Installation guide
Table Of Contents
- ShareScan Installation Guide
- 1 - Pre-install considerations
- 1.1- System requirements for the ShareScan Manager PC
- 1.2- Support information
- 1.3- eCopy connectors
- 1.3.1 - eCopy connector for Microsoft Exchange (Mail and/or Fax)
- 1.3.2 - eCopy connector for IBM Lotus Notes (Mail and/or Fax)
- 1.3.3 - eCopy connector for LDAP/SMTP (Mail and/or Fax)
- 1.3.4 - eCopy Scan to Desktop
- 1.3.5 - eCopy Quick Connect
- 1.3.6 - eCopy connector for OpenText Fax Server (RightFax Edition)
- 1.3.7 - eCopy Scan to Printer
- 1.3.8 - eCopy connector for Microsoft SharePoint
- 1.3.9 - eCopy connector for EMC Documentum
- 1.3.10 - eCopy connector for Autonomy iManage WorkSite
- 1.3.11 - eCopy connector for Open Text Content Server - eDOCS Edition
- 1.3.12 - eCopy connector for Open Text Content Server
- 2 - Installing ShareScan
- 3 - Client-side installation
- 3.1- Installing the ShareScan Ricoh client
- 3.1.1 - Installing the ShareScan Ricoh client without remote installation
- 3.1.2 - Installing the ShareScan Ricoh client via the ShareScan Administration Console (recommended)
- 3.1.3 - To install the ShareScan Ricoh client via a Web browser:
- 3.1.4 - To install the ShareScan Ricoh client from an SD card:
- 3.1.5 - To uninstall the ShareScan Ricoh client via a Web browser:
- 3.1.6 - To uninstall the ShareScan Ricoh client from a device:
- 3.2- Installing a Ricoh ScanStation Driver
- 3.1- Installing the ShareScan Ricoh client
- 4 - Licensing devices
- 5 - ShareScan post-install
- 6 - Next steps
- 7 -
n Host Name: The host name must not exceed 60 characters. Device host names are resolved using DNS. This
happens once you have added a device and confirmed it. If the device is not registered in the DNS, then its
name in the Devices tab (Administration Console) may change after confirmation.
Note that changing the host name after installation can cause licensing and database issues, and is therefore
not supported.
n Network Attached Storage Devices (NAS): ShareScan 5.0 does not support NAS devices.
n Novell: ShareScan does not support direct communication between a ShareScan Manager PC and a
multifunction device on Novell networks. However, when Novell client software is installed on the Manager PC
some Connectors (eCopy Quick Connect, and the eCopy Scan to Desktop) can bridge to a Novell server. A
Novell client must be installed on the ShareScan Manager PC if Novell authentication of Scan Inboxes is
required.
The eCopy Connector for LDAP/SMTP requires a Novell client to work properly with Session Logon.
n Local Security Policy: “Log on locally” rights need to be assigned to all domain users. ShareScan requires that
the Manager PC login credentials used during normal operation must be those of a local Administrator in order to
run the Administration Console. ShareScan Manager cannot be installed on a Domain Controller because of
impersonation.
1.2- Support information
This section contains information on the various operating systems, languages, third-party software, and ScanStation
PCs supported by ShareScan.
1.2.1 - Languages
ShareScan 5.0 supports the following languages:
n English
n Brazilian Portuguese
n Dutch
n French
n German
n Italian
n Spanish
1.2.2 - Supported devices
For the most current information on supported devices, go to the Support Web site .
1.3- eCopy connectors
Nuance recommends matching the application credentials (for Lotus Notes, Microsoft Outlook, SMTP,LDAP, and so
forth) with the PC login credentials. Nuance recommends creating a generic, email-enabled “ShareScan” account for
use by ShareScan.