User's Manual
Table Of Contents
- XiP813_COVER
- XiP813_GDE
- SAFETY
- Important Safety Instructions
- Proper Care of Your Equipment
- Important Safety Instructions
- 1. Read these instructions.
- 2. Keep these instructions.
- 3. Heed all warnings.
- 4. Follow all instructions.
- 5. Do not use this apparatus near water.
- 6. Clean only with a dry cloth.
- 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- 9. Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provi...
- 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- 11. Use only attachments/accessories specified by the manufacturer.
- 12. Unplug this apparatus during lightning storms or when unused for long periods of time.
- 13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the app...
- 14. The power plug must be readily accessible so that the appartus can be easily disconnected from the AC power.
- Important Safety Instructions (continued)
- 15. The receiver is still connected to the AC power whenever it is plugged in to a live power outlet, even if it is turned off using the remote control or front panel buttons.
- 16. No flame sources, such as lit candles, should be placed on the equipment.
- 17. Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
- 18. Operate the receiver using only the type of power source indicated on the marking label. Unplug the receiver power cord by gripping the power plug, not the cord.
- 19. Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock.
- 20. Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous voltage points or short out parts. This could cause fire or electrical shock.
- 21. Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or circuits. When installing the antenna, take extreme care to avoid tocuhing such power lines or circuits, as contact with them can be fatal
- 22. Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel.
- 23. Unplug the receiver from the AC power outlet before cleaning.
- 24. Do not place the receiver in an enclosure such as a cabinet without proper ventilation.
- 25. Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before...
- 26. Do not expose the remote control batteries to excessive heat or fire.
- Important Safety Instructions (continued)
- 27. Use an outlet that contains surge protection or ground fault protection. During an electrical storm or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines betw...
- 28. Tighten all the coaxial cable connections only by hand. If you use a wrench, you may overtighten the connections and damage the equipment.
- Proper Care of Your Equipment
- Appendix
- Limited Warranty
- Residential Customer Agreement
- Agreement on Internet Usage via Your Receiver
- FCC Compliance
- Limited Warranty
- What the Warranty Covers
- What the Warranty Does Not Cover
- If You Need Assistance
- Legal Limitations
- If You Need Assistance
- 1. Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number ready. Display the System Info menu to find these nu...
- 2. A Customer Service Representative will assist you.
- 3. If the Representative determines you should return any equipment, you will be directed to call a Return Authorization representative. Before shipping any equipment, you must talk to a Return Authorization representative and must obtain a Return Au...
- 4. You will be given the appropriate address for which to return your equipment. Whether under warranty or not, you will be responsible for the cost of shipping back the defective equipment. For faster service, see the Advance Exchange Program below.
- 5. Returned equipment must be packaged properly, using either the original shipping materials or the packaging in which the replacement equipment is shipped. Include a copy of the Bill of Sale. Any items returned without a copy of the Proof of Purcha...
- 6. Write the RA number in large, clearly visible characters on the outside of the shipping box that you use to return the equipment. To avoid confusion and misunderstandings, shipments without an RA number clearly visible on the outside of the box wi...
- DISH Network’s Exchange Program
- Advance Exchange Program
- Post Receipt Exchange Program
- Accessory Warranty
- Residential Customer Agreement
- FCC Compliance
- SAFETY
Appendix
20
Pack, German Language Plus Package, or RTVI/RTVI+ Package; or any of their successor
packages. We may change such minimum programming requirements at any time.
C.
Programming Availability. Certain Services transmitted by us, including but not limited to
some subscription Services, sporting events and broadcast network Services, may be blacked
out in your area of reception. If you circumvent or attempt to circumvent any of these blackouts,
you may be subject to legal action. You must be at least 18 years of age, or the applicable age of
majority where you reside, in order to receive adult-oriented programming services.
D.
Changing Your Programming Selection. Unless otherwise specified in this Agreement or the
customer agreement(s), if any, applicable to the promotion(s) pursuant to which you are
receiving Services and/or Equipment, you may change your programming selection at any time
by notifying us. A fee may apply to such changes ("Transaction Fee"). In addition (and without
limitation), you may be charged a monthly fee ("Service Access Fee") if you fail to subscribe to
one of the following DISH Network basic programming packages: America's Top 60, America's
Top 120, America's Top 180, Great Wall TV Package, DISH Latino, DISH Latino Dos DISH
Latino Max, America's "Everything" Pak, Latino "Everything" Pak, or any of their successor
packages. Some Services are only available if you purchase and maintain a minimum level of
programming.
E.
Multi-Month Subscriptions. For multi-month subscriptions, you may downgrade your Services
only when you renew. You may not downgrade your Services during the term of a multi-month
subscription.
F.
Ordering Pay-Per-View. You may use your remote control and on-screen program guide to
order pay-per-view Services through your television if your DISH Network receiver is connected
to a land-based telephone line and/or a broadband home network. You may also order DISH
Network pay-per-view Services by calling 1-877-DISH-PPV (3474-778) and using our automated
system, or speaking with a live operator at one of our customer service centers; in either case, a
fee will apply as detailed in Section 2(D). Pre-Pay Promotion customers may only order pay-per-
view Services by calling 1-877-DISH-PPV (3473-778).
G.
Accessing the Internet Through Your Receiver. Some of our receivers can be used to access
websites and information on the Internet. Neither DISH Network nor EchoStar Technologies
L.L.C. ("EchoStar") has any control over such websites and information, and neither we nor
EchoStar make any representations, warranties or guarantees as to the availability or content of
such websites and information, including without limitation: (i) the accuracy, availability,
sequence, completeness, timeliness, copyright compliance, legality, content, validity, or quality
of any such websites or information; or (ii) whether using the software contained in such
receivers may result in accessing unintended, inappropriate or objectionable content. We and/or
EchoStar may change, limit, suspend, disable and/or remove your ability to access the Internet
using your receiver at any time without notice. We and/or EchoStar may also limit or restrict the
websites and information that you may access on the Internet using your receiver at any time
without notice.
H.
Private Home Viewing Only. DISH Network provides Services to you solely for viewing, use
and enjoyment in your private home. You agree that no Services provided to you will be viewed
in areas open to the public, commercial establishments or other residential locations. Services
may not be rebroadcast or performed, and admission may not be charged for listening to or
viewing any Services. If your Services are viewed in an area open to the public, a commercial
establishment or another residential location, we may disconnect your Services and, in addition
to all other applicable fees, you must pay us the difference between the price actually paid for
Services and the full applicable rate for such Services, regardless of whether we have the right
to distribute such Services in such other location.
I.
Changes in Services Offered. We may add, delete, rearrange and/or change any and all
programming, programming packages and other Services that we offer, as well as the prices and
fees related to such programming, programming packages and Services, at any time, including
without limitation, during any term commitment period to which you have agreed. If a change
affects you, we will notify you of such change and its effective date. In the event that we delete,
rearrange or change any programming, programming packages or other Services, we have no
obligation to replace or supplement such programming, programming packages or other
Services. You are not entitled to any refund because of a deletion, rearrangement or change of
any programming, programming packages or other Services.