User's Manual
Table Of Contents
- XiP813_COVER
- XiP813_GDE
- SAFETY
- Important Safety Instructions
- Proper Care of Your Equipment
- Important Safety Instructions
- 1. Read these instructions.
- 2. Keep these instructions.
- 3. Heed all warnings.
- 4. Follow all instructions.
- 5. Do not use this apparatus near water.
- 6. Clean only with a dry cloth.
- 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- 9. Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provi...
- 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- 11. Use only attachments/accessories specified by the manufacturer.
- 12. Unplug this apparatus during lightning storms or when unused for long periods of time.
- 13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the app...
- 14. The power plug must be readily accessible so that the appartus can be easily disconnected from the AC power.
- Important Safety Instructions (continued)
- 15. The receiver is still connected to the AC power whenever it is plugged in to a live power outlet, even if it is turned off using the remote control or front panel buttons.
- 16. No flame sources, such as lit candles, should be placed on the equipment.
- 17. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
- 18. Operate the receiver using only the type of power source indicated on the marking label. Unplug the receiver power cord by gripping the power plug, not the cord.
- 19. Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock.
- 20. Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous voltage points or short out parts. This could cause fire or electrical shock.
- 21. Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or circuits. When installing the antenna, take extreme care to avoid tocuhing such power lines or circuits, as contact with them can be fatal
- 22. Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel.
- 23. Unplug the receiver from the AC power outlet before cleaning.
- 24. Do not place the receiver in an enclosure such as a cabinet without proper ventilation.
- 25. Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before...
- 26. Do not expose the remote control batteries to excessive heat or fire.
- Important Safety Instructions (continued)
- 27. Use an outlet that contains surge protection or ground fault protection. During an electrical storm or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines betw...
- 28. Tighten all the coaxial cable connections only by hand. If you use a wrench, you may overtighten the connections and damage the equipment.
- Proper Care of Your Equipment
- Appendix
- Limited Warranty
- Residential Customer Agreement
- Agreement on Internet Usage via Your Receiver
- FCC Compliance
- Limited Warranty
- What the Warranty Covers
- What the Warranty Does Not Cover
- If You Need Assistance
- Legal Limitations
- If You Need Assistance
- 1. Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number ready. Display the System Info menu to find these nu...
- 2. A Customer Service Representative will assist you.
- 3. If the Representative determines you should return any equipment, you will be directed to call a Return Authorization representative. Before shipping any equipment, you must talk to a Return Authorization representative and must obtain a Return Au...
- 4. You will be given the appropriate address for which to return your equipment. Whether under warranty or not, you will be responsible for the cost of shipping back the defective equipment. For faster service, see the Advance Exchange Program below.
- 5. Returned equipment must be packaged properly, using either the original shipping materials or the packaging in which the replacement equipment is shipped. Include a copy of the Bill of Sale. Any items returned without a copy of the Proof of Purcha...
- 6. Write the RA number in large, clearly visible characters on the outside of the shipping box that you use to return the equipment. To avoid confusion and misunderstandings, shipments without an RA number clearly visible on the outside of the box wi...
- DISH Network’s Exchange Program
- Advance Exchange Program
- Post Receipt Exchange Program
- Accessory Warranty
- Residential Customer Agreement
- FCC Compliance
- SAFETY
Appendix
24
In the event billing is provided through a third-party billing agent, the above fees may differ.
E.
Restarting Your Services. If you do not pay your bill in full by its due date, or you at any time
otherwise fail, neglect or refuse to make timely payment for your Services, we may disconnect
your Services, and in such event we will be wholly relieved from any and all of our duties and
obligations under this Agreement. If your Services are disconnected for non-payment or any
other reason, DISH Network may require that you pay, and you agree to pay, before we
reconnect your Services, all past due charges, a Restart Fee, a deposit equal to a minimum of
two months' service charges (or in the case of a restart under a Pre-Pay Promotion, one month's
service charges), and all outstanding balances accrued through the date of such disconnection.
If your Services are disconnected for non-payment or any other reason, you will no longer be
eligible, even if you pay to restart your Service, to receive any remaining credits or promotional
pricing that you would have been eligible to receive had your Services not been disconnected.
Shipping and Handling Fee
$14.95 DISH Network delivers hardware
to you via regular delivery. (An
additional $10 Extended Delivery
Fee applies to Alaska, Hawaii,
Puerto Rico, or the U.S. Virgin
Islands deliveries.)
$5.95 DISH Network sends you a remote
control via regular delivery. (An
additional $10 Extended Delivery
Fee applies to Alaska, Hawaii,
Puerto Rico, or the U.S. Virgin
Islands deliveries.)
$8.95 DISH Network sends you an
accessory via regular delivery. (An
additional $7 Extended Delivery
Fee applies to Alaska, Hawaii,
Puerto Rico, or the U.S. Virgin
Islands deliveries.)
24.95 DISH Network delivers an itemto
you via overnight delivery (not
available to Alaska, Hawaii, Puerto
Rico, or the U.S. Virgin Islands.)
Smart Card Replacement Fee $50.00 We replace your Smart Card
because it was lost, damaged,
defective or stolen, as long as there
is no evidence of unauthorized
tampering or modification.
Statement Request Fee $2.00 You request a copy of a previous
billing statement.
Transaction Fee
$5.00 You change your programming
selection (but not regarding adult
programming).
$10.00 Changes to your programming
selection include adult
programming.