Owner`s manual

50
Problem:
Gina24 doesn’t seem to recognize the synchronization clock to
which it is connected.
Solution
: Although it may seem obvious, the first thing to check is that
there is a physical connection between the device generating the clock and
Gina24’s rack mount interface. Just because multiple devices are connected
to the same computer doesn’t mean they are synchronized. Next, be sure
that you have selected the desired input clock source in the Gina24
Echo
Console
.
Problem:
Recordings made using the S/PDIF port contain occasional pops
or skips.
Solution
: When recording with the S/PDIF port, you must manually select
the S/PDIF clock as the input clock. This can be done using the Gina24
Echo Console
.
Problem:
On Windows startup you hear a high pitched squealing sound or
your S/PDIF or ADAT signal has gone crazy.
Solution
: Reset the sample rate of Gina24. Windows always sets the
sample rate to 11kHz at startup. Because neither S/PDIF nor ADAT support
this rate, you will have problems syncing until you reset Gina24’s sample
rate to one within spec (like 44.1 or 48kHZ). You can do this by playing a
wave file of the appropriate sample rate through Gina24s outputs. Then you
will be able to sync properly.
Problem:
I installed my older Echo card (Layla, Gina, Darla, Darla24) and
it messed up my Gina24 installation.
Solution
: The old drivers (5-02 or earlier) for those cards will mess up a
Gina24 install. Just uninstall Gina24, then install the older card and
reinstall Gina24. You will be fine if you always install the older card first,
then the newer one. We have fixed this problem with driver versions 5-04
and later.