User's Manual
Table Of Contents
- XiP813_COVER
- XiP813_GDE
- SAFETY
- Important Safety Instructions
- Proper Care of Your Equipment
- Important Safety Instructions
- 1. Read these instructions.
- 2. Keep these instructions.
- 3. Heed all warnings.
- 4. Follow all instructions.
- 5. Do not use this apparatus near water.
- 6. Clean only with a dry cloth.
- 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- 9. Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provi...
- 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- 11. Use only attachments/accessories specified by the manufacturer.
- 12. Unplug this apparatus during lightning storms or when unused for long periods of time.
- 13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the app...
- 14. The power plug must be readily accessible so that the appartus can be easily disconnected from the AC power.
- Important Safety Instructions (continued)
- 15. The receiver is still connected to the AC power whenever it is plugged in to a live power outlet, even if it is turned off using the remote control or front panel buttons.
- 16. No flame sources, such as lit candles, should be placed on the equipment.
- 17. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
- 18. Operate the receiver using only the type of power source indicated on the marking label. Unplug the receiver power cord by gripping the power plug, not the cord.
- 19. Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock.
- 20. Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous voltage points or short out parts. This could cause fire or electrical shock.
- 21. Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or circuits. When installing the antenna, take extreme care to avoid tocuhing such power lines or circuits, as contact with them can be fatal
- 22. Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel.
- 23. Unplug the receiver from the AC power outlet before cleaning.
- 24. Do not place the receiver in an enclosure such as a cabinet without proper ventilation.
- 25. Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before...
- 26. Do not expose the remote control batteries to excessive heat or fire.
- Important Safety Instructions (continued)
- 27. Use an outlet that contains surge protection or ground fault protection. During an electrical storm or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines betw...
- 28. Tighten all the coaxial cable connections only by hand. If you use a wrench, you may overtighten the connections and damage the equipment.
- Proper Care of Your Equipment
- Appendix
- Limited Warranty
- Residential Customer Agreement
- Agreement on Internet Usage via Your Receiver
- FCC Compliance
- Limited Warranty
- What the Warranty Covers
- What the Warranty Does Not Cover
- If You Need Assistance
- Legal Limitations
- If You Need Assistance
- 1. Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number ready. Display the System Info menu to find these nu...
- 2. A Customer Service Representative will assist you.
- 3. If the Representative determines you should return any equipment, you will be directed to call a Return Authorization representative. Before shipping any equipment, you must talk to a Return Authorization representative and must obtain a Return Au...
- 4. You will be given the appropriate address for which to return your equipment. Whether under warranty or not, you will be responsible for the cost of shipping back the defective equipment. For faster service, see the Advance Exchange Program below.
- 5. Returned equipment must be packaged properly, using either the original shipping materials or the packaging in which the replacement equipment is shipped. Include a copy of the Bill of Sale. Any items returned without a copy of the Proof of Purcha...
- 6. Write the RA number in large, clearly visible characters on the outside of the shipping box that you use to return the equipment. To avoid confusion and misunderstandings, shipments without an RA number clearly visible on the outside of the box wi...
- DISH Network’s Exchange Program
- Advance Exchange Program
- Post Receipt Exchange Program
- Accessory Warranty
- Residential Customer Agreement
- FCC Compliance
- SAFETY
Residential Customer Agree-
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any portion of the Services is a violation of various U.S. federal and state laws and of this
Agreement. The penalties for violating such laws can include imprisonment and civil damage
awards of up to $110,000 per violation.
B.
INFRINGEMENT. Title 47, Section 605(e)(4) of the United States Code (U.S.C.) makes it a
federal crime to modify Equipment to receive encrypted (scrambled) television programming
without payment of required subscriptions. Conviction can result in a fine of up to $500,000 and
imprisonment for five years, or both. Any person who procures Equipment that has been so
modified or willfully causes its modification is an accessory to that offense and may be
punishable in the same manner.
The Equipment may incorporate copyright protection technology that is protected by U.S.
patents, patent applications and/or other intellectual property rights. Use of such copyright
protection technology is intended for home and other limited pay-per-view uses only, unless
otherwise authorized. Reverse engineering or disassembly is prohibited.
9. GENERAL
A.
Notice. Any notice required or permitted to be given by us under this Agreement may be
provided via the mail, on your bill, as a bill insert, via broadcast on a television channel, through
publication on the website set forth at the top of this Agreement, by telephone, or by any other
reasonable means. If we send you notice by mail, on your bill or as a bill insert, it will be
considered given the day after it is deposited in the U.S. mail, addressed to you at your then-
current billing address in our records. If we send you notice via broadcast on a television channel
or through publication on the website set forth at the top of this Agreement, it will be considered
given when first broadcast or published. If we send you notice by telephone, it will be considered
given when personally delivered to you or when left as a message at your then-current phone
number in our records. Unless otherwise specified in this Agreement, any notice required or
permitted to be given by you under this Agreement shall be in writing and shall be sent by first-
class mail addressed to us at the mailing address set forth at the top of this Agreement, and shall
be deemed given when received by us at such mailing address.
B.
Physical Address/Change of Address. When setting up your DISH Network account, you
must provide us with the physical address where your Equipment will be located and your
Services will be provided. A post office box does not meet this requirement. You must give us
immediate notice of any change of name, mailing address, telephone number, or physical
address where your Equipment is located. You may do this by notifying our customer service
center by telephone or in writing at the phone number, mailing address, or e-mail address set
forth at the top of this Agreement.
C.
Online Account Information. If you have an online account with us, you are responsible for
maintaining the confidentiality of your account username and password and for all activities that
occur under your account username and/or password. You must: (i) keep your account
username and password confidential and not share them with anyone else; and (ii) immediately
notify us of any unauthorized use of your password and/or account username or other breach of
security.
D.
Third-Party Billing Agents. We may enter into relationships with third parties to provide billing
and other services on our behalf, in which case the terms and conditions of this Agreement shall
apply to such third parties as applicable under the circumstances. Additional terms and
conditions imposed by our third-party billing agents may apply. For example and without
limitation: (i) late fees imposed by our third-party billing agents may be administered according to
our third-party billing agent's billing procedures and applicable state tariffs and regulations; (ii)
our third-party billing agents may require that you pay all past due charges for Services, a restart
fee, and/or a prepayment before we reconnect your Services; and (iii) other services provided by
our third-party billing agents, including without limitation, local telephone service, may need to be
restored before DISH Network Services can be restored, and a restoral fee and/or deposit may
be required to restore third-party billing agent services. Partial payments on third-party billing
agent bills may be applied first to the balance due for other services billed on your third-party
billing agent bill, including without limitation, local telephone service, according to the third-party
billing agent's billing procedures and applicable state statutes and regulations. Please contact
your third-party billing agent for details. Failure to pay all or any part of your third-party billing
agent bill may result in disconnection of Services.