Installation guide
Table Of Contents
- ShareScan Installation Guide
- 1 - Pre-install considerations
- 1.1- System requirements for the ShareScan Manager PC
- 1.2- Support information
- 1.3- eCopy connectors
- 1.3.1 - eCopy connector for Microsoft Exchange (Mail and/or Fax)
- 1.3.2 - eCopy connector for IBM Lotus Notes (Mail and/or Fax)
- 1.3.3 - eCopy connector for LDAP/SMTP (Mail and/or Fax)
- 1.3.4 - eCopy Scan to Desktop
- 1.3.5 - eCopy Quick Connect
- 1.3.6 - eCopy connector for OpenText Fax Server (RightFax Edition)
- 1.3.7 - eCopy Scan to Printer
- 1.3.8 - eCopy connector for Microsoft SharePoint
- 1.3.9 - eCopy connector for EMC Documentum
- 1.3.10 - eCopy connector for Autonomy iManage WorkSite
- 1.3.11 - eCopy connector for Open Text Content Server - eDOCS Edition
- 1.3.12 - eCopy connector for Open Text Content Server
- 2 - Installing ShareScan
- 3 - Client-side installation
- 3.1- Installing the ShareScan Ricoh client
- 3.1.1 - Installing the ShareScan Ricoh client without remote installation
- 3.1.2 - Installing the ShareScan Ricoh client via the ShareScan Administration Console (recommended)
- 3.1.3 - To install the ShareScan Ricoh client via a Web browser:
- 3.1.4 - To install the ShareScan Ricoh client from an SD card:
- 3.1.5 - To uninstall the ShareScan Ricoh client via a Web browser:
- 3.1.6 - To uninstall the ShareScan Ricoh client from a device:
- 3.2- Installing a Ricoh ScanStation Driver
- 3.1- Installing the ShareScan Ricoh client
- 4 - Licensing devices
- 5 - ShareScan post-install
- 6 - Next steps

- 14 -
1.3.10 - eCopy connector for Autonomy iManage WorkSite
1.3.10.1 - Supported Versions
n Autonomy (Interwoven) iManage (WorkSite) 8.0, 8.2, 8.4, 8.5
n For more information on supported Worksite versions, see https://www.gosavo.com/ENGAGEand search for
ShareScan 5.0 Compatibility Matrix.
1.3.10.2 - Installation Prerequisites And Suggestions
n The administrator should enter a user name and password that enables browsing to all destination locations,
display all index fields, and store documents if Login As authentication is used.
n For more information on Impersonation passwords, the administrator should refer to the WorkSite
documentation. Note that Impersonation is only available when using Trusted Login and authenticating against
Novell.
n When you use Novell Trusted Login, make sure that the Novell Client configuration on the computer running the
ShareScan Manager includes a value for the Preferred Server option. If you leave this field blank or you enter
an incorrect value, users will not be able to store scanned documents.
n For more information on Worksite, go to https://www.gosavo.com/ENGAGE and find the relevant PowerPoint
presentation which covers many common connector workflows in ShareScan 5.0.
1.3.11 - eCopy connector for Open Text Content Server - eDOCSEdition
1.3.11.1 - Supported Versions
n Open Text Document Management, eDOCS Edition/(Hummingbird) 5.1.05, 5.2, 5.3 and 5.3 SP2, 6.0.5
n For more information on supported eDOCS versions, see https://www.gosavo.com/ENGAGEand search for
ShareScan 5.0 Compatibility Matrix.
1.3.11.2 - Installation Prerequisites And Suggestions
n Before installing the connector, the Administrator must install the Windows Explorer DM Extension software for
Livelink ECM - eDOCs DM on the eCopy ShareScan Services Manager PC. Then run the DM Connection
Wizard. Both versions of the DM Extension software include the required DM API and the DM Connection
Wizard.
n Install the Windows Explorer DM Extension component only (under "Optional Components").
n You must select "Intranet Mode" (the default mode). Do not select "Internet Mode".
n After installation, launch the DM Connection Wizard and enter the name of your DM server.
n The eCopy ShareScan Services Manager must be on the same domain as the DM server, for the DM
Connection Wizard to establish a connection with the server.
n The Administrator will need to enter a valid eDOCS DM user name and password that has the ability to store
documents if “Login As” authentication is used.
n Nuance Communications recommends that you add the eCopy Document Type and Application ID to your
eDOCS (Hummingbird) server. See your server documentation for details.