Specifications

B-FOCuS 270/285/400 PR Configuration Manual
ECI Telecom Ltd. Proprietary 55
7. Troubleshooting
This section describes possible problems arising when the router is used, and suggests
possible solutions.
7.1. Defining User Name and Password (Only in
400PR)
Phenomenon:
You cannot dial up to the WAN.
Possible solution:
The defined user name and/or password are incorrect.
 To solve the problem:
1. Login as a pppoa user. Use the default user name: pppoa and the default
password: user. The PPPoA Configuration dialog box appears.
2. Change the user name to the one you received from your ISP. Use the format
<user name>@<domain>.
3. Check the Enable NAT checkbox.
4. Click Modify.
5. Click Save & Reboot.