Installation guide
Table Of Contents
- ShareScan Installation Guide
- 1 - Pre-install considerations
- 1.1- System requirements for the ShareScan Manager PC
- 1.2- Support information
- 1.3- eCopy connectors
- 1.3.1 - eCopy connector for Microsoft Exchange (Mail and/or Fax)
- 1.3.2 - eCopy connector for IBM Lotus Notes (Mail and/or Fax)
- 1.3.3 - eCopy connector for LDAP/SMTP (Mail and/or Fax)
- 1.3.4 - eCopy Scan to Desktop
- 1.3.5 - eCopy Quick Connect
- 1.3.6 - eCopy connector for OpenText Fax Server (RightFax Edition)
- 1.3.7 - eCopy Scan to Printer
- 1.3.8 - eCopy connector for Microsoft SharePoint
- 1.3.9 - eCopy connector for EMC Documentum
- 1.3.10 - eCopy connector for Autonomy iManage WorkSite
- 1.3.11 - eCopy connector for Open Text Content Server - eDOCS Edition
- 1.3.12 - eCopy connector for Open Text Content Server
- 2 - Installing ShareScan
- 3 - Client-side installation
- 3.1- Installing the ShareScan Ricoh client
- 3.1.1 - Installing the ShareScan Ricoh client without remote installation
- 3.1.2 - Installing the ShareScan Ricoh client via the ShareScan Administration Console (recommended)
- 3.1.3 - To install the ShareScan Ricoh client via a Web browser:
- 3.1.4 - To install the ShareScan Ricoh client from an SD card:
- 3.1.5 - To uninstall the ShareScan Ricoh client via a Web browser:
- 3.1.6 - To uninstall the ShareScan Ricoh client from a device:
- 3.2- Installing a Ricoh ScanStation Driver
- 3.1- Installing the ShareScan Ricoh client
- 4 - Licensing devices
- 5 - ShareScan post-install
- 6 - Next steps
- 33 -
n ShareScan Agent v5.0
n ShareScan Manager v5.0
There are other services which may not run by default, only if the respective functionality demands it:
n Nuance Documentum API
n Nuance MAPI-Process Starter
n Nuance Printer API
n S2D Inbox Agent
Tomcat service settings can be viewed/modified via:
%programfiles%\Apache Software Foundation\Tomcat 5.5\bin\tomcat5w.exe
During the entire installation process, do not remove the original installation media from your optical drive, even though
the installer has already extracted and decompressed the required components to a temporary location. This action can
cause multiple failures depending on the stage of the installation during which the removal happens.
6.2- Troubleshooting
If you experience an infinite rebooting loop on your target machine, look for and delete the following registry keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
Value: PendingFileRenameOperations
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto
Update
Value: RebootRequired