Model TB-30 How to install, operate and maintain your Demand Controlled Water Softener If you have any questions about system programming, operation or maintenance, call toll free: 1-800-689-4571 Monday - Friday, 8:30 am - 6:00 pm EST or Saturday 9:00 am - 3:00 pm EST or visit us online at: www.truebluewatersolutions.com When you call, please be prepared to provide the model, date code and serial number of your product, found on the rating decal, located on the back of the controller top cover.
TABLE OF CONTENTS Page Specifications & Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Safety Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications & Dimensions Model TB-30 Model Code tb-30 Rated Softening Capacity (Grains @ Salt Dose) Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) Water Used During Regeneration @ Minimum Salt Dose Rated Service Flow Rate 11,800 @ 2.3 lbs. 25,300 @ 7.4 lbs. 30,200 @ 12.5 lbs. 5,130 @ 2.3 lbs. 2.5 gal. / 1,000 grains 7.5 gpm Amount of High Capacity Ion Exchange Resin 0.78 cu. ft. Pressure Drop at Rated Service Flow 9.1 psig Water Supply Max. Hardness 90 gpg Water Supply Max.
Inspect Shipment Remove and discard (or recycle) all packing materials. To avoid loss of small parts, we suggest you keep the small parts in the parts bag until you are ready to use them. The parts required to assemble and install the water softener are included with the unit. Thoroughly check the water softener for possible shipping damage and parts loss. Also inspect and note any damage to the shipping carton. Packing List Ground Clamp Kit Bypass Valve Hose Clamps 20 ft.
Installation Requirements LOCATION REQUIREMENTS PLUMBING CODES Consider all of the following when selecting an installation location for the water softener. All plumbing must be completed in accordance with national, state and local plumbing codes. = Do not locate the water softener where freezing temperatures occur. Do not attempt to treat water over 120ºF. Freezing temperatures or hot water damage voids the warranty. AIR GAP REQUIREMENTS A drain is needed for regeneration water (See Figure 3).
Typical Installation Illustrations MAIN Soft Water WATE R PIPE CROSSOVER Hard Water Hard Water to outside faucets 120 Volt Outlet Use if water supply flows from the left. Include single or 3-valve bypass.
Installation Instructions 1. TURN OFF WATER SUPPLY Clip (2) a. Close the main water supply valve near the well pump or water meter. b. Shut off the electric or fuel supply to the water heater. Plastic installation adaptors OUTLET c. Open high and low faucets to drain all water from the house pipes. 2. INSTALL BYPASS VALVE AND/OR PLASTIC INSTALLATION ADAPTORS: a.
Installation Instructions 4. COMPLETE INLET AND OUTLET PLUMBING Ground Clamp Pipe fittings must be 3/4” minimum. Use: = = = = = Copper pipe Threaded pipe PEX (Crosslinked Polyethylene) pipe CPVC plastic pipe Other pipe approved for use with potable water Inlet / Outlet Pipes FIG. 11 6. INSTALL VALVE DRAIN HOSE IMPORTANT: Do not solder with plumbing attached to installation adaptors and single bypass valve. Soldering heat will damage the adaptors and valve.
Installation Instructions 7. INSTALL SALT STORAGE TANK OVERFLOW FITTINGS AND HOSE 9. TEST FOR LEAKS To prevent air pressure in the water softener and plumbing system, complete the following steps in order: a. Insert the rubber grommet into the 3/4” diameter hole in the salt storage tank sidewall (See Figure 14). a. Fully open two or more softened cold water faucets close to the water softener, located downstream from the water softener. b. Push the barbed end of the hose adaptor elbow into the grommet.
Installation Instructions 10. ADD WATER AND SALT TO THE SALT STORAGE TANK 13. SANITIZE THE WATER SOFTENER / SANITIZE AFTER SERVICE 1. Using a container, add about three gallons of clean water into the salt storage tank. Care is taken at the factory to keep your unit clean and sanitary. Materials used to make the unit will not infect or contaminate your water supply, and will not cause bacteria to form or grow.
Programming the Electronic Controller Display UP button DOWN button RECHARGE button SELECT button FIG. 16 CONTROLLER SETTINGS REQUIRED B. SET WATER HARDNESS NUMBER upon installation, and after an extended power outage. NOTE: If “HARDNESS” and a number do not show in the display, press the SELECT button a few times until they do. When the transformer is plugged into the electrical outlet, a model code (tb-30) and a test number (example: J2.0), are briefly shown in the display.
Programming the Electronic Controller OPTIONAL RECHARGE CONTROLS continued from previous page Sometimes a manually initiated regeneration (recharge) may be desired or needed. Two examples: = You have used more water than usual (guests, extra washing, etc.) and you may run out of soft water before the next scheduled regeneration. FIG. 20 = You did not refill the storage tank with salt before it had run completely out. 1.
