Installation guide
Table Of Contents
- ShareScan Installation Guide
- 1 - Pre-install considerations
- 1.1- System requirements for the ShareScan Manager PC
- 1.2- Support information
- 1.3- eCopy connectors
- 1.3.1 - eCopy connector for Microsoft Exchange (Mail and/or Fax)
- 1.3.2 - eCopy connector for IBM Lotus Notes (Mail and/or Fax)
- 1.3.3 - eCopy connector for LDAP/SMTP (Mail and/or Fax)
- 1.3.4 - eCopy Scan to Desktop
- 1.3.5 - eCopy Quick Connect
- 1.3.6 - eCopy connector for OpenText Fax Server (RightFax Edition)
- 1.3.7 - eCopy Scan to Printer
- 1.3.8 - eCopy connector for Microsoft SharePoint
- 1.3.9 - eCopy connector for EMC Documentum
- 1.3.10 - eCopy connector for Autonomy iManage WorkSite
- 1.3.11 - eCopy connector for Open Text Content Server - eDOCS Edition
- 1.3.12 - eCopy connector for Open Text Content Server
- 2 - Installing ShareScan
- 3 - Client-side installation
- 3.1- Installing the ShareScan Ricoh client
- 3.1.1 - Installing the ShareScan Ricoh client without remote installation
- 3.1.2 - Installing the ShareScan Ricoh client via the ShareScan Administration Console (recommended)
- 3.1.3 - To install the ShareScan Ricoh client via a Web browser:
- 3.1.4 - To install the ShareScan Ricoh client from an SD card:
- 3.1.5 - To uninstall the ShareScan Ricoh client via a Web browser:
- 3.1.6 - To uninstall the ShareScan Ricoh client from a device:
- 3.2- Installing a Ricoh ScanStation Driver
- 3.1- Installing the ShareScan Ricoh client
- 4 - Licensing devices
- 5 - ShareScan post-install
- 6 - Next steps

- 3 -
2 - Installing ShareScan 16
2.1- Basic workflow 16
2.2- Installing ShareScan 16
2.2.1 - Custom database installation options 18
2.2.1.1 - No SQLīis installed 18
2.2.1.2 - Only ShareScan is installed 18
2.2.1.3 - Only the ShareScan database and the SQL server are installed 18
2.3- Adding devices 18
2.4- Upgrading ShareScan 19
2.4.1 - Upgrading from ShareScan 4.x 19
2.4.2 - Upgrading ShareScan 5 with Service Packs 20
3 - Client-side installation 20
3.1- Installing the ShareScan Ricoh client 20
3.1.1 - Installing the ShareScan Ricoh client without remote installation 20
3.1.1.1 - For 32-bit systems 21
3.1.1.2 - For 64-bit systems: 21
3.1.2 - Installing the ShareScan Ricoh client via the ShareScan Administration Console (recommended) 21
3.1.3 - To install the ShareScan Ricoh client via a Web browser: 22
3.1.4 - To install the ShareScan Ricoh client from an SDīcard: 23
3.1.5 - To uninstall the ShareScan Ricoh client via a Web browser: 24
3.1.6 - To uninstall the ShareScan Ricoh client from a device: 24
3.2- Installing a Ricoh ScanStation Driver 25
3.2.1 - ISIS drivers 25
4 - Licensing devices 26
4.1- Loading licenses 26
4.2- Activating licenses 27
4.3- Loading activated licenses 27
4.4- Reactivating licenses 27
4.5- Removing licenses 28
5 - ShareScan post-install 28