CT50 -Ex Mobile Computer with Windows® 10 IoT Mobile Enterprise User Guide
Disclaimer Honeywell International Inc. (“HII”) and ecom (ec) reserve the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII an ec to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII and ec.
Contents Contents Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Product Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Send Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Hearing Aid Compatibility (HAC) . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Transfer Files with Windows Phone App . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Transfer Files with File Explorer or Windows Explorer . . . . . . . . . . . . . . . . 23 Accessories for the CT50 -Ex. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 2 About the User Interface and Applications . . . . . . . . . . . . . . . .
Contents Make an Emergency Phone Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 5 Use the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 About the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Adjust the Camera and Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Zoom . . . . . . . . . . . . . . . . . . . . .
Contents 7 Manage and Maintain the CT50 -Ex . . . . . . . . . . . . . . . . . . . . . . . . 69 Update the CT50 -Ex Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Test a Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 View Network Adapter Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Change How Data Packets are Routed. . . . . . . . . . . . . . . . . . . . . .
Customer Support Customer Support If you need assistance installing or troubleshooting your product, contact us by using one of these methods: Knowledge Base: www.hsmknowledgebase.com Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base does not help you solve your problem, log into the Technical Support Portal to submit your problem or ask your question. Technical Support Portal: www.hsmsupportportal.
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1 About the Computer Features This chapter introduces the -Ex CT50 Mobile Computer with Windows® 10 IoT Mobile Enterprise operating system. Use this chapter to learn about the basic computer features, functions, and accessories.
Chapter 1 — About the Computer Features About the ecom CT50 -Ex Mobile Computer The ecom CT50 -Ex Mobile Computer is an enterprise-focused smartphone that uses the Windows 10 IoT Mobile Enterprise operating system to provide reliable and secure management of corporate data and wireless communications. The CT50 -Ex offers key features such as a large display, long-lasting battery, bar code imager, and rugged durability.
Chapter 1 — About the Computer Features Front View of the CT50 -Ex 3
Chapter 1 — About the Computer Features Top View of the CT50 -Ex 4
Chapter 1 — About the Computer Features Camera lens Camera button Battery door latch microSIM and microSD door Battery Back View of the CT50 -Ex 5
Chapter 1 — About the Computer Features About the Battery The CT50 -Ex uses a rechargeable 3.6 Vdc Li-ion battery as its main power source. The battery has a 14.6 watt-hour capacity. Several factors determine the life of your battery, such as display brightness, display timeout, input device, extreme temperature, and your usage. ecom recommends that you keep the battery charged at all times to prevent data loss. When you change the battery, the computer automatically goes into a power-off state.
Chapter 1 — About the Computer Features Charge Before Use Make sure you fully charge the battery before you use your computer. You can charge the battery before or after you install it in the computer. It takes about 6 hours for the battery to fully charge in any of the accessories • Insert the battery into a Quad Battery Charger or the battery well of an eHomeBase.
Chapter 1 — About the Computer Features 3 Swipe down toward the bottom of the screen to power off the CT50 -Ex. The word “Goodbye” appears on the screen as the computer powers off.
Chapter 1 — About the Computer Features 4 Disconnect the handstrap from the bottom of the computer. 5 Press in on the door lock and slide the battery door toward the bottom of the computer to unlock the door.
Chapter 1 — About the Computer Features 6 Lift up on the edge of the battery and remove it from the computer. 7 Insert the charged battery into the computer. 8 Press down on each corner of the battery to make sure it is fully seated in the computer. 9 Press in on battery door lock and slide the battery door into the locked position. 10 Replace the handstrap. About the Battery Status LED The Battery status LED in the upper right corner of the computer indicates the charging status of the battery.
Chapter 1 — About the Computer Features Battery Status LED Descriptions LED State Description Steady green The computer is connected to a charger and the battery is more than 95% charged. Blinking green The computer is connected to a charger and the battery level is between 61% and 95% charged. Steady amber The computer is connected to a charger and the battery level is between 0% and 60% charged.
Chapter 1 — About the Computer Features • Always allowed: You can enable some apps to run in the background even when the battery saver is turned on. To add apps, tap , choose an app from the list, and tap Add. About Battery Life and Conservation If you store the batteries outside of the computer for long periods of time, they slowly discharge. We recommend storing the battery in a charger to maintain battery performance.
