Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator English Support: Eccotemp.com/help-desk WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliances. • WHAT TO DO IF YOU SMELL GAS - Do not try to light any appliances.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator English PLEASE VERIFY THIS WATER HEATER IS RIGHT FOR YOU. Congratulations on your purchase of the i12 Gas Tankless Water Heater.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator English Use & Care Manual With Installation Instructions for the Installer APPLICATION Residential INSTALLATION Indoor BTU’S 74,500 FLOW RATE 4.0 GPM Tankless Water Heater WARNING: This water heater may not be suitable for use in manufactured (mobile) homes! Please check local code restrictions pertaining to permanent/fixed installations in manufactured homes in your area.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products i12 Installation Instructions Location ................................... 11-12 Typical Installation ............. 13-14 Water Connections ............. 15-16 Gas Supply ...................................... 16 Relief Valve ....................................17 Leak Testing ................................... 17 High Altitude ................................17 Venting .....................................18-23 Electrical Connection ....
Safety English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator SAFETY PRECAUTIONS READ ALL INSTRUCTIONS BEFORE USING Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater. It may save you time and money. Pay particular attention to the Safety Instructions. Failure to follow these warnings could result in serious bodily injury or death.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING English SAFETY PRECAUTIONS DANGER! Safety and energy conservation are factors to be considered when selecting the water temperature setting. Water temperatures above 125°F can cause severe burns or death from scalding. The thermostat is adjusted to its lowest temperature position when shipped from the factory.
English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator SAFETY PRECAUTIONS DANGER! Safety NATURAL GAS AND LIQUEFIED PETROLEUM MODELS Both LP and natural gas have an odorant added to aid in detecting a gas leak. Some people may not physically be able to smell or recognize this odorant. If you are unsure or unfamiliar with the smell of LP or natural gas, ask the gas supplier.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator English Support: Eccotemp.com/help-desk Installation Installing the i12 water heater PLEASE NOTE: i12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY. THIS MANUAL AND ALL ECCOTEMP CONTENT IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.ECCOTEMP.COM/SUPPORT FOR MORE INFORMATION. 10 Phone: 866-356-1992 | Email: Support@eccotemp.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Installation distances may vary by local code. It is the installer’s responsibility to verify installation requirements. • Make sure before installation that the gas type you will use is the same type on the data plate. • The water heater unit should be installed by professionals. Improper installation may cause failure or dangerous conditions such as gas leaking or explosion.
Installation English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Location CONTINUED... • Raising the water heater will reduce, BUT NOT eliminate the possibility of lighting the vapor of any flammable liquids which may be improperly stored or accidentally spilled. • If the water heater is installed in a garage, it should be installed so that the direct ignition system and main burner are no less than 18 inches above the garage floor.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator English Typical Installation Proper operation of the water heater requires air for combustion and ventilation. Provisions for combustion and ventilation air must comply with referenced codes and standards. A confined space is one having a volume of less than 50 cubic feet per 1,000 BTUH of the aggregate input of all appliances within that space.
Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Typical Installation Installation English Support: Eccotemp.com/help-desk Cold Water NOTICE: The National Fuel Gas Code (NFGC) mandates a manual gas shut- off valve: See (NFGC) for complete instructions. Local codes or plumbing authority requirements may vary from the instructions or diagrams provided and take precedent over these instructions. PLEASE NOTE: i12 IS FOR INDOOR PERMANENT INSTALLATIONS ONLY.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Plumbing should be carried out by a qualified plumber in accordance with local codes. Use approved plumbing materials and tools only. English Water Connections Install a Check Valve between the water heater and the water shutoff valve (See illustration below). To conserve energy and to prevent freezing, insulate both cold and hot water supply lines. DO NOT cover the drain valves.
English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Water Connections In regards to the HOT WATER OUTLET: Installation • Connections between the water heater and point(s) of use should be as short and direct as possible. • DO NOT use lead or non-approved plastic pipe. • To conserve energy and minimize heat loss, insulation of hot water piping is recommended.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator A new pressure relief valve, complying with the Standard for relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, must be installed at the hot water outlet connection of the water heater at the time of installation. Local codes shall govern the installation of relief valves.
Installation English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Venting DANGER: Failure to install the vent adapter and properly vent the water heater to the outdoors as outlined in the Venting section of this manual will result in unsafe operation of the water heater causing death, serious injury, explosion, or fire.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator English Venting Maximum Vent Length The system will not operate if there is excessive restriction (pressure drop) in the venting system. A maximum of 32 feet of vent pipe may be used provided there is only one 90° elbow in the system. If additional elbows are required: two elbows can be used with 27 feet, and three elbows can be used with 22 feet of vent pipe.
Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Venting Termination Clearances Installation English Support: Eccotemp.com/help-desk Clearance Requirements from Vent Terminations to Building Openings *All clearance requirements are in accordance with ANSI Z21.10.3a-2017 and the National Fuel Gas Code, ANSI Z223.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator English Venting Ventilation Parts Z-Flex parts are available for purchase by visiting www.eccotemp.com. Z-Flex Installation Instructions: www.novaflex.com/information_centre/zflex/032-Vent%20Residential/Z-Vent%20Installation%2Guide% 20CURRENT.pdf Installation Owner must refer to vent manufacturer’s instructions and specifications by visiting www.novaflex. com.
Installation English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Venting Installation Only the 2.5” vent kit provided with the i12 or approved Z-Flex Stainless Steel venting should be used for installation. The wall thimble requires mechanical support from the wall suffucuent to support any incidental loads on the system.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator English Venting Continued... Installation WARNING: Field wiring connections and electrical grounding must comply with local codes, or in the absence of local codes, with the latest edition of the National Electrical Code,ANSI/ NFPA 70, or in Canada, Canadian Electrical Code, CSA C22.1Part1.
Installation English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Pipe Insulation WARNING: If local codes require external application of insulation blanket kits the manufacturer’s instructions included with the kit must be carefully followed. Store Locator: Eccotemp.com/locator Insulation blankets, available to the general public, for external use on gas water heaters are not necessary.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator English Mounting Make sure the location of the water heater allows for easy access and operation. The water heater requires 120VAC/ 60Hz. Have a receptacle with ground terminal near the water heater. The length of the power supply cord is 5 feet. Installation In case of dry wall or concrete wall use dry wall anchors or lag bolts.
English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Installation Checklist Installation A. Water Heater Location Installed indoors. Close to area of mostly used outlet. Protected from freezing temperatures. Proper clearance from combustible surfaces observed. Sufficient fresh air supply for proper operation of water heater. Air supply free of corrosive elements and flammable vapors. Provisions made to protect area from water damage.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Operating Before operating this water heater, be sure to read and follow the instructions on the label pictured below and all other labels on the water heater, as well as the warnings printed in this manual. Failure to do so can result in unsafe operation of the water heater resulting in property damage, personal injury, or death.
English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Start Instructions Continued... Operating Turning on the Water Heater 1. Make sure the gas type you will use is same as the type on the data plate. 2. Turn on the main gas valve, plug in the power cord (be sure the socket is well grounded), and press the “ON/OFF”button on the control panel. Set temperature to 120° F. 3. Turn on the faucet, and the fan will begin working.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Water Temperature 120°F 125°F Time To Produce a Serious Burn More than 5 minutes 1 1/2to 2 minutes 130°F About 30 seconds 140°F Less than 5 seconds 150°F About 1 1/2 seconds 135°F 145°F 155°F About 10 seconds Less than 3 seconds About 1 second Table courtesy of Shriners Burn Institute Output temperature of water is regulated by setting the temperature on the front of the unit.
Maintenance English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Housekeeping DANGER: Before manually operating the relief valve, make certain no one will be exposed to the danger of the hot water released by the valve. The water may be hot enough to create a scald hazard. The water should be released into a suitable drain to prevent injury or property damage. DANGER: Hotter water increases the potential for Hot Water Scalds.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator HOW TO CLEAN THE WATER FILTER: 1. Make sure the unit is OFF and the electrical power supply has been disconnected. 3. Turn the water supply OFF to the heater. 4. Disconnect the water source from the water inlet. 5. Use a screw driver and gently remove the filter from inside the water inlet. 6. To remove severe dust, use a soft brush and wash with running water. 7.
Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Draining your Water Heater CONTINUED... Maintenance English Support: Eccotemp.com/help-desk WARNING: Failure to follow these instructions while draining the water heater can cause serious damage to the water heater as well as personal injury including scalding.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator To purchase replacement parts for your i12 Gas Tankless Water Heater please contact Technical Support support@eccotemp.com or 1-866-356-1992. WARNING: For your safety, DO NOT attempt to disassemble this unit for any reason All parts orders should include: • The model and serial number of the water heater from the rating plate. • Specify type of gas (natural or LP) as marked on the rating plate.
English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Before you call Save time and money! Review the charts on the following pages first and you may not need to call for service. This water heater incorporates a variety of shut off devices that Troubleshooting prevents the operation of the water heater down if undesirable combustion conditions occur.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator If the error code remains shown: • Close the hot water faucet. • Wait for 5 minutes before turning the unit on again. • Open the hot water faucet. • • NOTICE: If an error code other than those listed below is displayed, immediately turn off the hot water faucet, take note of the error code, turn off the switch on the remote control and call the customer assistance number.
English Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Eccotemp Systems ,LLC Limited Warranty Information Model(s) i12-LP and i12-NG Eccotemp hereby warrants this product to be free of material defects in materials and workmanship when installed and operated according to Eccotemp’s installation and operating instructions.
Support: Eccotemp.com/help-desk Shop Online: Eccotemp.com/products Store Locator: Eccotemp.com/locator Please refer to the Installation Manual and Use & Care Manual supplied with your new Eccotemp Systems product. This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor by Eccotemp to the failure of the product: 1. Abuse, misuse, alteration, neglect or misapplication. 2.
