Application Guide

ManualsBrandsEccotemp ManualsPlumbing Product2.65 GPM Liquid Propane Gas Tankless Water Heater

Water is flowing, but there is no hot water coming out:

1. Ensure that you have the incoming water supply and the outgoing water supply hooked

up properly. Your water supply should be attached to your incoming connection

(located on the far right) and the shower head should be attached to the outgoing water

(located as the center connection).

2. Ensure that you have adequate water pressure of at least 20 PSI, sustained.

3. Ensure that you have adequate gas in your propane bottle and that the LP regulator is

threaded all of the way on to the portable tankless water heater.

4. Fresh batteries are required for ignition spark. Make sure batteries are aligned in the

proper polarity (+/-)

If you are still having troubles or are on a modified water system, please visit our helpdesk

located at www.eccotemp.com for additional troubleshooting steps.

The water does not get hot enough:

1. You are operating the portable tankless water heater above 3,900 feet / 1,000 meters.

We only recommend using it below elevations of 3,900 feet / 1,000 meters.

2. Look in to the viewer panes (middle horizontal windows on the front cover) to see if

there is a blue flame. If the flame is yellow there could be a cracked gas regulator. Do

Not Attempt to use the portable tankless water heater and call Eccotemp directly at

866.356.1992.

3. You are running more water through it that can the water heater can heat, section “d”:

Check for gas leaks with soapy water and check to ensure that your hose and regulator

are properly connected to your propane tank.

The portable tankless water heater does nothing:

1. Ensure that you have your water source hooked up to the water inlet side (far right

connection) and the shower handle is hooked up on the water outlet side (far right

connection).

2. Ensure that you have an adequate supply of propane.

3. Ensure that you have fresh batteries.

If you are still having troubles or are on a modified water system, please visit our helpdesk

located at www.eccotemp.com

Summary of content (4 pages)

PAGE 1
Water is flowing, but there is no hot water coming out: 1. Ensure that you have the incoming water supply and the outgoing water supply hooked up properly. Your water supply should be attached to your incoming connection (located on the far right) and the shower head should be attached to the outgoing water (located as the center connection). 2. Ensure that you have adequate water pressure of at least 20 PSI, sustained. 3.
PAGE 2
Portable tankless water heater will not start – there are no audible clicks at startup: 1. The first thing to check is to ensure that the incoming water on the “right” side of the portable tankless water heater. If the incoming and outgoing are reversed, the portable tankless water heater will not work. The incoming is on the far right and the outgoing is in the middle. 2. Check to make sure you have fresh batteries and they are installed in the correct position. 3.
PAGE 3
L10 Portable tankless water heater starts, then shuts off: 1. If the Rain cap is blocked, or not long enough, the portable tankless water heater will shut off after a few minutes. 2. The portable tankless water heater requires a minimum of about 0.75 gallons per minute (2 liters) and a minimum of about 20 PSI / 1.38 bars. Note: water pressure is at the lower end of operating parameters. You will need a sustained water pressure of approximately 40-60 PSI / 2.7-4.
PAGE 4
If your Eccotemp-L10 will not ignite, please review the following troubleshooting guide. 1. Check your propane tank to determine if you are out of gas and check your batteries to see if they are properly installed. If your batteries are not new, try another set. When checking your batteries, if you encounter corrosion, gently clean the connections with a wire brush and install a fresh set. Be careful when doing this as battery acid is extremely harmful and poisonous. 2. Disconnect the incoming water line.