Owner`s manual

Customer service – all products

Contacting Customer Service

If you experience any trouble with your Echo hardware please go to the

support area of our website at www.echoaudio.com

and check out the

tutorials & troubleshooting FAQ’s we have there. If you can’t find a

solution to your problem there, please fill out the provided technical support

email form. This form will be sent to our technical support staff and they

will respond to you quickly. Please fill out the form completely. The best

way to get the help that you need is by giving us plenty of detailed

information about your computer system, your audio software and the

problem you are having.

We do ask you to please read through this manual and the support area of

our website before contacting us. You may also find an answer to your

problem using the Appendices in the Mia owner’s manual.

Thank you for buying an Echo product!

Contacting Steinberg Customer Service

Note: All Cubasis VST support issues are handled solely by

Steinberg. Please do not call Echo Audio for technical support

regarding Cubasis VST.

You can reach Steinberg by selecting “Steinberg on the Web” from the pull

down Help menu within Cubasis VST. This will automatically launch your

Web browser, and take you to the Steinberg website. Simply click on the

“Support” link, and then “Contact.”