User's Manual
Table Of Contents
- 922_COVER_FINAL
- Agency_gde.pdf
- SAFETY
- Important Safety Instructions
- Proper Care of Your Equipment
- Important Safety Instructions
- 1. Read these instructions.
- 2. Keep these instructions.
- 3. Heed all warnings.
- 4. Follow all instructions.
- 5. Do not use this apparatus near water.
- 6. Clean only with a dry cloth.
- 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- 9. Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider tha...
- 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- 11. Use only attachments/accessories specified by the manufacturer.
- 12. Unplug this apparatus during lightning storms or when unused for long periods of time.
- 13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, su...
- Important Safety Instructions
- Important Safety Instructions (continued)
- Proper Care of Your Equipment
- Appendix
- Limited Warranty
- Residential Customer Agreement
- Staying Legal
- FCC Compliance
- Limited Warranty
- What the Warranty Covers
- What the Warranty Does Not Cover
- If You Need Assistance
- Legal Limitations
- If You Need Assistance
- 1. Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your customer account number,...
- 2. A Customer Service Representative will assist you.
- 3. If the Representative determines you should return any equipment, you will be directed to call a Return Authorization represe...
- 4. You will be given the appropriate address for which to return your equipment. Whether under warranty or not, you will be responsible for the cost of shipping back the defective equipment. For faster service, see the Advance Exchange Program below.
- 5. Returned equipment must be packaged properly, using either the original shipping materials or the packaging in which the repl...
- 6. Write the RA number in large, clearly visible characters on the outside of the shipping box that you use to return the equipm...
- DISH Network’s Exchange Program
- Advance Exchange Program
- Post Receipt Exchange Program
- Accessory Warranty
- Residential Customer Agreement
- Staying Legal
- FCC Compliance
- FCC Digital Television Transition Notice
- SAFETY
Staying Legal
19
F. Third-Party Billing Agents. We may enter into relationships with third parties to provide billing
and other services on our behalf, in which case the terms and conditions of this Agreement shall
apply to such third parties as applicable under the circumstances. Additional terms and
conditions imposed by our third-party billing agents, including without limitation, local telephone
companies, may apply. For example (and without limitation), late fees imposed by our third-party
billing agents may be administered according to our third-party billing agent's billing procedures
and applicable state tariffs and regulations; our third-party billing agents may require you to pay
all past due charges for Services, a restart Fee, and/or a prepayment before we reconnect your
Services; other services provided by our third-party billing agents, including without limitation,
local telephone service, may need to be restored before DISH Network Services can be
restored, and a restoral fee and deposit may be required to restore third-party billing agent
services. Partial payments on third-party billing agent bills may be applied to the balance due for
other services billed on your third-party billing agent bill, including without limitation, local
telephone service, according to the third-party billing agent's billing procedures and applicable
state statutes and regulations. Contact your third-party billing agent for details. Failure to pay all
or any part of your third-party billing agent bill may result in disconnection of Services.
G. Remedies Cumulative. It is agreed that the rights and remedies provided under the terms and
conditions of this Agreement to DISH Network in case of default or breach by you of this
Agreement are cumulative and without prejudice to any other rights and remedies that DISH
Network may have by reason of such default or breach by you at law, in equity, under contract or
otherwise (all of which are expressly reserved).
H. Other. No salesperson, installer, customer service representative, authorized retailer, or other
similarly situated individual is authorized to change the terms and conditions of this Agreement.
DISH Network may, however, change the terms and conditions of this Agreement at any time
and from time to time in its sole discretion and will notify you if that occurs. The terms and
conditions of this Agreement that either are expressly stated to survive or by their nature would
logically be expected to survive its expiration or termination shall continue thereafter until fully
performed. This Agreement is in addition to any other written agreement(s), if any, between you
and DISH Network, including without limitation any installation agreement or customer
agreement(s), if any, applicable to the promotion(s) pursuant to which you are receiving Services
and/or Equipment, and except as provided to the contrary herein all such written agreements
shall remain in full force and effect. Except as expressly set forth in this Agreement to the
contrary, any and all prior DISH Network Residential Customer Agreements are hereby replaced
and superseded in their entirety by this Agreement, and such prior DISH Network Residential
Customer Agreements shall be of no further force or effect whatsoever. In the event of any
conflict or inconsistency between the terms and conditions of this Agreement and any customer
agreement(s) applicable to the promotion(s) pursuant to which you are receiving Services and/or
Equipment, the terms and conditions of such customer agreement(s) shall be controlling. In the
event of any ambiguity between the terms and conditions of this Agreement and any customer
agreement(s) applicable to the promotion(s) pursuant to which you are receiving Services and/or
Equipment, DISH Network shall have the sole and exclusive authority to interpret and/or make a
final determination in its sole discretion concerning any issue arising from such ambiguity.
STAYING LEGAL
Title 47, Section 605(e)4, United States Code (U.S.C.) makes it a federal crime to modify this
receiver to enable it to receive encrypted (scrambled) television programming without payment
of required subscriptions. Conviction can result in a fine of up to $500,000 and imprisonment for
five years, or both. Any owner of this receiver who procures or willfully causes its modification is
an accessory to that offense and may be punishable in the same manner. Investigative authority
for violations lies with the Federal Bureau of Investigation (FBI).