Chapter 1 — About the Computer Features Battery Conservation Tips (continued) When You Want to: Do this to Save Battery Power: Stop using the Make sure that the low battery status icon is not computer for 5 minutes on the screen and that the battery status LED or more. is not on. Press the Power button to suspend the computer. Store the computer for • If you are storing the computer for a few more than a day.
Chapter 1 — About the Computer Features • Replace this battery only with the approved ecom battery pack AM CT50 -Ex (only outside the ex-hazardous area). • Discarded batteries may create a safety hazard. Before disposal, cover the battery contacts with electrical insulating tape. • Do not modify the battery or attempt to insert foreign objects into it. • Do not solder directly to the battery contacts. • Do not short circuit the battery, and keep it away from metallic items.
Chapter 1 — About the Computer Features Power On the CT50 -Ex for the First Time 1 Press the Power button. 2 From the Welcome screen, select your language and then tap Next. 3 Select your region and then tap Next. 4 Tap Cancel to skip the advanced provisioning options. 5 Follow the onscreen prompts to finish setting up the computer. To learn more about what you can do with a Microsoft account, go to https://account.microsoft.com/about.
Chapter 1 — About the Computer Features Unlock the Screen Every time you power on the computer, you will need to unlock it. • Swipe up from the bottom of the screen to unlock it. Set a PIN to Protect the Computer After you start using the computer, you should set a PIN to secure apps and data on the computer. 1 Tap All Apps > Settings > Accounts > Sign-in options. 2 Tap Add. 3 Type your PIN in the New PIN text box. 4 Type your PIN again in the Confirm PIN text box. 5 Tap OK.
Chapter 1 — About the Computer Features Use Gloves with the Touch Screen You can use many off-the-shelf gloves, including leather, when operating the touch screen on the computer. The gloves can be up to 2 mm (0.08 inches) thick. Use this procedure to set the touch screen to “glove mode.” 1 Press the flat part of the gloved finger to the touch screen. You want to have approximately 13 mm (0.51 inch) surface area touching the screen, almost as if taking a fingerprint.
Chapter 1 — About the Computer Features Configure the Screen Backlight The display has an ambient light sensor that automatically adjusts the backlight intensity to conserve power and ensure the display is readable. You can set the backlight intensity level as needed for your environment. 1 Tap All Apps > Settings > System > Display. 2 Tap the toggle box to turn Automatically adjust display brightness On or Off. If Automatic Adjust is turned off, use the slider to set the Brightness level.
Chapter 1 — About the Computer Features Audio Settings Use the Settings app to configure the audio and sound settings. • Tap All Apps > Settings > Personalization > Sounds. Audio and Sound Settings Setting Description Ringtone Select a ringtone. Vibrate Turns vibrate mode on or off. Reminders Select which app you want to notify you when you have a reminder. Key press Select to enable audio tones when you press a key. Lock and unlock Select to enable audio tones when you lock or unlock an app.
Chapter 1 — About the Computer Features Insert a microSD Card You can use a microSD card to increase file storage capacity or to install software. Honeywell recommends the use of Single Level Cell (SLC) industrial grade microSD or microSDHC memory cards with the CT50 computer for maximum performance and durability. Note: Format memory card before initial use. Do not open the device inside the ex-hazardous area. 1 Power off the computer. 2 Disconnect the handstrap from the bottom of the computer.
Chapter 1 — About the Computer Features 3 Press in on the door lock and slide the battery door toward the bottom of the computer to unlock the door. 4 Lift up on the edge of the battery and remove it from the computer. 5 Press down on the SD card door and slide it toward the top of the computer to open it.
Chapter 1 — About the Computer Features 6 Insert the SD card into the door. 7 Press down on the SD card door and slide the door toward the bottom of the computer to lock it. 8 Press down on each corner of the battery to make sure it is fully seated in the computer. 9 Press in on battery door lock and slide the battery door into the locked position. 10 Replace the handstrap.
