Installation guide
Table Of Contents
- ShareScan Installation Guide
- 1 - Pre-install considerations
- 1.1- System requirements for the ShareScan Manager PC
- 1.2- Support information
- 1.3- eCopy connectors
- 1.3.1 - eCopy connector for Microsoft Exchange (Mail and/or Fax)
- 1.3.2 - eCopy connector for IBM Lotus Notes (Mail and/or Fax)
- 1.3.3 - eCopy connector for LDAP/SMTP (Mail and/or Fax)
- 1.3.4 - eCopy Scan to Desktop
- 1.3.5 - eCopy Quick Connect
- 1.3.6 - eCopy connector for OpenText Fax Server (RightFax Edition)
- 1.3.7 - eCopy Scan to Printer
- 1.3.8 - eCopy connector for Microsoft SharePoint
- 1.3.9 - eCopy connector for EMC Documentum
- 1.3.10 - eCopy connector for Autonomy iManage WorkSite
- 1.3.11 - eCopy connector for Open Text Content Server - eDOCS Edition
- 1.3.12 - eCopy connector for Open Text Content Server
- 2 - Installing ShareScan
- 3 - Client-side installation
- 3.1- Installing the ShareScan Ricoh client
- 3.1.1 - Installing the ShareScan Ricoh client without remote installation
- 3.1.2 - Installing the ShareScan Ricoh client via the ShareScan Administration Console (recommended)
- 3.1.3 - To install the ShareScan Ricoh client via a Web browser:
- 3.1.4 - To install the ShareScan Ricoh client from an SD card:
- 3.1.5 - To uninstall the ShareScan Ricoh client via a Web browser:
- 3.1.6 - To uninstall the ShareScan Ricoh client from a device:
- 3.2- Installing a Ricoh ScanStation Driver
- 3.1- Installing the ShareScan Ricoh client
- 4 - Licensing devices
- 5 - ShareScan post-install
- 6 - Next steps

- 11 -
The group used must be created on the domain controller for domain-based networks, on NDS for Novell networks, or on
the local machine if the customer is running in a workgroup environment. ShareScan uses this group when assigning
permissions to the inbox Root Directory and scan inboxes and requires Full Control. Permissions assigned to the
directory are as follows:
Windows (NTFS)
n Administrators – Full Control
n Domain Administrators – Full Control (not used in workgroup configurations) ShareScanAdmin – Full Control
n Inbox Owner – Read or Delete
Novell (Netware)
n Administrators – Full Control
n ShareScanAdmin – Full Control
n Inbox Owner – Read or Delete
An account for an administrative user should also be created and added to the Administrative Group to be used as the
Service Account. This user should have a standard user profile with a user name and password. If running in a
workgroup environment, a local account should be created for each Scan to Desktop user on the PC where the Inbox
location resides.
1.3.5 - eCopy Quick Connect
1.3.5.1 - Supported Versions
n Quick Connect supports Oracle
®
Database 10g and 11g. When you install Oracle Client 10g/11g, select the
Custom Installation option and then make sure that you select the Oracle Provider for OLE DB component. This
enables Quick Connect to connect to the Oracle database and store scanned documents and other information.
n Databases:for more information about supported databases, see the eCopy ShareScan 5.0 Software
Compatibility Matrix.
n For additional information on supported configurations of eCopy Quick Connect to Database, reference the
Quick Connect Database Recommended Usage document available for download from eSPN.
1.3.5.2 - Install ation Prerequisites And Suggesti ons
n When selecting a network location as a Quick Connect destination, make sure that the future users have
access to the folder or folders being used as storage options. Alternatively, the administrator can use the
Logon As function to supply login credentials.
n To deliver scanned documents to an Access database, you must disable User Account Control (UAC) on
Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2. To disable UAC, type
c:\windows\System32\UserAccountControlSettings.exe to the command line, and select the appropriate
slider setting.