User's Manual
Table Of Contents
- 922_COVER_FINAL
- Agency_gde.pdf
- SAFETY
- Important Safety Instructions
- Proper Care of Your Equipment
- Important Safety Instructions
- 1. Read these instructions.
- 2. Keep these instructions.
- 3. Heed all warnings.
- 4. Follow all instructions.
- 5. Do not use this apparatus near water.
- 6. Clean only with a dry cloth.
- 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- 9. Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider tha...
- 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- 11. Use only attachments/accessories specified by the manufacturer.
- 12. Unplug this apparatus during lightning storms or when unused for long periods of time.
- 13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, su...
- Important Safety Instructions
- Important Safety Instructions (continued)
- Proper Care of Your Equipment
- Appendix
- Limited Warranty
- Residential Customer Agreement
- Staying Legal
- FCC Compliance
- Limited Warranty
- What the Warranty Covers
- What the Warranty Does Not Cover
- If You Need Assistance
- Legal Limitations
- If You Need Assistance
- 1. Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your customer account number,...
- 2. A Customer Service Representative will assist you.
- 3. If the Representative determines you should return any equipment, you will be directed to call a Return Authorization represe...
- 4. You will be given the appropriate address for which to return your equipment. Whether under warranty or not, you will be responsible for the cost of shipping back the defective equipment. For faster service, see the Advance Exchange Program below.
- 5. Returned equipment must be packaged properly, using either the original shipping materials or the packaging in which the repl...
- 6. Write the RA number in large, clearly visible characters on the outside of the shipping box that you use to return the equipm...
- DISH Network’s Exchange Program
- Advance Exchange Program
- Post Receipt Exchange Program
- Accessory Warranty
- Residential Customer Agreement
- Staying Legal
- FCC Compliance
- FCC Digital Television Transition Notice
- SAFETY
Appendix
16
each receiver to your same land-based telephone line may result in interruption or disconnection
of Services.
G. If your Equipment is stolen or otherwise removed from your premises without your
authorization, you must notify our Customer Service Center by telephone or in writing
immediately, but in any event not more than three (3) business days after such removal to avoid
liability for payment for unauthorized use of your Equipment. You will not be liable for
unauthorized use that occurs after we have received your notification.
H. You are licensed to use the software provided in your DISH Network receiver(s), as updated
by DISH Network from time to time, solely in executable code form, solely in conjunction with
lawful operation of the DISH Network receiver(s) that you purchased or leased, and solely for the
purposes permitted under this Agreement. You may not copy, modify or transfer any software
provided in your DISH Network receiver(s), or any copy thereof, in whole or in part. You may not
reverse engineer, disassemble, decompile or translate such software, or otherwise attempt to
derive its source code, except to the extent allowed under any applicable laws. Any attempt to
transfer any of the rights, duties or obligations of this license agreement is null and void. You
may not rent, lease, load, resell for profit or distribute any software provided in your DISH
Network receiver(s), or any part thereof. Such software is licensed, not sold, to you for use only
under the terms and conditions of this license agreement, and DISH Network and its suppliers
reserve all rights not expressly granted to you. Except as stated above, this license agreement
does not grant to you any intellectual property rights in the software provided in your DISH
Network receiver(s). If you breach any term or condition of this license agreement, this license
agreement will automatically terminate.
5. LEASED EQUIPMENT
A. DISH Network may, from time to time, lease certain Equipment to subscribers. If you elect to
lease Equipment from DISH Network, the terms and conditions of the customer agreement(s)
applicable to the lease promotion(s) pursuant to which you are leasing such Equipment shall
apply, which are in addition to (and without limitation of) the terms and conditions of this
Agreement. Unless otherwise specified in such customer agreement(s): (i) such Equipment,
except for the satellite antenna, shall at all times remain the sole and exclusive property of DISH
Network and we will have the right, in our sole discretion, to provide or replace leased
Equipment with new or reconditioned Equipment and to remove, or require the return of, such
Equipment upon cancellation or disconnection of your Services for any reason and (ii) we will
charge you a monthly equipment rental fee (an "Equipment Rental Fee") for each leased
receiver activated on your account. No leased Equipment provided to you by DISH Network
shall be deemed fixtures or part of your realty. Our ownership of such Equipment may be
displayed by notice contained on it. You shall have no right to pledge, sell, mortgage, otherwise
encumber, give away, remove, relocate, alter or tamper with such Equipment (or any notice of
our ownership thereon) at any time. Any reinstallation, return, or change in the location of such
Equipment shall be performed by us at our service rates in effect at the time of such service. You
shall not attach any electrical or other devices to, or otherwise alter, any such Equipment without
our prior written consent. We reserve the right to make such filings as may be determined to be
necessary by us in our sole discretion to evidence our ownership rights in such Equipment, and
you agree to execute any and all documents as may be so determined to be necessary for us to
make such filings. You are responsible for preventing the loss or destruction of leased
Equipment and we recommend that such Equipment be covered by your homeowners, renters
or other insurance policy.
B. Upon termination of your Services, you must notify our Customer Service Center or call the
telephone number set forth in the customer agreement(s) applicable to the lease promotion(s)
pursuant to which you are leasing the applicable Equipment to schedule the return of your
leased Equipment. If such Equipment is not returned undamaged and in working order, normal
wear and tear excepted, certain charges will apply as described in the customer agreement(s)
applicable to the lease promotion(s) pursuant to which you are leasing such Equipment. You are
responsible for, and agree to pay, any costs of repair, replacement or other costs if you do not
return such Equipment undamaged and in working order, normal wear and tear excepted.