Chapter 1 — About the Computer Features Transfer Files with Windows Phone App 1 Connect the CT50 -Ex to your PC through a USB accessory and cable connection. 2 On the CT50 -Ex, when asked if you want to use the USB data connection, tap yes. If you are using Windows 10, open the Phone Companion app from Start > All apps on your PC. If you are using Windows 8, the Windows Phone app automatically opens when you connect the terminal to your PC. If you are using Windows 7 or a Mac, go to www.windowsphone.
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2 About the User Interface and Applications Use this chapter to learn about the Windows user interface and how to interact with the screen. You can also use this chapter to learn about the Honeywell applications on the computer.
Chapter 2 — About the User Interface and Applications About the User Interface The Windows 10 IoT Mobile Enterprise operating system provides a touch-friendly and easy to navigate user interface. About the Start Screen When you turn on the mobile computer, the Home screen is the first screen that appears after language provisioning is complete. The Status bar contains icons to the left tell you current wireless and network connection state.
Chapter 2 — About the User Interface and Applications About Status Bar Icons Status and notification icons show you the current status of your network, the battery, notifications, and the sounds. Common Status and Notification Icons Icon Description An app or service is using computer location information. Unread notification. Wi-Fi network connection is active with full signal strength. The computer is paired and connected with a Bluetooth device. Vibrate mode is turned on. Battery is fully charged.
Chapter 2 — About the User Interface and Applications Navigation and Function Buttons (continued) Button Description Function Search Starts a search on the computer or the internet. Volume Raises or lowers the volume of the speaker. About Screen Gestures Use your fingers or the stylus to manipulate icons, buttons, menus, the onscreen keyboard, and other items on the screen. • To select or activate something, tap it. • To type something, such as a name or password, touch where you want to type.
Chapter 2 — About the User Interface and Applications View Action Center Use the Action Center to view the battery charge level, view details about a notification, or to quickly access and modify settings. Windows Action Center • To open the action center, touch and hold the status bar at the top of the screen and then drag down. • To close the action center, swipe up from the bottom of the screen, or tap the Back or Home buttons. • To dismiss a notification, swipe it sideways.
Chapter 2 — About the User Interface and Applications Customize the Start Screen The Start screen is the first screen you see when you power on the computer and unlock the screen. You can add, delete, move, resize, or group tiles into folders for quick access. Tiles can be apps, contacts, maps, albums, or office files. Live tiles provide notifications and updates in real time, such as weather information. On the Start screen: 1 Touch and hold a tile.
Chapter 2 — About the User Interface and Applications View Software Information 1 Tap All Apps > Settings > System > About. 2 Tap more info.
Chapter 2 — About the User Interface and Applications Applications on the Computer Applications help you troubleshoot and connect your computer to other devices and networks. Applications Available on the CT50 -Ex Icon Application Description DiagnosticInfoW10 Use the DiagnosticInfo app to view device information, Honeywell Apps, Radio Information, Battery Information, Memory Information, and Scanner Information. 34 IPConfig Use IPConfig to view network adapter information.
3 About the Scanner Use this chapter to understand how to scan bar codes and how to configure the scanner.
Chapter 3 — About the Scanner About the Scanner The internal scanner can read 1D and 2D bar code symbologies, composite symbologies, and postal codes. It also supports omnidirectional scanning for greater flexibility in real-world settings. The image engine can also capture black and white images, such as signatures and pictures of damaged inventory. Warning: Do not stare into the imager laser aimer.
Chapter 3 — About the Scanner 3 Press one of the Scan buttons. The illumination frame appears. Make sure the entire bar code is inside of the frame. When the scanner successfully reads a bar code, you hear a high beep and the Good Read LED turns on briefly. 4 Release the Scan button. About the Scanner Settings You can set several scanner settings from the ScanDemo application that determine scanning options and profile settings. Settings include these sections: Scan, Symbology, and Profiles.
Chapter 3 — About the Scanner Scan Settings and Descriptions (continued) Scan Setting Description Scan Mode There are three options for scan mode: • Normal: Normal mode requires you to press Scan or one of the Scan buttons between each scan. • Automatic: Automatic mode activates the scanner for continuous scanning without requiring you to touch Scan on the screen each time. • Continuous: Continuous mode activates the scanner only when you touch and hold one of the Scan buttons.
