System information

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High Speed Internet
CCI E-mail
Depending on your Internet service package, your account may include 6-15 e-mail accounts.
The size of the individual mailbox varies from 500 MB to 2 GB. To set up additional
accounts, log on to MyCCI at mycci.net. Click My Services then click Manage E-Mail Addresses.
POP3, SMTP, and Newsgroup Server Names
• POP3 (incoming mail server): pop.surewest.net
• SMTP (outgoing mail server): smtp.surewest.net
• Newsgroup server: news.surewest.net
Set Up Other E-mail Programs (Microsoft Outlook, Windows Live Mail, etc.)
You can use the CCI Webmail program to manage your e-mail, but you also have the option of
using a different e-mail program, such as Microsoft Outlook. You will need your CCI e-mail
address and password in order to set up and use another e-mail program.
Use these general instructions to set up other e-mail programs. For detailed instructions,
see the CCI support site at support.consolidated.com.
1. Open your e-mail program and locate the e-mail
configuration settings.
2. When prompted for Display Name, enter your name.
3. When prompted, enter your complete e-mail address (e.g.,
[e-mail]).
4. When prompted for incoming mail or POP3 Server,
enter pop.surewest.net.
5. When prompted for outgoing mail or SMTP Server,
enter smtp.surewest.net.
6. Enter your username, which must be the same
as your complete e-mail address
(e.g., [e-mail]).
7. Enter your e-mail password.
Other E-mail Accounts
Continue to access your Yahoo!
®
, Hotmail, etc. accounts as you normally do.
1. To activate the spam filter on your e-mail account, log on to
consolidated.com/webmail using your full e-mail address
and password.
2. From the top right menu, select OPTIONS then MESSAGE
FILTERS.
3. Press the EDIT button (looks like a pencil).
4. Select a Filter Condition: Normal.
5. Select a Filter Action: Move to Junk Mail folder.
6. Press OK then CLOSE.
1. Access: consolidated.com/webmail.
2. Enter your complete e-mail address.
3. Enter your password.
Controlling Spam
Spam is unwanted advertising e-mail.
Traveling with CCI E-mail
You can access your e-mail account when you are not at home from any Internet connection:
The Junk Mail folder is located in CCI Webmail in My Folders. It is a system-created
folder that receives mail that the anti-spam scanning utility has determined is junk mail.
You should periodically check the messages in your Junk Mail folder for mail that really is not
spam.
To learn more about spam handling tips, select HELP from the webmail top right menu.