Installation Guide
Table Of Contents
- Welcome
- Audience
- Related Documentation
- FCC Notice
- RF Statements
- EMC and Safety Statements
- 1. Introduction
- 2. Installing Components and Troubleshooting
- 3. Pole Mount Installation
- 4. Pad Mount Installation
- Introduction
- Required Tools
- Installation Location
- Preparing the Transformer Pad
- Preparing for Installation
- Performing the Installation
- Extend Pad Mounting Bracket
- Attach Pad Mounting Bracket to Lifting Nut
- Attach Conduit Housing to Pad Mounting Bracket
- Insert Conduit Thread into Conduit Housing
- Attach ECN to Pad Mounting Bracket
- Secure ECN to Pad Mounting Bracket
- Connect the ECN to Power and the Network
- Close and Lock the Conduit Housing
- Complete the Installation
- Verifying Successful Installation
- 5. Field Replacement for an ECN 7000 Series Device
- A. ECN 7000 Series Specifications
- B. Safety and High-Voltage Warnings
- C. ESD and Battery Warnings
ECN 7000 Series Hardware Guide 25
Troubleshooting
The ECN is designed to perform without malfunctioning for a period of at least
10 years in harsh environmental conditions. In addition, the ECN outer
enclosure is designed to provide IP66 protection, as defined by International
Electrotechnical Commission (IEC) standard 60529. All Echelon supplied
connectors are IP67 rated, and each connector has a cap designed to maintain its
long-term reliability.
The main symptom of a problem with an ECN unit would be a communications
problem on one or more of the communications channels. You perform different
troubleshooting tasks, depending on whether the unit is already field installed or
is not yet deployed.
For field-installed units, you can perform the following tasks to troubleshoot
communications problems:
• Verify that the cables are correctly plugged into their connectors on the
ECN bottom panel. Check that the lock nut for each connector is secure.
As necessary, ensure that no pins on any of the connectors are bent or
damaged.
• Attempt to communicate with the ECN unit with the COS system
software. If possible, reboot the unit.
• If you cannot connect to the ECN unit from the COS system software,
remove power from the unit, wait at least two minutes, and reconnect
power. Verify that the unit is operational, as described in Verifying
Successful Installation on page 33.
• If you still cannot establish communications, replace the unit, as
described in Chapter 5, Field Replacement for an ECN 7000 Series Device,
on page 49. Return the failed unit to your deployment station, or contact
Echelon Support for service.
For units not yet deployed, you can perform the following tasks to troubleshoot
communications problems:
• Perform the same set of tasks described above for field-installed ECN
units.
• Ensure that power is not connected to the unit. Remove the ECN cover,
as described in Removing the Cover on page 20. Look for any obvious
problems. Ensure that each antenna (if any) is seated correctly, and that
any connector cables for the antennas are secure.
• Remove the card cage, as described in Removing the Card Cage on page
20. Look for any obvious problems. Ensure that each card, both system
and expansion, is seated correctly. Ensure that any connector cables are
secure.
• Connect power to the ECN unit, and attempt to reestablish
communications. Be sure to follow proper safety protocols when
supplying power with the cover removed.
• If you still cannot establish communications, contact Echelon Support for
service.