User guide

TV anywhere doesn’t work

- Check that your HDS-600RS is connected to your router and that the Ethernet

cables are firmly inserted at both ends.

- Check there is a broadband connection available (see page 41). Can you access

the Internet from other devices? Contact your Internet Service Provider if there is a

problem.

- Try accessing the BBC iPlayer on your HDS-600RS to verify your internet

connection.

- Make sure you are meeting the system requirements to use the TV anywhere

features. Is there adequate data bandwidth available on your Local Area Network?

- Ensure you are using the correct password (see page 44).

- If you continue to experience issues with connecting and using TV anywhere,

please refer to the support section on www.myechostar.com.

No channels found during installation

- As instructed by the Setup Wizard, press the Blue button to check the signal

reception (see page 20). If there is no signal on one or both inputs, check the

connections. Contact your satellite dish installer if there is no signal on either input

and you are satisfied that the connection to the unit is sound.

Contacting Customer Support

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