Chapter 3 — About the Scanner Profile Settings and Descriptions (continued) Profile Description HON:EnablePreviewOnDecodeAttempt Profile not supported in ScanDemoW10. HON:DisablePreview HON:EnableOOBE The default profile. Disables sending images to the application. Only decode results are shown on the screen. Enables the symbology types required when the built-in Out-of-box plug-in runs at first boot for scanning EZConfig labels. This profile allows you to scan a prov.xml file to set up the CT50 -Ex.
Chapter 3 — About the Scanner HONWedge Profile Commands (continued) Profile Commands Description Default 30 ms WEDGE_POWER_TIMEOUT Use this command to optimize scan performance or to save power. The WEDGE_POWER_TIMEOUT defaults to 30 ms. After 30 seconds of inactivity, the scan acquisition system enters a low power state. Press the scan button to exit the low power state and power up the scan acquisition system. The timeout value is set using the WEDGE_POWER_TIMEOUT profile command.
Chapter 3 — About the Scanner Create a Custom Profile You may need to create customized profiles to configure the scanner for your application. Some settings are only possible when using customized profiles. The computer uses profiles to enable symbologies, configure symbology options, and set scanning options. The HoneywellDecoderSettingsV2.
Chapter 3 — About the Scanner Custom Profile Example The following example contains two profiles, one for Wedge Mode and one for POS Mode. 42 • The .exm file contains the required ConfigDoc element named “Data Collection Profiles.” This element is not optional and must alway be included. • The Section tags identify the profile names. The POS profile name may be customized to anything you want but wedge mode profile must be named “HONWedge”.
Chapter 3 — About the Scanner 1.0.1 1.0.
Chapter 3 — About the Scanner "DEC_CODE39_MIN_LENGTH" "DEC_CODE39_MAX_LENGTH" "DEC_CODE39_CHECK_DIGIT_MODE" "DEC_CODE39_FULL_ASCII_ENABLED" "DEC_CODE39_START_STOP_TRANSMIT" "DEC_CODE39_APPEND_ENABLED" "DEC_CODE39_BASE32_ENABLED" "DEC_DATAMATRIX_ENABLED" "DEC_DATAMATRIX_MIN_LENGTH" "DEC_DATAMATRIX_MAX_LENGTH" "DEC_UPCA_ENABLED" "DEC_COUPON_CODE_MODE" "DEC_UPCA_CHECK_DIGIT_TRANSMIT" "DEC_UPCA_NUMBER_SYSTEM_TRANSMIT" "DEC_UPCA_2CHAR_ADDENDA_ENABLED" "DEC_UPCA_5CHAR_ADDENDA_ENABLED" "DEC_UPCA_ADDENDA_REQUIRED"
Chapter 3 — About the Scanner "DEC_EAN8_ADDENDA_SEPARATOR" "DEC_EAN13_ENABLED" "DEC_EAN13_CHECK_DIGIT_TRANSMIT" "DEC_EAN13_2CHAR_ADDENDA_ENABLED" "DEC_EAN13_5CHAR_ADDENDA_ENABLED" "DEC_EAN13_ADDENDA_REQUIRED" "DEC_EAN13_ADDENDA_SEPARATOR" "DEC_AZTEC_ENABLED" "DEC_AZTEC_MIN_LENGTH" "DEC_AZTEC_MAX_LENGTH" "DEC_HK25_ENABLED" "DEC_HK25_MIN_LENGTH" "DEC_HK25_MAX_LENGTH" "DEC_CODABAR_ENABLED" "DEC_CODABAR_MIN_LENGTH" "DEC_CODABAR_MAX_LENGTH" "DEC_CODABAR_START_STOP_TRANSMIT" "DEC_CODABAR_CHECK_DIGIT_MODE" "DEC_C
Chapter 3 — About the Scanner "DEC_COMPOSITE_WITH_UPC_ENABLED" "DEC_HANXIN_ENABLED" "DEC_HANXIN_MIN_LENGTH" "DEC_HANXIN_MAX_LENGTH" "DEC_IATA25_ENABLED" "DEC_IATA25_MIN_LENGTH" "DEC_IATA25_MAX_LENGTH" "DEC_I25_ENABLED" "DEC_I25_MIN_LENGTH" "DEC_I25_MAX_LENGTH" "DEC_I25_CHECK_DIGIT_MODE" "DEC_KOREA_POST_ENABLED "DEC_KOREA_POST_MIN_LENGTH" "DEC_KOREA_POST_MAX_LENGTH" "DEC_M25_ENABLED" "DEC_M25_MIN_LENGTH" "DEC_M25_MAX_LENGTH" "DEC_MAXICODE_ENABLED" "DEC_MAXICODE_MIN_LENGTH" "DEC_MAXICODE_MAX_LENGTH" "DEC_MIC
