ECCOTEMP ET-14 / ET-22 / ET-32 Residential Water Heaters Installation and Operating Instruction Manual Product Support Shop Online Store Locator Eccotemp.com/help-desk Eccotemp.com/products Eccotemp.com/locator 866-356-1992 support@eccotemp.
RESIDENTIAL WATER HEATING MODELS (N OT FO R SPAC E HE ATING A PPLIC ATIONS) OWNER’S MANUAL READ THE GENERAL SAFETY SECTION BEGINNING ON THE NEXT PAGE AND THEN THIS ENTIRE MANUAL BEFORE INSTALLING OR OPERATING THIS UNIT. IF YOU DON’T FOLLOW THESE SAFETY RULES, THE UNIT MAY NOT OPERATE PROPERLY AND COULD CAUSE, SERIOUS BODILY INJURY, PROPERTY DAMAGE AND/OR DEATH. READ YOUR WARRANTY. WARRANTY OF YOUR UNIT WILL DEPEND ON PROPER INSTALLATION AND OPERATION.
G E N ER AL SAFET Y Eccotemp residential heaters are designed to take in cold or pre-heated water and heat it to temperatures suitable for normal domestic usage up to a maximum of 130°F. To obtain optimum performance and energy savings, the unit should be located as near as possible to the point of use. The unit is supplied with ¾” NPT plumbing connections. Do not use a torch on any pipe connected to the heater, as serious damage will result. Use Teflon tape, ensuring no debris enters the heater.
TABLE OF CONTENTS G en er al Safety............. ................................. Ins i de Cove r In trodu c tion to the ECCOTE MP WATE R H E ATE R. .......... . . . . . 1 Featu res and B enefits . . . ............................................ . . . . . 2 DOs an d DO N’Ts ............ ............................................ . . . . . 3 In stal l ation Guide..................................................... . . . . . 4 Elec tr ic a l I nstallation............................................... .
INTRODUCTION Congratulations on your purchase of the ECCOTEMP ON-DEMAND TANKLESS WATER HEATER You are now in a rapidly growing and highly discriminating group of individuals and businesses that: • Prefer the freedom of managing ones own lifestyle through technologically advanced equipment • Have the need and desire for hot water WHEN they want it from an ENDLESS SUPPLY. No more waiting, no more running out of hot water.
FEATURES & BENEFITS Your Eccotemp is a CONTINUOUS WATER HEATING SYSTEM. Eccotemp Systems, LLC is the exclusive distributor for the Eccotemp line of water heaters. Your new Eccotemp may be the last water heater you will own. The ten-year limited warranty on the chamber body and electronic circuit board reflects the quality of the unique design, materials and the construction of this unit (READ YOUR WARRANTY).
DOs & DON’Ts Your Eccotemp is designed for easy maintenance. AVOID INSTALLATION IN CONFINED SPACES. Allow at least 18 inches of working space above and below your unit. Installing any water heater in your attic or any other location that is not easily monitored can result in unexpected property damage. Your Eccotemp is so small and attractive, you should NEVER need to install it in attics or areas difficult to monitor or service.
INSTALLATION GUIDE NOTE: THIS WATER HEATER MUST BE INSTALLED TO MEET THE CURRENT NATIONAL ELECTRIC CODE, AND ANY APPLICABLE LOCAL PLUMBING, ELECTRICAL, HEATING AND AIR CONDITIONING CODES AS WELL AS THE FOLLOWING MANUFACTURER’S REQUIREMENTS: WARNING: YOUR ECCOTEMP MUST BE INSTALLED AND SERVICED BY QUALIFIED PERSONNEL. DAMAGE TO YOUR UNIT, SERIOUS PERSONAL INJURY OR DEATH MAY OCCUR IF INSTALLED OR HANDLED IMPROPERLY. CARE MUST ALWAYS BE USED TO AVOID ELECTRICAL ACCIDENTS WHEN INSTALLING OR SERVICING.
Plumbing connections with T&P Plumbing connections without T&P TEMPERATURE & PRESSURE RELIEF VALVES Neither Eccotemp nor the national code requires a combination temperature and pressure relief valve for this appliance, however local codes may require it.
ELECTRICAL INSTALLATION GUIDE CONNECTION TO POWER SUPPLY WARNING: YOUR ECCOTEMP MUST BE INSTALLED AND SERVICED BY QUALIFIED PERSONNEL. DAMAGE TO YOUR UNIT, SERIOUS PERSONAL INJURY OR DEATH MAY OCCUR IF INSTALLED OR HANDLED IMPROPERLY. CARE MUST ALWAYS BE USED TO AVOID ELECTRICAL ACCIDENTS WHEN INSTALLING OR SERVICING. NEVER USE PARTS THAT ARE NOT ORIGINAL EQUIPMENT OR APPROVED ALTERNATE REPLACEMENT PARTS.
ECCOTEMP MOUNTING CLEARANCES 1 Top Clearance: For removal of heating elements and to provide room for plumbing connections, a minimum of 12 inches is required. 2 Side Clearance: Allow an overall minimum horizontal space for the heater of 24 inches for removal of protective cover screws and access to electrical wires entering the heater from the side. 3 Mounting Height: For safety, ease of installation and service, the suggested height above the floor is 42 to 48 inches, (minimum 10 inches).
