User Instructions

4. Whether or not your product is covered by this warranty, you will be responsible for the
cost of shipping the product to the Sling Media Returns Center.
Advance Replacement Option:
1. When you call for warranty service, the Sling Media technical support team may also give
you the option of providing your valid credit card number to receive an advance replacement
of your Slingbox hardware product.
2. If Sling Media offers this option and you choose to take advantage of it, a credit card
authorization will be required for the cost of a replacement unit for your Slingbox hardware
product. The Sling Media representative will inform you of the amount at the time you
request this option.
3. A replacement product, which may be from refurbished stock, will be sent to you at Sling
Media's expense. A prepaid return shipping label will be included with the replacement
product. You must use the prepaid return shipping label to return your product to Sling Media.
4. The hold on your credit card will be released when Sling Media receives the returned
product.
5. If the product you are to return is not received by the Sling Media Returns Center within
thirty (30) days after the replacement is shipped to you, your credit card will be charged for
the cost of the replacement product.
6. Sling Media may at any time choose not to offer or to change this Advance Replacement
option.
What Does This Warranty Not Cover? You may only exercise this warranty from the country
in which you purchased or leased your Slingbox hardware product. Sling Media will not send
repaired or replacement products to addresses outside the country in which you purchased
your Slingbox hardware product. If your Slingbox hardware product is not covered by this
warranty, Sling Media may offer to provide out-of-warranty service to you at Sling Media's
then-current rates, which includes the cost to ship a refurbished unit to you that has the same
or similar features. This warranty does not cover the following:
 installation or setup of your Slingbox. If you are eligible for technical support under
Sling Media's technical support policies, Sling Media can help answer your questions
about the setup and installation of your Slingbox.
 cosmetic damage, damage due to lightning, electrical or telephone line surges, battery
leakage, fire, flood, or other acts of Nature, accident, misuse, abuse, repair or
alteration other than by Sling Media or an authorized service provider of Sling Media,
use of accessories not recommended by Sling Media, negligence, commercial or
institutional use, or improper or neglected maintenance.
 This warranty does not cover equipment sold AS IS or WITH ALL FAULTS,
shipping and handling, removal or reinstallation, nor shipping damage if the
equipment was not packed and shipped in the manner prescribed.
TO THE EXTENT PERMITTED BY LAW, REPAIR OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY. SLING MEDIA SHALL
NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES