Satellite Television A Guide to TracVision 4 user’s guide KVH TracVision 4 Operating Instructions ® •
Welcome to TracVision 4 TracVision 4 User’s Guide Congratulations on your choice of the TracVision 4, one of the most advanced automatic satellite tracking systems available today. This user’s guide provides all of the basic information required to use this system and receive the satellite entertainment you want. Detailed installation, configuration, and maintenance information is provided in the TracVision 4 Technical Manual.
TracVision® and KVH® are registered trademarks of KVH Industries, Inc. TracNet™ is a trademark of KVH Industries, Inc. DVB® (Digital Video Broadcasting) is a registered trademark of the DVB Project. DIRECTV® is a registered trademark of DIRECTV, Inc., a unit of the DIRECTV Group. DISH Network™ is an official trademark of EchoStar Communications Corporation. ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services.
Table of Contents Table of Contents 1 2 3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1.1 TracVision 4 System Overview . . . . . . . . . . . . . . . . . . . . . . . . .3 1.2 TracVision 4 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Using Your TracVision 4 . . . . . . . . . . . . . . . . . . . . . . . . . .7 2.1 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 2.2 Turning On the System . . . . . . .
Introduction 1 – Introduction This section provides a basic overview of the TracVision 4 system. It explains how the system works and describes the function of each component. Contents 1.1 TracVision 4 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1.2 TracVision 4 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction 1.1 TracVision 4 System Overview A complete satellite TV system, illustrated in Figure 1-1, includes the TracVision 4 antenna connected to the switchplate, an IRD (satellite TV receiver), and a television set. The optional TV/SAT Switch allows you to select a satellite at the press of a button. A desktop or laptop computer is used to configure the system and conduct diagnostics. Figure 1-1 TracVision 4 System Diagram TracVision 4 Antenna 11-16 VDC 3.5 - 4.
TracVision 4 User’s Guide Satellite Library TracVision 4’s default satellite pairs are: N. America (US DIRECTV): DSS_101 & DSS_119 Europe: Astra 1 & Hotbird Table 1-1 Available Satellite Pairs - North America (North American LNB required) DSS_101 DSS_119 Your TracVision 4 includes a pre-programmed satellite library of North American and European satellite services.
Introduction 1.2 TracVision 4 Components Your TracVision 4 system includes the following components: Antenna Unit The antenna unit houses the antenna positioning mechanism, low noise block (LNB), power supply, and control elements within a molded ABS radome. Weathertight connectors on the bottom of the baseplate join the power, signal, and control cabling from belowdecks units. Switchplate The switchplate controls power to the antenna via the On/Off switch.
Using Your TracVision 4 2 – Using Your TracVision 4 This section explains everything you need to know to operate your TracVision 4 system. Antenna unit initialization and satellite acquisition are automatic, making the system very easy to use. Contents 2.1 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 2.2 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 2.
Using Your TracVision 4 2.1 Receiving Satellite Signals For TracVision 4 to receive satellite TV signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vessel for any objects that could be blocking the signal, such as other vessels, trees, buildings, other onboard equipment, etc.
TracVision 4 User’s Guide 2.2 Turning On the System The TracVision 4 system is easy to use. Antenna unit initialization and satellite acquisition are completely automatic. To minimize the time it takes the antenna to acquire the satellite, do not change the channel during the startup process or cable unwrap. Figure 2-2 Switchplate On/Off Switch To use the TracVision 4 system, follow the steps below. 1. Turn on the IRD and the television.
Using Your TracVision 4 2.3 Changing Channels and Switching to the Second Satellite If you have followed the installation instructions, your system should be set to the active satellite pair of your choice and the system should have downloaded the appropriate channel guides. You must also have a properly configured IRD (if this has not been done, refer to your IRD User’s Manual for instructions for your specific IRD).
TracVision 4 User’s Guide Figure 2-3 TV/SAT Switch Sat A Error Sat B Using the TV/SAT Switch to Switch Between Satellites - Optional If you are unable to switch between satellites using the IRD remote control, you can use the optional TV/SAT Switch (see Figure 2-3) to easily select between Satellite A and Satellite B. TV/SAT Switch Controls and Indicators Select Changing Satellites: The Select button is used for all operator controls.
Using Your TracVision 4 Using the TV/SAT Switch The TV/SAT Switch is controlled via the single Select button. To select the second satellite, perform the following steps: 1. Press the Select button on the TV/SAT Switch. 2. The indicator for the current satellite (Sat A or Sat B) extinguishes, while the indicator for the other satellite starts blinking. 3. Once the indicator for the other satellite turns solid green, the TracVision system is tracking the newly selected satellite.
TracVision 4 User’s Guide 2.4 Watching Television TracVision 4 allows you to watch satellite TV whether your vessel is in motion or at rest. Cable Unwrap The antenna can rotate a full 720° before reaching the end of its cable. If it does so, the system automatically unwraps the cable by quickly rotating the dish in the opposite direction. During this time, your television transmission will freeze momentarily while the cable unwraps and the antenna reacquires the satellite.
Using Your TracVision 4 2. Turn on the antenna. When the limit switch test is complete: a. Type HALT ( indicates a carriage return/ENTER key). b. Type DEBUGON. c. Type SLEEPOFF. 3. Cycle the antenna’s power. Sleep Mode is now disabled. 4. To reactivate Sleep Mode, follow this same process, except type SLEEPON in Step c. 2.5 Internet Access Your TracVision 4 can receive high-speed Internet data when used in conjunction with KVH’s TracNet 2.0 Mobile High-speed Internet System.
Troubleshooting 3 – Troubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions. Contents 3.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 3.2 Causes and Remedies for Common Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 3.3 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 3.
Troubleshooting 3.1 Troubleshooting Matrix The troubleshooting matrix shown in Table 3-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions.
TracVision 4 User’s Guide 3.2 If you need help troubleshooting your system, please contact an authorized KVH dealer. To find an authorized dealer near you, visit www.kvh.com, or contact KVH directly at the numbers provided on the first page of this manual. Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision 4. The following sections address these issues and potential solutions.
Troubleshooting Vessel Turning During Startup If the vessel turns during the 60-second startup and initialization sequence that occurs immediately after turning on the power to the TracVision 4, the antenna gyro will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn TracVision 4 off for at least 10 seconds.
TracVision 4 User’s Guide Radar Interference The energy levels radiated by radar units can overload the antenna’s front-end circuits. Check with your installer to make certain that the TracVision 4 antenna unit is in the optimal location with regard to your radar unit. Satellite Frequency Data Changed If some channels work while one or more other channels do not, or if the antenna is unable to find the satellite, the selected satellite’s frequency data may have changed.
Troubleshooting 3.3 IRD Troubleshooting The IRD that was provided with your satellite television service may also be the cause of less-than-ideal operation. First check the IRD’s configuration to ensure it is set up for the desired programming. In the case of a faulty IRD, refer to your IRD user’s manual for service and warranty information. If the IRD is both configured properly and fully functional, contact your local KVH dealer or service center for assistance. 3.
KVH Industries Limited Warranty TracVision 4 Limited Warranty on Hardware KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser.
TV4_UG_Cover.0604 ® KVH Europe A/S KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842-5279 U.S.A. Phone: (401) 847-3327 Fax: (401) 849-0045 E-mail: info@kvh.com Internet: www.kvh.com Kokkedal Industripark 2B 2980 Kokkedal Denmark Phone: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.dk Internet: www.kvh.com KVH® and TracVision® are registered trademarks of KVH Industries, Inc.
