User's Manual
Table Of Contents
- 922_COVER_FINAL
- Agency_gde.pdf
- SAFETY
- Important Safety Instructions
- Proper Care of Your Equipment
- Important Safety Instructions
- 1. Read these instructions.
- 2. Keep these instructions.
- 3. Heed all warnings.
- 4. Follow all instructions.
- 5. Do not use this apparatus near water.
- 6. Clean only with a dry cloth.
- 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- 8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- 9. Do not defeat the safety purpose of the polarized or grounding- type plug. A polarized plug has two blades with one wider tha...
- 10. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- 11. Use only attachments/accessories specified by the manufacturer.
- 12. Unplug this apparatus during lightning storms or when unused for long periods of time.
- 13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, su...
- Important Safety Instructions
- Important Safety Instructions (continued)
- Proper Care of Your Equipment
- Appendix
- Limited Warranty
- Residential Customer Agreement
- Staying Legal
- FCC Compliance
- Limited Warranty
- What the Warranty Covers
- What the Warranty Does Not Cover
- If You Need Assistance
- Legal Limitations
- If You Need Assistance
- 1. Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your customer account number,...
- 2. A Customer Service Representative will assist you.
- 3. If the Representative determines you should return any equipment, you will be directed to call a Return Authorization represe...
- 4. You will be given the appropriate address for which to return your equipment. Whether under warranty or not, you will be responsible for the cost of shipping back the defective equipment. For faster service, see the Advance Exchange Program below.
- 5. Returned equipment must be packaged properly, using either the original shipping materials or the packaging in which the repl...
- 6. Write the RA number in large, clearly visible characters on the outside of the shipping box that you use to return the equipm...
- DISH Network’s Exchange Program
- Advance Exchange Program
- Post Receipt Exchange Program
- Accessory Warranty
- Residential Customer Agreement
- Staying Legal
- FCC Compliance
- FCC Digital Television Transition Notice
- SAFETY
Appendix
12
C. Programming Availability. Certain Services transmitted by us, including but not limited to
some subscription Services, sporting events and broadcast network Services, may be blacked
out in your area of reception. If you circumvent or attempt to circumvent any of these blackouts,
you may be subject to legal action. You must be at least 18 years of age, or the applicable age of
majority where you reside, in order to receive adult-oriented programming services.
D. Ordering Pay-Per-View. You may order DISH Network special events and pay-per-view
Services by using your on-screen Program Guide and remote control unit to select the movies
and other events we offer. To receive the full functionality of DISH Network pay-per-view
Services, your DISH Network receiver must be connected to a land-based telephone line. You
may also order DISH Network special events and pay-per-view Services by calling the following
toll free number: 1-877-DISH-PPV (3474-778) and using our automated system or speaking with
a live operator at one of our Customer Service Centers. A fee will apply for using our automated
system ("Pay-Per-View Automated Fee") or calling one of our Customer Service Centers ("Pay-
Per-View Live Operator Fee").
E. Private Home Viewing Only. DISH Network provides Services to you solely for your private
home viewing, use and enjoyment. You agree that no Services provided to you will be viewed in
areas open to the public or in commercial establishments. Services may not be rebroadcast, nor
performed, nor may admission be charged for listening to or viewing any Services. If we later
determine that you utilized your Equipment (or sold, leased or otherwise gave possession of
such equipment to a third party who you knew or reasonably should have known intended to use
it) to permit the viewing of Services in a commercial establishment or any other area open to the
public, we may disconnect your Services and in addition to all other applicable fees, you agree to
pay us the difference between the price actually paid for Services and the full commercial rate
for such Services, regardless of whether we have or had the rights to distribute such Services in
a commercial establishment.
F. Additional Tuners and Receivers. We may allow you to place additional receivers on your
account in our sole discretion. Each additional receiver will be authorized to receive the same
Services as your initial receiver. This option is only available if your initial DISH Network receiver
and all additional receiver(s) are located at the same residence and are continuously connected
to your same land-based telephone line. Unless otherwise specified in the customer
agreement(s), if any, applicable to the promotion(s) pursuant to which you are receiving Services
and/or Equipment, DISH Network will charge you a monthly additional outlet programming
access fee ("Additional Outlet Programming Access Fee") for each tuner activated on your
account beyond the first. If you desire to receive Services at two different residential locations,
you must open a separate account for each location. You agree that you will not directly or
indirectly use a single account for the purpose of authorizing Services for multiple DISH Network
receivers that are not all located in the same residence and connected to your same land-based
telephone line. If we later determine that you did, we may disconnect your Services and, in
addition to all other applicable fees, you agree to pay us the difference between the amounts
actually received by us and the full retail price for the Services authorized for each DISH
Network receiver on your account.
G. Changes in Services Offered. We reserve the right to add, delete, rearrange and/or change
any and all programming, programming packages and other Services that we offer, and our
prices and fees related to such programming, programming packages and Services at any time,
including without limitation during any term agreement period to which you have agreed under
the terms and conditions of any other agreement with DISH Network. If a change affects you,
we will provide you notice of such change and its effective date. In the event that we delete,
rearrange or change any programming, programming packages or other Services, you
understand and agree that we have no obligation to replace or supplement any programming,
programming packages or other Services previously offered that have been deleted, rearranged
or otherwise changed. You further understand and agree that you will not be entitled to any
refund because of a deletion, rearrangement or change in the contents of any programming,
programming packages, or other Services previously offered.