Installation guide

Table Of Contents
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Tomcat already installed, remove it prior to installing ShareScan.
If you have Skype installed, it can conflict with the Apache Tomcat installed by ShareScan. To avoid this, ensure that
the Use port 80 and 443 as alternatives for incoming connections option is unchecked in Skype.
Ports to be left open
Ensure that the following ports are left open:
n TCP: 80, 8080, 443, 9030, 9100, 9600, 9601, 9200-9220, 50001, 50002, 2121, 8009, 8005
n UDP: 8125, 161, 9988, 8899
To install the software:
1. Ensure that you have the latest system updates on your machine and that Automatic Windows Updates are
turned off.
2. Insert the ShareScan installation medium in the drive.
3. Run setup.exe.
4. Choose a language for your installation.
5. Click Start Installation. The InstallShield Wizard displays a screen that identifies the software prerequisites for
your computer.
6. Click Install to install the required software.
Installation of the Microsoft.NET Framework takes a little while and requires a restart of the computer. After you
restart the computer, you can proceed with the rest of the installation.
7. When installation of the required software is complete, the Welcome page for the installation appears. Click
Next.
8. When the Customer Information window opens, enter a valid license key.
9. Click Next. You have to accept the License Agreement to proceed to the Destination Folder window.
10. Accept the default installation folder (recommended) or select a different folder and then click Next.
11. Select the program features you want to install on the Custom Setup window. The InstallShield Wizard offers
you a number of customization options. For a detailed description of the options, see Custom database
installation options below.
n When selecting Complete Install, SQL Server 2008 R2 Express is installed and a ShareScan database is
created.
n When selecting Custom Install, you can customize which components are installed. Apart from the
ShareScan Server itself, you can install an SQL Server and a ShareScan database. If you decide to use a
different instance and/or database, you have to provide the relevant data (for example, server name, IP
address, and so on) for the installer. To select an existing SQL Server, it is recommended that you use the
Browsing option.
n You must connect to a ShareScan database. ShareScan uses SQL server authentication to connect to
databases. If you install only the ShareScan database, the Add / Remove Programs list of the Control Panel
will show ShareScan as installed. You have to remove that entry first if you want to install the product at a later
point.