User manual

Revision 12 MC Toolkit User Manual 121
May 2013
6. Troubleshooting
6.1 MC Toolkit troubleshooting scenarios
MCT101
Start up scenario
Problem
No DE/HART Modem detected
Cause
The cause may be any one of the following:
• Loose connection between the Modem and the PDA
Resolution
You can resolve by performing the following:
• Secure the screws that connect DE/HART modem RS-232
port to the PDA RS-232 cable
• Secure connection between the PDA and the PDA RS-232
cable
MCT202
Start up scenario
Problem
No DE/HART Modem detected
Cause
The cause may be any one of the following:
• MCT202 battery charge is low
Resolution
You can resolve by performing the following:
• Refer the Battery Care section