System information

52
53
Back to Table of Contents
Back to Table of Contents
Manage Your Digital Phone Features via Your Telephone Keypad
In addition to managing your Digital Phone features online, you can manage many features via
your telephone keypad.
Feature * Commands Feature * Commands
6-Way Calling N/A Call Waiting *70 to cancel for one call
Anonymous Call Rejection *77 On/*87 Off Do Not Disturb *78 On/*79 Off
Automatic Recall *69 On Selective Call
Acceptance
*64 Activate/*84 Deactivate
Call Forwarding Busy *90 Activate/*98
Deactivate
Selective Call Forwarding *63 Activate/*83 Deactivate
Call Forwarding No Answer *92 Activate/*93
Deactivate
Selective Call Rejection *60 Activate/*80 Deactivate
Call Forwarding All Calls *72 Activate/*73
Deactivate
Speed Calling 8 *74
Caller ID Blocking *67 Conceal/*82 Reveal Voice Mail Call [phone]
(916 area code)
Manage Your Digital Phone Features via Remote Access
You can even manage features from any phone, anywhere by calling our Digital Phone Remote
Access service. You will need your Remote Access PIN, which was set up for you when you
ordered Digital Phone service. If you have forgotten your Remote Access PIN, please call
us at 844.YOURCCI (844.968.7224).
1. Dial 916.749.7100 to connect to Remote Access.
Note: Customers in the 530 area code must dial
530.302.5100.
2. Enter your 10-digit telephone number and press
the # key.
3. Enter your Remote Access PIN and press the # key.
4. Use the star commands listed above to activate or deactivate
features, but be sure to press the # key after each command.
The # key is always required after each star command when
connected via Remote Access.
Example: To activate Call Forwarding All Calls,
press *72 followed by the # key.
* For Caller ID on TV, refer to page 26.
MyCCI
MyCCI is your own personal dashboard to the Internet and your CCI services. Use the Google
search bar or get the latest news, weather, and much more! You can also check your CCI e-mail,
customize your homepage layout, and add quick links to your favorite web sites. Plus, you can
view your CCI services, pay your bill online, check your e-mail, and manage your Digital Phone
features.
MyCCI
Benefits of Logging In to MyCCI
These are just some of the benefits of logging in to MyCCI. You don’t even have to be a CCI
Internet customer to enjoy these benefits!
• View, pay and manage your bill & choose paperless billing
• Download your FREE Internet security software from CCI
• Remotely program your DVR
• Manage your Digital Phone features – online!
• Add single-sign-on access to your FaceBook page
• Redeem CCI Rewards
• Customize your page with live news, weather, stocks and more!
• All Mail – ALL your email ALL in one place
• TV Everywhere – watch your favorite programs online!