Installation guide
Table Of Contents
- ShareScan Installation Guide
- 1 - Pre-install considerations
- 1.1- System requirements for the ShareScan Manager PC
- 1.2- Support information
- 1.3- eCopy connectors
- 1.3.1 - eCopy connector for Microsoft Exchange (Mail and/or Fax)
- 1.3.2 - eCopy connector for IBM Lotus Notes (Mail and/or Fax)
- 1.3.3 - eCopy connector for LDAP/SMTP (Mail and/or Fax)
- 1.3.4 - eCopy Scan to Desktop
- 1.3.5 - eCopy Quick Connect
- 1.3.6 - eCopy connector for OpenText Fax Server (RightFax Edition)
- 1.3.7 - eCopy Scan to Printer
- 1.3.8 - eCopy connector for Microsoft SharePoint
- 1.3.9 - eCopy connector for EMC Documentum
- 1.3.10 - eCopy connector for Autonomy iManage WorkSite
- 1.3.11 - eCopy connector for Open Text Content Server - eDOCS Edition
- 1.3.12 - eCopy connector for Open Text Content Server
- 2 - Installing ShareScan
- 3 - Client-side installation
- 3.1- Installing the ShareScan Ricoh client
- 3.1.1 - Installing the ShareScan Ricoh client without remote installation
- 3.1.2 - Installing the ShareScan Ricoh client via the ShareScan Administration Console (recommended)
- 3.1.3 - To install the ShareScan Ricoh client via a Web browser:
- 3.1.4 - To install the ShareScan Ricoh client from an SD card:
- 3.1.5 - To uninstall the ShareScan Ricoh client via a Web browser:
- 3.1.6 - To uninstall the ShareScan Ricoh client from a device:
- 3.2- Installing a Ricoh ScanStation Driver
- 3.1- Installing the ShareScan Ricoh client
- 4 - Licensing devices
- 5 - ShareScan post-install
- 6 - Next steps
- 16 -
HTTP or HTTPS; instead it uses TCP/IP and LAPI over the specified port. Even if port 80 is entered in the port field, it
will not force the connector to communicate over HTTP or HTTPS.
l Port - This is the port that the LiveLink Server is communicating on. The default is 2099.
l Username and Password - This is a user account that the connecter uses to test the connection and
get a list of usernames to display to the user for selection.
Note:
The Livelink Database information can be found on the Livelink Administrative Site under the Database Administration
section.
n For more information on eCopy connectors, go to https://www.gosavo.com/ENGAGE and find the relevant
PowerPoint presentation which covers many common connector workflows in ShareScan 5.0.
2 - Installing ShareScan
The following chapter contains information on the various tasks associated with installing ShareScan.
2.1- Basic workflow
To install, configure, and license ShareScan:
1. Install the ShareScan software on a network computer. You have the option to customize the database
installation. For more information, see the Custom database installation options chapter of this guide.
2. Install ShareScan Client, if needed (for more information on installing the client, see the Client-side
installation chapter of this guide).
3. Start the Administration Console.
4. Add licenses, add devices (if they do not appear automatically on the Devices tab), and/or set up scanners.
5. Install and configure Services, Connectors, and Devices.
When you open the Administration Console, the Welcome page displays a list of the main tasks that you can perform,
in the recommended configuration sequence: Services, Connectors, and Devices.
For in-depth information about configuring and managing the Services, Connectors, and Devices that ShareScan uses,
refer to the ShareScan Help. To access the Help, click F1 or click the Help button that is located in the upper-right
corner of the ShareScan Administration Console.
2.2- Installing ShareScan
Use the ShareScan installation program to install the software components on a network computer.
Notes:
When running Windows Vista, Windows 7, Windows Server 2008 R2 or Windows Server 2008, ensure that the .NET
Framework core feature is set to Enabled. You can do this via Control Panel >Turn Windows features on and off.
ShareScan is only compatible with the Apache Tomcat version included in the installation program. If you have Apache