Controller Features / Options OPTIONAL SETTINGS: = SALT EFFICIENCY 2. Press SELECT again to display the “Recharge Days” screen. = MAXIMUM DAYS BETWEEN REGEN- ERATIONS = 97% FEATURE = 12 / 24 HOUR CLOCK = BACKWASH & FAST RINSE TIMES FIG. 28 1. To set any of these options, press and hold SELECT for 3 seconds until “000 - -” shows in the display. MAXIMUM DAYS BETWEEN REGENERATIONS: The electronic controller automatically determines regeneration frequency.
Controller Features / Options PROGRAM MEMORY 4. Press SELECT again to display the “12 or 24 hr” screen. If electrical power to the softener is interrupted, the time display is blank, but the electronic controller keeps correct time for about 6 hours. When power is restored, you must reset the present time only if the display is flashing. All other settings are maintained and never require resetting unless a change is desired.
Routine Maintenance ADDING SALT CLEANING THE NOZZLE & VENTURI Lift the salt storage tank cover and check the salt level frequently. If the water softener uses all the salt before you refill it, you will experience hard water. Until you have established a refilling routine, check the salt every two or three weeks. Always add if less than 1/4 full. Be sure the brinewell cover is on. NOTE: If using potassium chloride (KCl), do not fill the storage tank more than 1/2 full.
Troubleshooting Guide PROBLEM No soft water Water hard sometimes CAUSE CORRECTION No salt in the storage tank. Add salt and then initiate a “Recharge Now”. Salt is “bridged” (a layer of salt in the salt storage tank has hardened). If display is blank, transformer may be unplugged at wall outlet, power cable leads may be disconnected from the electronic control board, fuse may be blown, circuit breaker may be popped, or transformer may be plugged into a switched outlet which is “off.
Troubleshooting AUTOMATIC ELECTRONIC DIAGNOSTICS MANUALLY INITIATED ELECTRONIC DIAGNOSTICS The electronic controller has a self-diagnostic function for the electrical system (except input power and water meter). The computer monitors the electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the display. 1. To enter diagnostics, press and hold the SELECT button until “000 - -” appears in the display. FIG. 37 FIG. 35 2.
Troubleshooting RESETTING TO FACTORY DEFAULTS: 6. Press the SELECT button and hold in for 3 seconds until the model code (tb-30) shows in the display. This code identifies the softener model. If the wrong number shows, the softener will operate on incorrect configuration data. To reset the electronic controller to its factory default for all settings (time, hardness, etc.): 1. Press the SELECT button and hold it until the display changes twice to show “CODE” and the flashing model code. 2.
Troubleshooting MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make the initial checks, and the manual initiated diagnostics. 2. After observing fill, press the RECHARGE button to move the softener into brining. A slow flow of water to the drain will begin.
Softener Exploded View 16 1 (Model TB-30) 17 18 19 15 14 2 20 13 Valve Assembly See Pages 22 & 23 for parts 21 28 22 3 4 6 5 7 23 29 8 9 10 12 24 30 25 26 31 27 11 32 36 35 33 34 20
Softener Parts List Key No. 1 Part No. 7112971 Shroud 7176292 Clamp Section (2 req.) 2 7026196 4 7088033 3 5 7112963 6 á 8 á 7 á 9 7077870 11 0502272 10 12 13 7105047 7113058 7330113 14 7330210 ¢ 7330202 15 7330359 16 7275907 17 7330147 Key No. Description 18 Base O-Ring Seal Kit, includes Key Nos. 6 - 8 O-Ring, 2-3/4” x 3” Repl.
Valve Exploded View (Model TB-30) 90 50 89 91 51 52 87 53 84 85 83 55 60 61 82 80 81 58 56 62 79 78 57 63 64 76 65 91 76 66 75 73 70 72 74 67 97 86 54 59 88 68 69 96 Wear Strip Seal Cross-section View 71 22 93 95 94 92
Valve Parts List Key No. Part No. Description 50 7070412 Screw, #4-24 x 1-1/8”, flat head 52 7030713 Switch 51 53 54 55 56 57 58 7325702 7077472 7074123 7085263 7082087 7199232 7309803 ¢ 7187065 59 7199729 61 7167659 60 62 63 64 65 7170262 7146043 0521829 7187772 7204362 1148800 66 7095030 68 7081104 67 1202600 69 7170319 71 7082053 70 72 73 7081201 7129889 7092642 Spacer, Motor Mount (Model TB-30) Key No. Part No.
