User Manual

40
FCC ID: WR9EBSTATZBE3 IC: 7981A-EBSTATZBE3
Warning: Changes or modifications not expressly approved
by ecobee Inc. could void the user’s authority to operate the
equipment.
3-Year Limited Warranty
ecobee warrants that for a period of three (3) years from the date
of purchase by the consumer (“Customer”), the ecobee3 (the
“Product”) shall be free of defects in materials and workmanship
under normal use and service. During the warranty period, ecobee
shall, at its option, repair or replace any defective Products, at no
charge. Any replacement and/or repaired device are warranted
for the remainder of the original warranty or ninety (90) days,
whichever is longer.
If the product is defective, call Customer Service at 1-877-932-6233.
ecobee will make the determination whether a replacement product
can be sent to you or whether the product should be returned to
the following address: ecobee Customer Service, 250 University
Ave, Suite 400, Toronto, Ontario, M5H 3E5, Canada. In the event of a
failure of a Product, Customer may:
(a) if Customer did not purchase the Product directly from ecobee,
contact the third party contractor from whom the Product was
purchased to obtain an equivalent replacement product, provided
the contractor determines that the returned Product is defective and
Customer is otherwise eligible to receive a replacement product;