START-UP FUNCTIONAL CHECKS PRE-POWER CHECK • After all electrical connections have been made; every effort should be made to verify a safe installation. Again check to be sure all connections in the unit disconnect and/or circuit breaker panel are secure. Check to be sure that an adequate ground has been properly connected. Check to be sure that adequate size breakers have been installed properly. Remember that breakers that are too large are more dangerous than breakers that are too small.
After the initial start-up, following the Pre-Power and Operational Checks described in the Electrical Installation section of this manual, it may be necessary to make adjustments to the system to insure that the water heater is functional and providing hot water. BEEPS & FLASHING LIGHTS – WHAT DO THEY MEAN? It is normal at start-up or any time the water heater is powered-on for the control board to beep and the LED to flash red and then green.
SYSTEM MATCH – FAUCETS AND HEATE R When a Eccotemp water heater is selected for the home or building, the faucets should also be selected to match the flow rating and temperature rise specifications of the heater. The Eccotemp water heater specifications can be found in the Product Description and Specifications section of the Product Guide. Sometimes, this is overlooked and the user discovers that the faucets in the home are a higher flow rate than the design of the Eccotemp model(s) selected.
LIMITED WARRANTY Eccotemp Systems, LLC, hereinafter Eccotemp, warrants the Chamber Body of its ET Series residential water heaters against defects in materials and workmanship for three (3) years. The Chamber Body as referred to herein shall mean the plastic body of the heat exchanger only, and does not include component parts attached to it. Eccotemp warrants the electronic Circuit Board for a period of 18 months.
WARRANTY CLAIMS PROCEDURE RETURN MATERIAL AUTHORIZATION (RMA) – Upon verifying that a unit or part is covered under warranty, service personnel must complete a “Return Material Authorization” with the following nformation: 1. Model and SERIAL NUMBER 5. Date of original installation 2. Name of owner 6. Customer’s replacement parts 3. Service address 7. Shipping address 4. Defective part 8.
TROUBLESHOOTING GUIDE SYMPTOM Unit “Clicks” periodically when no hot water is being used Hot water supply is warm but does not get HOT! Hot water supply is COLD! Hot water temperature fluctuates. POSSIBLE CAUSE CORRECTIVE ACTION Cold water use causes reverse flow through heater. Install check valve on outlet Unit has been in standby for an extended period with no hot water use. NORMAL OPERATION.
PRODUCT SPECIFICATIONS PHYSICAL DESCRIPTION Model & Number Height Width Depth Pipe Size (NPT) Approx. Shipping Weight Two Chamber 15 ¾” 10 ¼” 6 ¼” ¾” 17 lbs. Four Chamber 15 ¾” 15 ¾” 6 ¼” ¾” 23 lbs.
FOUR CHAMBER MODELS INTERNAL WOR K IN GS A N D PA R TS IDE N TIF ICAT I O N 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. LEGEND Heating Element #1 Heating Element #2 Heating Element #3 Heating Element #4 Inlet Water Tube, ¾” NPT Water-Level Detect Screw Water-Level Detect Screw Outlet Water Tube, ¾” NPT Disable, Demand Control Transformer Heating Element Relays (8 ea.) LED Light Indicator Audible Speaker Output Temperature Control Microprocessor Control Chip LEGEND 16.
TWO CHAMBER MODELS INTE RNAL WO RKIN GS A N D PA R TS IDE N TIF ICATIO N 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. LEGEND Heating Element #1 Heating Element #2 Inlet Water Tube, ¾” NPT Water-Level Detect Screw Outlet Water Tube, ¾” NPT Disable, Demand Control Heating Element Relays (4) Transformer LED Light Indicator Audible Speaker Output Temperature Control Microprocessor Control Chip Blue Button; Manual Audible Activation LEGEND 14. Triacs (2) 15. Triac Mounting Blocks to Heat Sink (2) 16.
WIRING DIAGRAMS TWO C HA M B E R - SIN GL E CIRCU IT 17
WIRING DIAGRAMS TWO CHAMB E R - DUA L CIRCUITS 18
WIRING DIAGRAMS FOUR CHA M B E R - DUA L CIRCUITS 19
WIRING DIAGRAMS FOUR CHAM B E R - FO U R CIRCUITS 20
SERVICE & WARRANTY RECORD Purchased from: Date of Purchase: Serial #: Name: Model #: Address: Phone: NOTES AND SERVICE: Your Eccotemp can be serviced by most major brand authorized appliance repair or heating and plumbing centers in your area. If your preferred service center does not already have service information, Eccotemp Systems, LLC, will, upon request and with no charge, promptly fax the information to the service center.
ECCOTEMP ET-14 / ET-22 / ET-32 Residential Water Heaters Installation and Operating Instruction Manual Product Support Shop Online Store Locator Eccotemp.com/help-desk Eccotemp.com/products Eccotemp.com/locator 866-356-1992 support@eccotemp.