Chapter 3 — About the Scanner "DEC_QR_MAX_LENGTH" "DEC_RSS_14_ENABLED" "DEC_RSS_LIMITED_ENABLED" "DEC_RSS_EXPANDED_ENABLED" "DEC_RSS_EXPANDED_MIN_LENGTH" "DEC_RSS_EXPANDED_MAX_LENGTH" "DEC_S25_ENABLED" "DEC_S25_MIN_LENGTH" "DEC_S25_MAX_LENGTH" "DEC_TELEPEN_ENABLED" "DEC_TELEPEN_MIN_LENGTH" "DEC_TELEPEN_MAX_LENGTH" "DEC_TELEPEN_OLD_STYLE "DEC_TLC39_ENABLED" "DEC_TRIOPTIC_ENABLED" "DEC_OCR_MODE" "DEC_POSTAL_ENABLED" "DEC_POSTAL_ENABLED_DIRECT", "DEC_POSTNET_CHECK_DIGIT_TRANSMIT" "DEC_PLANETCODE_CHECK_DIGIT_T
Chapter 3 — About the Scanner "WEDGE_POWER_TIMEOUT" "ENABLE_WEDGE" "ENABLE_GOOD_READ_BEEP" "PREAMBLE" "POSTAMBLE" "ENTER_DELAY" 48
4 Use the Phone You can use the phone feature to make and receive phone calls, as well as transmit data through wireless wide-area networks (WWANs).
Chapter 4 — Use the Phone About the Phone Phone features on the computer include a speaker and a microphone. You can also use a Bluetooth headset or hands-free kit. The phone feature, if present, is enabled by default. The WAN radio in your computer determines the supported network types: After you turn on the phone and activate service with your wireless carrier, you can customize the phone features and network settings in the Wireless & Networks section of the Settings app.
Chapter 4 — Use the Phone 5 Lift up on the SIM and MicroSD door. 6 Press down and slide the SIM door toward the top of the CT50 -Ex to open it.
Chapter 4 — Use the Phone 7 Insert the SIM card in the door. 8 Close the SIM card door and slide it toward the bottom of the CT50 -Ex to secure it. 9 Replace the battery, reconnect the handstrap, and press the Power button to turn on the CT50 -Ex. The phone is now ready to use.
Chapter 4 — Use the Phone Make a Phone Call Once the phone is activated, you can make a phone call. 1 On the Start screen, tap . 2 Tap the keypad icon to enter the number, and then touch the Call button to dial the number. Answer the Phone When you receive a phone call, the Incoming Call screen opens, showing the caller ID. All incoming calls are recorded in the Call log. If you miss a call, you receive a notification.
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5 Use the Camera Use this chapter to learn how to take pictures and record videos with the color camera.
Chapter 5 — Use the Camera About the Color Camera The CT50 -Ex contains an 8-megapixel color camera for taking pictures and videos. The camera and flash are located on the back of the computer. Use the Photos app to view photos and videos stored on the CT50 -Ex. Adjust the Camera and Video Settings The camera and video settings are adjustable from within the Camera app. How to Zoom The camera zoom is controlled using a pinching motion on the touch screen.
Chapter 5 — Use the Camera 5 Slide the photo setting icon along the half-circle until you reach the setting you want. 6 When you are done changing settings, tap the screen. Change Video Settings You can change the video settings for best results when taking videos. 1 From the right side of the screen, tap photo settings: • Video light • White balance • Focus • Brightness to view and modify these 2 When you are done changing the settings, tap the screen.
