Installation guide
Table Of Contents
- ShareScan Installation Guide
- 1 - Pre-install considerations
- 1.1- System requirements for the ShareScan Manager PC
- 1.2- Support information
- 1.3- eCopy connectors
- 1.3.1 - eCopy connector for Microsoft Exchange (Mail and/or Fax)
- 1.3.2 - eCopy connector for IBM Lotus Notes (Mail and/or Fax)
- 1.3.3 - eCopy connector for LDAP/SMTP (Mail and/or Fax)
- 1.3.4 - eCopy Scan to Desktop
- 1.3.5 - eCopy Quick Connect
- 1.3.6 - eCopy connector for OpenText Fax Server (RightFax Edition)
- 1.3.7 - eCopy Scan to Printer
- 1.3.8 - eCopy connector for Microsoft SharePoint
- 1.3.9 - eCopy connector for EMC Documentum
- 1.3.10 - eCopy connector for Autonomy iManage WorkSite
- 1.3.11 - eCopy connector for Open Text Content Server - eDOCS Edition
- 1.3.12 - eCopy connector for Open Text Content Server
- 2 - Installing ShareScan
- 3 - Client-side installation
- 3.1- Installing the ShareScan Ricoh client
- 3.1.1 - Installing the ShareScan Ricoh client without remote installation
- 3.1.2 - Installing the ShareScan Ricoh client via the ShareScan Administration Console (recommended)
- 3.1.3 - To install the ShareScan Ricoh client via a Web browser:
- 3.1.4 - To install the ShareScan Ricoh client from an SD card:
- 3.1.5 - To uninstall the ShareScan Ricoh client via a Web browser:
- 3.1.6 - To uninstall the ShareScan Ricoh client from a device:
- 3.2- Installing a Ricoh ScanStation Driver
- 3.1- Installing the ShareScan Ricoh client
- 4 - Licensing devices
- 5 - ShareScan post-install
- 6 - Next steps
- 6 -
n If you plan to use the Single Sign On feature of the Session Logon service, ensure that the ShareScan
Manager PC is a member of the domain for which Session Logon is configured.
n Check whether you have a working, installed Java runtime environment by running java –version via
cmd.exe. If the command does not display a version number, (re)install Java runtime environment to make
ShareScan client applications work properly. On Windows 7, you can use the Start Menu > Control Panel >
Uninstall a program to check and update your Java version as necessary.
n Make sure you disable local firewalls. If you do not disable the firewalls, and the Manager PC is running
Windows XP SP3, you must add the ShareScanManager.exe, ShareScanAgent.exe,
ShareScanAdminConsole.exe, InBoxAgent.exe, and SQLServer.exe under the Control Panel > Windows
Firewall > Exception tab.
n If you are planning to have firewalls enabled, leave the following ports open (between ShareScan Manager and
the multifunctional device):
l TCP:80, 443, 2121, 8005, 8009, 8080, 9030, 9200-9220, 9600, 9601, 50001, 50002
l UDP: 161, 8125, 8899, 9988
If any of these ports are in use, ShareScan displays a warning. Ports in use do not block installation, but must be opened
later for proper functionality.
1.1.5 - Database rights
n If you are about to deploy a database (either locally or remotely), check to see whether you have full
rights/access to the location (through an "sa" account).
n Modifying an existing SQLdatabase also requires full rights/access to the location via an "sa" account.
n If you are using an existing ShareScan SQL database and you cannot get an "sa" account (required for
installation only), then you need to get a "named instance" of the SQL server created for your purposes.
n Ensure that your database is in the same domain as the ShareScan Manager.
n If you use your own SQL server installation, ensure that you use "mixed mode" authentication (that is, SQL
Server Authentication plus Windows Integration). In case the SQL server is already installed, check if this type
of authentication is in use. You can find the setting under Server Properties.
1.1.6 - Network
n Domains and Workgroups: ShareScan can be configured to run in either domain-based networks or
workgroup environments. Windows 2003 or later domain environments are supported. For best performance, a
single domain/workgroup is recommended (multiple domains/workgroups are also supported).
n Subnets and VLANs:The ShareScan Manager PC can be on different subnets or VLANs from the
multifunction devices, provided that the multifunction devices can communicate with the Manager PC using an
IP address. If your multifunction devices span multiple subnets or VLANs, a router is required to pass packets
back and forth. However, in these situations the UDP and the SNMP based device discovery mechanisms may
not be functional.
n IP Addresses: Use static IP addresses for both the ShareScan Manager PC and the MFPs. To change the IP
address of the Manager PC: (a) remove all devices from the Manager, (b) change the IP address, and (c) reboot
the Manager PC.
n Gateway Address: ShareScan does not require a gateway address.