Installation guide
Table Of Contents
- ShareScan Installation Guide
- 1 - Pre-install considerations
- 1.1- System requirements for the ShareScan Manager PC
- 1.2- Support information
- 1.3- eCopy connectors
- 1.3.1 - eCopy connector for Microsoft Exchange (Mail and/or Fax)
- 1.3.2 - eCopy connector for IBM Lotus Notes (Mail and/or Fax)
- 1.3.3 - eCopy connector for LDAP/SMTP (Mail and/or Fax)
- 1.3.4 - eCopy Scan to Desktop
- 1.3.5 - eCopy Quick Connect
- 1.3.6 - eCopy connector for OpenText Fax Server (RightFax Edition)
- 1.3.7 - eCopy Scan to Printer
- 1.3.8 - eCopy connector for Microsoft SharePoint
- 1.3.9 - eCopy connector for EMC Documentum
- 1.3.10 - eCopy connector for Autonomy iManage WorkSite
- 1.3.11 - eCopy connector for Open Text Content Server - eDOCS Edition
- 1.3.12 - eCopy connector for Open Text Content Server
- 2 - Installing ShareScan
- 3 - Client-side installation
- 3.1- Installing the ShareScan Ricoh client
- 3.1.1 - Installing the ShareScan Ricoh client without remote installation
- 3.1.2 - Installing the ShareScan Ricoh client via the ShareScan Administration Console (recommended)
- 3.1.3 - To install the ShareScan Ricoh client via a Web browser:
- 3.1.4 - To install the ShareScan Ricoh client from an SD card:
- 3.1.5 - To uninstall the ShareScan Ricoh client via a Web browser:
- 3.1.6 - To uninstall the ShareScan Ricoh client from a device:
- 3.2- Installing a Ricoh ScanStation Driver
- 3.1- Installing the ShareScan Ricoh client
- 4 - Licensing devices
- 5 - ShareScan post-install
- 6 - Next steps
- 4 -
5.1- ScanStation post-install 28
5.2- Send to eCopy service 28
5.2.1 - Send to eCopy configuration options 29
5.2.1.1 - Configuration settings: 29
5.2.1.2 - Send to eCopy ShareScan settings 29
5.3- Configuring ShareScan (examples) 30
5.3.1 - To configure a service (example – Activity Tracking): 30
5.3.2 - To configure an Extender (example – Forms Processing Extender): 30
5.3.3 - To configure a Quick Connect connector profile to use Forms Processing Extender data 31
5.3.4 - To test the configuration of a profile: 31
6 - Next steps 32
6.1- Best practices 32
6.2- Troubleshooting 33
1 - Pre-install considerations
The following chapter contains information on the various tasks to be performed prior to installing ShareScan, as well as
the requirements that must be met before the product installation.
1.1- System requirements for the ShareScan Manager PC
1.1.1 - Operating systems
n Windows XP SP3 32-bit
n Windows Vista SP2 32-bit
n Windows 7 SP1 32-bit / 64-bit
n Windows Server 2003 SP2 32-bit
n Windows Server 2008 SP2 32-bit
n Windows Server 2008 R2 SP1 64-bit
n Latest version of .NET Framework 3.5 SP1 installed (Windows XP and Vista)
n The ShareScan Administration Console and the ShareScan Manager cannot be installed on Linux, Solaris or
Macintosh operating systems.