User`s guide
i.LON SmartServer 2.0 Programming Tools User’s Guide xiii
For More Information and Technical Support
The i.LON SmartServer 2.0 Programming Tools ReadMe document provides descriptions of
known problems, if any, and their workarounds. To view the i.LON SmartServer 2.0 Programming
Tools ReadMe document, click Start, point to Programs, point to Echelon i.LON SmartServer 2.0
Programming Tools, and then select i.LON SmartServer 2.0 Programming Tools - ReadMe. You
can also find additional information about the SmartServer at the i.LON Web page at
www.echelon.com/ilon.
If you have technical questions that are not answered by this document, the SmartServer 2.0 online
help, or the i.LON SmartServer 2.0 Programming Tools ReadMe document, you can contact
technical support. Free e-mail support is available or you can purchase phone support from Echelon or
an Echelon support partner. See
www.echelon.com/support for more information on Echelon support
and training services.
You can also view free online training or enroll in training classes at Echelon or an Echelon training
center to learn more about developing devices. You can find additional information about device
development training at
www.echelon.com/training.
You can obtain technical support via phone, fax, or e-mail from your closest Echelon support center.
The contact information is as follows (check
www.echelon.com/support for updates to this
information):
Region Languages Supported Contact Information
The Americas
English
Japanese
Echelon Corporation
Attn. Customer Support
550 Meridian Avenue
San Jose, CA 95126
Phone (toll-free): 1.800-258-
4LON (258-4566)
Phone: +1.408-938-5200
Fax: +1.408-790-3801
lonsupport@echelon.com
Europe
English
German
French
Italian
Echelon Europe Ltd.
Suite 12
Building 6
Croxley Green Business Park
Hatters Lane
Watford
Hertfordshire WD18 8YH
United Kingdom
Phone: +44 (0)1923 430200
Fax: +44 (0)1923 430300
lonsupport@echelon.co.uk
Japan
Japanese Echelon Japan
Holland Hills Mori Tower, 18F
5-11.2 Toranomon, Minato-ku
Tokyo 105-0001
Japan
Phone: +81.3-5733-3320
Fax: +81.3-5733-3321
lonsupport@echelon.co.jp