Installation guide
Table Of Contents
- ShareScan Installation Guide
- 1 - Pre-install considerations
- 1.1- System requirements for the ShareScan Manager PC
- 1.2- Support information
- 1.3- eCopy connectors
- 1.3.1 - eCopy connector for Microsoft Exchange (Mail and/or Fax)
- 1.3.2 - eCopy connector for IBM Lotus Notes (Mail and/or Fax)
- 1.3.3 - eCopy connector for LDAP/SMTP (Mail and/or Fax)
- 1.3.4 - eCopy Scan to Desktop
- 1.3.5 - eCopy Quick Connect
- 1.3.6 - eCopy connector for OpenText Fax Server (RightFax Edition)
- 1.3.7 - eCopy Scan to Printer
- 1.3.8 - eCopy connector for Microsoft SharePoint
- 1.3.9 - eCopy connector for EMC Documentum
- 1.3.10 - eCopy connector for Autonomy iManage WorkSite
- 1.3.11 - eCopy connector for Open Text Content Server - eDOCS Edition
- 1.3.12 - eCopy connector for Open Text Content Server
- 2 - Installing ShareScan
- 3 - Client-side installation
- 3.1- Installing the ShareScan Ricoh client
- 3.1.1 - Installing the ShareScan Ricoh client without remote installation
- 3.1.2 - Installing the ShareScan Ricoh client via the ShareScan Administration Console (recommended)
- 3.1.3 - To install the ShareScan Ricoh client via a Web browser:
- 3.1.4 - To install the ShareScan Ricoh client from an SD card:
- 3.1.5 - To uninstall the ShareScan Ricoh client via a Web browser:
- 3.1.6 - To uninstall the ShareScan Ricoh client from a device:
- 3.2- Installing a Ricoh ScanStation Driver
- 3.1- Installing the ShareScan Ricoh client
- 4 - Licensing devices
- 5 - ShareScan post-install
- 6 - Next steps
- 10 -
n For information on supported LDAPversions, go to https://www.gosavo.com/ENGAGEand search for
ShareScan 5.0 Compatibility Matrix.
1.3.3.2 - Install ation Prerequisites And Suggesti ons
n You will be prompted to enter the following information when configuring the eCopy connector for LDAP: User
name, password and IP address, DNS name or URL for the directory being used, search criteria for users and
recipients, LDAP Attributes, LDAP port number, and Base DN of the base or root directory in which to search.
n For configuring the eCopy connector for SMTP, you will need to enter the SMTP server IP address or DNS
name that will be used for outgoing messages, user name and password, and the SMTP port number.
1.3.4 - eCopy Scan to Desktop
1.3.4.1 - Install ation Prerequisites And Suggesti ons
n Scan to Desktop involves several different components to enable users to scan and send documents to a
designated network folder location for modification and storage. A “Scan Inbox” subfolder may be added to
existing network home directories or the ShareScan software can create Scan Inbox folder locations. The Inbox
Root (Inbox Management directory) stores the user list (userdirs.txt) that indicates which users have scan
inboxes using Scan to Desktop and whether ShareScan has created Inbox folders; these folders would also
reside under this directory.
n For detailed information on configuring Scan to Desktop, see the ShareScan Help, accessible via pressing F1
on the Administration Console.
Note:
Having the Inbox Root Folder pointing to the existing Network Home Directory Root Folder is NOT supported, as
ShareScan modifies the permissions on the root folder.
Inbox Root Directory
The Inbox Root Directory can reside on the ShareScan Services Manager PC or on a network server. If the directory
resides locally, it must be configured as a share on an NTFS drive. If the directory resides on a network server, it must
be configured as a share on an NTFS drive or on a NetWare drive.
The Inbox Root Directory should not be pointing to a user’s home directory. Choose the Scan to Desktop Home
Directory option in the connector instead.
Note:
Network home directories configured through a login script are not supported.
ShareScanAdmin Group
An Administrative Group must be used to implement the required security. In previous versions of ShareScan, this group
required the name “ShareScanAdmin”. This Administrative Group can now be given any name; however, if multiple
Services Managers are pointing to the same userdirs.txt file in the lnbox Root Directory, the group to which the
service account belongs must be identical on all those Services Managers.