Owner's manual

viii Preface
Using Technical Support
If you have technical questions that are not answered by this document, the SmartServer and EES 2.0
online help, or the SmartServer and EES 2.0 ReadMe documents, you can contact technical support.
Free e-mail support is available or you can purchase phone support from Echelon or an Echelon
support partner. See
www.echelon.com/support for more information on Echelon support and training
services.
You can also view free online training or enroll in training classes at Echelon or an Echelon training
center to learn more about developing devices. You can find additional information about device
development training at
www.echelon.com/training.
You can obtain technical support via phone, fax, or e-mail from your closest Echelon support center.
The contact information is as follows (check
www.echelon.com/support for updates to this
information):
Region Languages Supported Contact Information
The Americas English
Japanese
Echelon Corporation
Attn. Customer Support
550 Meridian Avenue
San Jose, CA 95126
Phone (toll-free):
1.800-258-4LON (258-4566)
Phone: [phone]
Fax: [phone]
[e-mail]
Europe English
German
French
Italian
Echelon Europe Ltd.
Suite 12
Building 6
Croxley Green Business Park
Hatters Lane
Watford
Hertfordshire WD18 8YH
United Kingdom
Phone: [phone]
Fax: [phone]
[e-mail]
Japan Japanese Echelon Japan
Holland Hills Mori Tower, 18F
5-11.2 Toranomon, Minato-ku
Tokyo 105-0001
Japan
Phone: [phone]
Fax: [phone]
[e-mail]
China Chinese
English
Echelon Greater China
Rm. 1007-1008, IBM Tower
Pacific Century Place
2A Gong Ti Bei Lu
Chaoyang District
Beijing 100027, China
Phone: [phone]
Fax: [phone]
[e-mail]