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6 Configure the Computer Use this chapter to learn how to configure the CT50 -Ex. You will also find information on how to configure network communications and wireless security.
Chapter 6 — Configure the Computer How to Configure the Computer You can configure many parameters on the computer such as the display orientation, or the network settings. The values you set for these parameters determine how the computer operates. You configure the computer using the Settings app. Start the Settings App The Settings app is located in the All Apps menu. • 60 Tap All Apps > Settings. Or, pull down the Action Center from the top of the screen and tap All Settings.
Chapter 6 — Configure the Computer About the Structure of the Settings App Use this section to learn about the structure of the Settings app so you can find parameters quickly. Settings App Structure Setting Description System Provides information about your CT50 -Ex and lets you set the brightness level, screen rotation, battery saver settings, and photos+camera settings. Devices Lets you configure the default camera, Bluetooth settings, NFC, the mouse, and USB connections.
Chapter 6 — Configure the Computer About Network Communications You can use the mobile computer in your wireless or wired data collection network. You can connect your computer using: • 802.11 radio communications. • Ethernet communications. • Bluetooth communications. • Near Field Communication (NFC) technology. • USB and serial communications. Connect to a Wi-Fi Network The CT50 -Ex has an 802.11 radio to transfer data using wireless communications.
Chapter 6 — Configure the Computer 3 Tap a network name in the list to view details: If the network is secured, a list of required information appears (such as a password, or other credentials). To connect to the secured network, enter the required information and tap Done. Connect to a Hidden Wi-Fi Network For security reasons, some networks do not appear on the available network list even if you are in range. 1 Tap All Apps > Settings > Wi-Fi. 2 Touch the toggle box to turn on Wi-Fi.
Chapter 6 — Configure the Computer Modify Channel Settings You can manually select the channels the 802.11 radio uses for communication. 1 Tap All Apps > Settings > Extras > Wi-Fi Radio Settings. 2 Tap Channel Settings. 3 Swipe left or right to view the channels available under the 2.5 GHz, 5 GHz, and DFS bands. 4 Select the boxes next to the channels to enable or disable them. 5 Tap to save the settings. Change Roaming Settings By default, roaming is enabled for the 802.11 radio.
Chapter 6 — Configure the Computer Add a VPN Profile Before you can connect to a VPN, you must add VPN information. 1 Tap All Apps > Settings > Network & Wireless > VPN. 2 Tap to Add a VPN connection. 3 From the VPN provider box, select a provider from the drop-down list. 4 In the Server name or address box, type the server name or IP address of the VPN server. 5 In the VPN type box, choose Point to Point Tunneling Protocol (PPTP), L2TP/IPsec with certificate, L2TP/IPsec with pre-shared key, or IKEv2.
Chapter 6 — Configure the Computer About Certificates The CT50 -Ex allows you to install digital certificates for secure client communications with websites and services. You can install certificates through Microsoft Edge, email, or mobile device management (MDM). Once you install a certificate, you can use it to set up your VPN profiles, Wi-Fi, and email accounts. You can only remove a certificate if you restart the computer. For help, see “Restart the Computer” on page 73.
Chapter 6 — Configure the Computer About Bluetooth Communications The CT50 -Ex is Bluetooth-enabled, which lets you connect to other Bluetooth devices. You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off. The Bluetooth radio maintains its current state through a system reset. If you perform a factory data reset, you must recreate pairings to devices.
Chapter 6 — Configure the Computer About Serial and USB Communications You can use these accessories to transmit data to and receive data from another device through serial or USB communications: • Vehicle dock • HomeBase • Ethernet HomeBase • USB snap-on adapter • RS-232 DEX adapter For information on these accessories, contact your local sales representative.
7 Manage and Maintain the CT50 -Ex Use this chapter to understand how to upload software, perform troubleshooting, and maintain the CT50 -Ex.
Chapter 7 — Manage and Maintain the CT50 -Ex Update the CT50 -Ex Software You can use a microSD card to flash a specific firmware image to the CT50 -Ex or to update the computer if there is no access to the internet for over-the-air (OTA) automatic updates. To update the CT50 -Ex with a microSD card, you will need a: • 4GB microSD card. • valid full flash update image (.ffu) supplied by Customer Support. Caution: All data on the CT50 -Ex is erased during the flash process.
