User's Manual

Table Of Contents
Appendix
14
corrections. Failure to timely notify us of a dispute shall constitute your acceptance of the
corresponding bill. Undisputed portions of a billing statement must be paid before the next billing
statement is issued or you agree to pay an administrative fee for late payment. All payments for
Services must be made directly by you to us. For example, DISH Network shall have no
obligation to provide Services for which payment is made by you to a third party or payment is
made by a third party on your behalf.
E. In addition to (and without limitation of) any amounts due for your Services and any other
amounts due pursuant to any customer agreement(s) pursuant to which you are receiving
Services and/or Equipment, you agree to pay the fees referenced below ("Fees") if and when
applicable. DISH Network reserves the right to change these Fees, increase these Fees or add
additional Fees at any time and from time to time, in our sole discretion upon notice to you.
In the event billing is provided through a third-party billing agent, the above fees may differ.
F. Different or other payment and billing terms and conditions may apply when billing is provided
through a third-party billing agent, including without limitation, a local telephone company. See
Section 9.F below.
3. CANCELLATION OF SERVICE
A. Your Services will continue until cancelled or disconnected as provided herein. Unless
previously disconnected, your subscription will be automatically renewed unless and until you
contact us to cancel it as provided in the next paragraph.
B. You have the right to cancel your Services for any reason and at any time by notifying us via
telephone, via e-mail or in writing, at the phone number, e-mail address or mailing address set
forth in the first paragraph of this Agreement. Please be aware that certain promotions have an
optional or mandatory term agreement period and if you cancel your Services prior to the
expiration of that optional or mandatory term agreement period, certain early termination or
cancellation fees may apply.
C. In addition to all other rights that DISH Network may have to disconnect your Services, DISH
Network has the right to disconnect your Services at any time without providing notice to you if:
(i) you fail to pay any bill in full when it is due; (ii) we receive confirmation that you have received
Services, or any part of the Services, without paying for them; (iii) you otherwise violate the
terms and conditions of this Agreement or any customer agreement(s) applicable to the
promotion(s) pursuant to which you are receiving Services and/or Equipment; (iv) you transfer,
encumber or relocate any leased Equipment (unless you relocate such equipment as part of a
residential move into an area within which you can permissibly continue to receive such
Services); (v) you assign or attempt to assign any of your rights, duties or obligations under the
terms and conditions of this Agreement or any customer agreement(s) applicable to the
promotion(s) pursuant to which you are receiving Services and/or Equipment; (vi) you are
receiving Services through a third-party billing agent and become ineligible to receive applicable
services provided by such third-party billing agent; or (vii) any act of bankruptcy on your part or
the commencement of bankruptcy proceedings against you.
D. If your Services are canceled or disconnected for any reason, you are still responsible for the
payment of all outstanding balances accrued, including without limitation any applicable Fees.
Additional Outlet Programming Access Fee
(monthly, per ea. tuner after first): $4.99
DISH Network DVR Service Fee (monthly, per
Digital Video Recording receiver): $4.98
Equipment Rental Fee (monthly, per leased
receiver)$5.00
Late Payment Fee:$5.00
Live Operator Payment Fee:$5.00
Offset Fee:$2.00
Overnight Delivery Fee:$18.00
Pay-Per-View Automated Fee:$1.00
Pay-Per-View Live Operator Fee:$5.00
Restart Fee:$25.00
Returned Payment Fee:$10.00
Service Access Fee (monthly):$5.00
Smart Card Replacement Fee:$50.00
Transaction Fee:$5.00