User's Manual
Table Of Contents
- XiP813_COVER
- XiP813_GDE
- SAFETY
- Important Safety Instructions
- Proper Care of Your Equipment
- Important Safety Instructions
- 1. Read these instructions.
- 2. Keep these instructions.
- 3. Heed all warnings.
- 4. Follow all instructions.
- 5. Do not use this apparatus near water.
- 6. Clean only with a dry cloth.
- 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- 9. Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provi...
- 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- 11. Use only attachments/accessories specified by the manufacturer.
- 12. Unplug this apparatus during lightning storms or when unused for long periods of time.
- 13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the app...
- 14. The power plug must be readily accessible so that the appartus can be easily disconnected from the AC power.
- Important Safety Instructions (continued)
- 15. The receiver is still connected to the AC power whenever it is plugged in to a live power outlet, even if it is turned off using the remote control or front panel buttons.
- 16. No flame sources, such as lit candles, should be placed on the equipment.
- 17. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
- 18. Operate the receiver using only the type of power source indicated on the marking label. Unplug the receiver power cord by gripping the power plug, not the cord.
- 19. Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock.
- 20. Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous voltage points or short out parts. This could cause fire or electrical shock.
- 21. Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or circuits. When installing the antenna, take extreme care to avoid tocuhing such power lines or circuits, as contact with them can be fatal
- 22. Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel.
- 23. Unplug the receiver from the AC power outlet before cleaning.
- 24. Do not place the receiver in an enclosure such as a cabinet without proper ventilation.
- 25. Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before...
- 26. Do not expose the remote control batteries to excessive heat or fire.
- Important Safety Instructions (continued)
- 27. Use an outlet that contains surge protection or ground fault protection. During an electrical storm or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines betw...
- 28. Tighten all the coaxial cable connections only by hand. If you use a wrench, you may overtighten the connections and damage the equipment.
- Proper Care of Your Equipment
- Appendix
- Limited Warranty
- Residential Customer Agreement
- Agreement on Internet Usage via Your Receiver
- FCC Compliance
- Limited Warranty
- What the Warranty Covers
- What the Warranty Does Not Cover
- If You Need Assistance
- Legal Limitations
- If You Need Assistance
- 1. Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number ready. Display the System Info menu to find these nu...
- 2. A Customer Service Representative will assist you.
- 3. If the Representative determines you should return any equipment, you will be directed to call a Return Authorization representative. Before shipping any equipment, you must talk to a Return Authorization representative and must obtain a Return Au...
- 4. You will be given the appropriate address for which to return your equipment. Whether under warranty or not, you will be responsible for the cost of shipping back the defective equipment. For faster service, see the Advance Exchange Program below.
- 5. Returned equipment must be packaged properly, using either the original shipping materials or the packaging in which the replacement equipment is shipped. Include a copy of the Bill of Sale. Any items returned without a copy of the Proof of Purcha...
- 6. Write the RA number in large, clearly visible characters on the outside of the shipping box that you use to return the equipment. To avoid confusion and misunderstandings, shipments without an RA number clearly visible on the outside of the box wi...
- DISH Network’s Exchange Program
- Advance Exchange Program
- Post Receipt Exchange Program
- Accessory Warranty
- Residential Customer Agreement
- FCC Compliance
- SAFETY
Appendix
26
Smart Card(s), remote control(s), satellite antenna(s), and low noise block converter(s) with
integrated feed(s) (collectively, "Equipment").
B.
Additional Tuners and Receivers. We may choose to allow you to place additional receivers
on your account. If we allow you to do so, each additional receiver will be authorized to receive
the same Services as your initial receiver, subject to the limitations of your television equipment.
All of your receivers must be located at the same residence and continuously connected to the
same land-based telephone line and/or broadband home network. If you wish to receive
Services at two different residential locations, you must open a separate account for each
location, unless otherwise specifically authorized by Dish Network. You may not directly or
indirectly use a single account for the purpose of authorizing Services for multiple DISH Network
receivers that are not all located in the same residence and connected to the same land-based
telephone line and/or broadband home network. If we later determine that you did, we may
disconnect your Services and, in addition to all other applicable fees, you agree to pay us the
difference between the amounts actually received by us and the full retail price for the Services
authorized for each DISH Network receiver on your account.
C.
Smart Cards. Receiver(s) are equipped with a conditional access card ("Smart Card")
inserted into a slot or otherwise installed in such receiver. Not all receivers with a Smart Card
slot require a Smart Card for proper authorization. Smart Cards remain the property of DISH
Network at all times and must be returned to us upon our request. Smart Cards are not
transferable. Your Smart Card will only work in the DISH Network receiver to which it was
assigned by DISH Network. If you report to our customer service center that your Smart Card
has been lost, damaged, defective or stolen, we will replace it, unless there is evidence of
unauthorized tampering or modification, and a Smart Card Replacement Fee will apply. In
addition, in order to minimize downtime for your Equipment, DISH Network will, upon your
request, deliver a replacement Smart Card to you via overnight delivery, in which case an
Overnight Delivery Fee will apply.
D.
PVR/DVR. DISH Network's personal video recorder/digital video recorder ("PVR/DVR")
products allow you to record programming in digital format. Total available recording time varies
depending on your receiver and the nature of the programs being recorded. DISH Network does
not guarantee access to or recording of any particular programming, or that any such
programming will not be deleted from your PVR/DVR product. Most programming is the
copyrighted material of the third party that supplies it; is protected by copyright and other
applicable laws; and may not be reproduced, published, broadcast, rewritten, or redistributed
without the written permission of the third party that supplied it (except as permitted by the "fair
use" provisions of the U.S. copyright laws).
E.
Telephone/Broadband Connection. To optimize the operation of your Equipment, you must
continuously connect each DISH Network receiver on your account to the same land-based
telephone line and/or a broadband home network. Failure to connect each receiver to the same
land-based telephone line and/or a broadband home network may result in interruption or
disconnection of Services. We may charge you a TV2 Receiver Connection Fee for each dual-
tuner receiver that is not connected to the same land-based telephone line and/or a broadband
home network.
F.
Receiver Alterations. DISH Network may, through periodic downloads, alter the software,
features and/or functionality in your DISH Network receivers; provide data and content to PVR/
DVR products; store and remove data and content on the hard drives of PVR/DVR products; and
send electronic counter-measures to your DISH Network receivers. DISH Network will use
commercially reasonable efforts to schedule these downloads to minimize interference with or
interruption to your Services, but shall have no liability to you for any interruptions in Services
arising out of or related to such downloads. DISH Network may from time to time cease
supporting one or more DISH Network receiver models.
G.
Proprietary Components and Software. DISH Network receivers and Smart Cards contain
components and software that are proprietary to DISH Network and its licensors. You agree that
you will not try to reverse-engineer, decompile or disassemble, nor will you tamper with or
modify, any software or hardware contained within any receiver or Smart Card. Such actions are
strictly prohibited and may result in the termination of this Agreement, disconnection of your
Services and/or legal action.