User Manual
TROUBLESHOOTING
ecobee support is here to help:
3. If you have only one R wire (either
R, R
C , or RH ), make sure it’s inserted
into the Rc terminal.
4. If you installed the Power Extender
Kit, make sure you inserted the wires
into the correct terminals:
R (or R
C or RH ) RC R (or RC or RH ) Rc
G C
Y PEK
Rc
G
Y1
Y2
0/B
W2
W1
R
H
G
Y1
Y2
O/B
Rc
G
W/W1
Y/Y1
C
PEK
Rc
Call:
1 877 932 6233 (North America)
1 647 428 2220 (international)
Email:
support@ecobee.com
Your R, RC ,
or R
H wire