User's Manual

88 Glossary
Utility Enterprise
Applications
The hardware and software infrastructure present at a utility that
performs customer and distribution network functions, such as billing,
customer care, and so on. The NES system integrates with the existing
utility enterprise system to provide automatic communication with
metering devices.
Utility Information
Architecture
The Utility Information Architecture serves as the integration point
between NES System Software and the Utility Enterprise Applications.
This may consist of a vendor-supplied utility software framework or a
utility-written architecture.
Work Order Tool A software application for a hand-held computer used by an installer to
collect information during the physical installation of meters or Data
Concentrators. Essentially, this information is a record of where each
device (identified by serial number) was installed (identified by customer
location or transformer ID). This information is later transferred to the
NES system software via a Utility Enterprise Application to enable it to
complete the configuration process of system devices.