User manual

6. Troubleshooting
6.3. MC Toolkit application software troubleshooting scenarios
Revision 12 MC Toolkit User Manual 127
May 2013
MC TOOLKIT ERROR MESSAGES
MESSAGE
Description Resolution / CORRECTIVE ACTION
Checksum error on
Modem Response!
Erroneous data packet received at the
modem
A noisy environment can cause this
error. Repeat the command again.
Com Port Read Timeout! Error associated with the
Communication port
Ensure that the Honeywell supplied
modem cable is used and that the
connections are secure.
Make sure the modem has a good
battery.
Com read Error!
Error associated with the
Communication port
Make sure ActiveSync/Mobile Device
Center is not running.
If several programs are active, try
closing one or more open programs.
Stop the MC Toolkit application by
doing File | Exit and restart the
program.
Use the Pocket PC hardware reset.
See your Pocket PC documentation
reset the unit. Caution for MCT101
Users: If the Symbol PPT 2800
computer is reset, it will lose all its
installed programs and data. The
program will have to be installed again.
MCT101 Users, make sure you are
using a Honeywell approved Pocket
PC.
Error writing to Com Port!
Error associated with the
Communication port
Error writing to Com Port!
Error associated with the
Communication port
EscapeCom function
Error!
Error associated with the
Communication port
GetCommState Error!
Error associated with the
Communication port
Host Failed to get good
response from the
Modem!
Error associated with the
Communication port
MCT101 Users: ensure that the
Honeywell supplied modem cable is
used and that the connections are
secure.
Make sure the modem has a good
battery.
Invalid Command
number from the Modem!
Error associated with the
Communication port
Communications problem between the
Pocket PC and the modem. Repeat the
command again.