User Manual

Patient Safeguard System® Patient Bed Installation
UltraClenz, LLC
Page 15
9. You should now see the Bed Beacon and HCW Badge device address’s as shown in Figure 17.
Figure 17. PSS Event Screen
There may be circumstances which require a Bed Beacon’s range to be adjusted, after the initial installation, to properly
communicate with a Badge. Examples of why a Bed Beacon’s range may need to be adjusted are explained below.
Cases for Bed Beacon Range Adjustment
1. Two beds with Bed Beacons in one room.
2. Two beds with Bed Beacons in separate but adjacent rooms separated by a wall.
In both cases, the range of communication of a given Bed Beacon may overlap or interfere with a nearby Bed Beacon. If
this occurs, the HCW’s Badge may communicate with a nearby Bed Beacon instead of the intended Bed Beacon. This
miscommunication can result in the system reporting contact with the wrong patient. To eliminate the possibility of
miscommunication, the range of Bed Beacons in close proximity may be decreased, at any time, to insure that a HCW’s
Badge will communicate with the intended Bed Beacon.
6. Troubleshooting
6.1 No Bed Beacon Heartbeats on the Dashboard
If the Bed Beacon has stopped transmitting heartbeats to the Dashboard there is one of three possible solutions:
1. The batteries have died. Place a new set of batteries in the Bed Beacon and test the Bed Beacon’s other
function, communications with a Badge as described in section 5. If the unit test good, then give the Bed
Beacon a couple of hours to transmit a few heartbeat to the Dashboard
2. If new batteries do not fix the problem there is a problem with the wireless network hardware. Remove and
replace the Bed Beacon. Refer to the Dashboard Directions for Use for instructions on how to replace device
information on the dashboard.
3. If replacing the Bed Beacon does not remedy the problem there, may be a problem with the Bentley network.