Warranty
ECHO INCORPORATED LIMITED WARRANTY STATEMENT FOR 
ECHO AND SHINDAIWA PRODUCTS SOLD IN USA AND CANADA BEGINNING 01/01/2010
ECHO INCORPORATED'S RESPONSIBILITY
ECHO Incorporated’s (ECHO, Inc.) Limited Warranty, provides to the original purchaser that this ECHO or Shindaiwa product is free from defects 
in material and workmanship. Under normal use and maintenance from date of purchase, ECHO Inc. agrees to repair or replace at ECHO Inc.'s 
discretion, any defective product free of charge at any authorized ECHO or Shindaiwa servicing dealer (as applicable) within listed below application 
time periods, limitations and exclusions. THIS LIMITED WARRANTY IS ONLY APPLICABLE TO ECHO AND SHINDAIWA PRODUCTS SOLD 
BY AUTHORIZED DEALERS. IT IS EXTENDED TO THE ORIGINAL PURCHASER ONLY, AND IS NOT TRANSFERABLE TO SUBSEQUENT 
OWNERS EXCEPT FOR EMISSION RELATED PARTS. Repair parts and accessories replaced under this warranty are warranted only for the 
balance of the original unit or accessory warranty period. Any damage caused by improper installation or improper maintenance is not covered 
by this warranty. All parts or products replaced under warranty become the property of ECHO, Inc. This warranty is separate from and does 
not exclude or change the Emission control warranty statement that is supplied separately with your new product. Please consult the Emission 
Control Warranty Statement for details regarding emission related parts. For a list of Authorized ECHO Dealers refer to www.echo-usa.com or 
call 1-800-432-ECHO. For a list of Authorized Shindaiwa Dealers refer to www.shindaiwa-usa.com or call 1-877-986-7783.
OWNER’S RESPONSIBILITY
To ensure trouble free warranty coverage it is important that you register your ECHO or Shindaiwa equipment on-line at www.echo-usa.com 
or www.shindaiwa-usa.com,
The owner shall demonstrate reasonable care and use, and follow preventative maintenance, storage, fuel and oil usage as prescribed in the 
servicing dealer for warranty repairs (within the applicable warranty period), and arrange for pick-up or return of your unit after the repairs have 
been made. For your nearest authorized ECHO servicing dealer, call ECHO’s Dealer Referral Center, at 1-800-432-ECHO or you can locate 
an ECHO servicing dealer at www.echo-usa.com. For your nearest authorized Shindaiwa servicing dealer, call Shindaiwa's Dealer Referral 
Center, at 1-877-986-7783 or you can locate a Shindaiwa servicing dealer at www.shindaiwa-usa.com. Should you require assistance or have 
questions concerning this Warranty Statement, you can contact our Consumer Product Support Department at 1-800-673-1558. Contact us 
through the web at www.echo-usa.com, www.shindaiwa-usa.com, or Email us at support@echo-usa.com.
PRODUCT WARRANTY PERIOD
HOMEOWNER APPLICATION  
•  5 YEAR WARRANTY - All units for homeowner, or non-income producing use will be covered by this limited warranty for ve (5) years from 
date of purchase. 
EXCEPTIONS: 
•  All Cut-off saws for homeowner use will be covered by this limited warranty for one (1) year from the date of purchase.
 
are warranted for the life* of the product on parts only.
•  Cutting attachments such as, but not limited to, bars, chains, sprockets, blades, tines, belts, PowerBroom
tm
 and nylon trimmer heads 
for homeowner or non-income producing use will be covered for failures due to defects in material or workmanship for a period of 60 
days from original product purchase date. Any misuse from contact with concrete, rocks, or other structures is not covered by this 
warranty.
•  Rapid Loader String Head carries a lifetime warranty on the line locking system, parts only; no labor. Refer to your operator’s manual 
for string head installation and maintenance instructions.
•   All SB-Series, Multipurpose Tool attachments, and PRO ATTACHMENT SERIES Split Shaft attachments carry the same warranty 
•   All hand tools are covered by a limited lifetime warranty. Warranty is handled through Echo's Consumer Support Department. For 
due to misuse, mis-strike, abuse, or neglect is not covered by warranty. If you feel the handle broke prematurely due to a defect, 
please contact ECHO consumer support. 
•  All handheld sprayers of 50 ounces or less are covered by a 90-day warranty for homeowner applications. 
COMMERCIAL APPLICATION 
•  1 YEAR WARRANTY - All Chain Saws and Cut-Off Saws for commercial, institutional, agricultural, industrial, or income producing use will 
be covered by this limited warranty for one (1) year from the date of purchase.
•  2 YEAR WARRANTY - All other units for commercial, institutional, agricultural, industrial, or income producing use will be covered by this 
limited warranty for two (2) years from the date of purchase. 
EXCEPTIONS: 
 
are warranted for the life* of the product on parts only. 
•  Cutting attachments such as, but not limited to, bars, chains, sprockets, blades, tines, belts, PowerBroom
tm
 and nylon trimmer heads 
for commercial, institutional, agricultural, industrial, rental, or income producing will be covered for failures due to defects in material 
or workmanship for a period of 30 days from original product purchase date. Any misuse from contact with concrete, rocks, or other 
structures is not covered by this warranty.
•  Rapid Loader String Head carries a lifetime warranty on the line locking system, parts only; no labor. Refer to your operator’s manual 
for string head installation and maintenance instructions.
•   All SB-Series, Multipurpose Tool attachments, and PRO ATTACHMENT SERIES Split Shaft attachments carry the same warranty 
•   All hand tools are covered by a limited lifetime warranty. Warranty is handled through Echo's Consumer Support Department. For 
due to misuse, mis-strike, abuse, or neglect is not covered by warranty. If you feel the handle broke prematurely due to a defect, 
please contact ECHO consumer support.