Chapter 7 — Manage and Maintain the CT50 3 Tap Ping. The results appear in the lower half of the screen. View Network Adapter Information The IPConfig app displays, releases, and renews IP parameters for onboard network adapters. Use IPConfig to view information on the network adapters including the MAC address, IP address, netmask, gateway, and DHCP settings. 1 Tap All Apps > IPConfig. 2 From the AdapterInfo screen, touch the box under Adapter.
Chapter 7 — Manage and Maintain the CT50 -Ex Change How Data Packets are Routed The Route app allows you to view and edit the rules that govern how packets destined for various subnets are routed. These rules tell the computer which gateways, on a given subnet, may be used to route packets to hosts on other subnets. You can add, delete, clear, or print a route. This procedure explains how to add a route. 1 Tap All Apps > Route.
Chapter 7 — Manage and Maintain the CT50 -Ex Restart the Computer You may need to restart the computer to correct conditions where an application stops responding to the system. 1 Save your files and close any open applications. 2 Press and hold the Power button until this screen appears: 3 Swipe down toward the bottom of the screen to power off the CT50 -Ex. The word “Goodbye” appears on the screen as the computer powers off. 4 Press the Power button to turn on the CT50 -Ex.
Chapter 7 — Manage and Maintain the CT50 -Ex Clean Boot the Computer If reset does not work, use a clean boot to get the computer up and running for further troubleshooting. When you perform a clean boot, all personal content is erased and all factory default settings are restored on the computer. The clean boot discards any account information you may have added, including your Microsoft account information. Only installed Microsoft over-the-air (OTA) updates persist after you perform a clean boot.
Chapter 7 — Manage and Maintain the CT50 -Ex Reset the Computer to Factory Default State If the computer is unresponsive and all other recovery methods have failed, you probably need to reset the computer to the factory default state. When you reset the computer to the factory default state, all personal content is erased and all factory default settings are restored on the computer. The reset discards any account information you may have added, including your Microsoft account information.
Chapter 7 — Manage and Maintain the CT50 -Ex Clean the Computer To keep the computer in good working order, you may need to clean the scanner window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the computer.
A Specifications 77
Chapter A — Specifications Physical and Environmental Specifications This section lists the physical and environmental specifications for the CT50 -Ex. Physical Dimensions Length: 160 mm Width: 82.5 mm Depth: 19 mm (without handstrap) 22.
Chapter A — Specifications Screen Specifications 4.66-inch TFT color LCD with backlight, 720-pixel HD, outdoor viewable touch screen. Language Support World-wide English, French, German, Italian, Spanish, Simplified Chinese, Traditional Chinese.
Chapter A — Specifications • EAN-13 with 2 Digit Addenda • EAN-13 with 5 Digit Addenda • GS1-128 • Korea Post • IATA 2 of 5 • Industrial 2 of 5 • Interleaved 2 of 5 • ISBN • ISBN with 5 Digit Addenda • ISBT 128 • Matrix 2 of 5 • MSI • EAN.
Chapter A — Specifications • MicroQr • PDF 417 • QR Code • TLC39 • OCR-A • OCR-B Postal Codes • Australian Post • Canadian Post • KIX (Netherlands Dutch) Post • Japanese Post • British Post • Planet Code • Postnet • UsIntelligent Imager Reading Distances The guaranteed depth of field measurements were taken using these parameters: • Distances are measured from the front of the engine.
Chapter A — Specifications White Illumination Monochrome Sensor Only - Guaranteed Specs Focus Standard Range (SR Symbology Near Distance (in/cm) Far Distance (in/cm) Delta (in/cm) 10 mil DataMatrix/Aztec 2.9 (7.4) 7.3 (18.5) 4.4 (11.1) White Illumination Monochrome Sensor Only - Typical Specs 82 Focus Standard Range (SR Symbology Near Distance (in/cm) Far Distance (in/cm) Delta (in/cm) 5 mil Code 39/128 2.5 (6.4) 6.4 (16.3) 3.9 (9.9) 10 mil Code 39/128 1.1 (2.8) 13.0 (33.0) 11.
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