Owner Manual

TROUBLE SHOOTING
TROUBLE SHOOTING
PROBLEM PROBAB
LE CAUSE SOLUTION
Low heat / Low fl
ame
For propane- improper li
ghting
Ensure li
ghting procedure is followed carefully. The
Low heat / Low fl
ame
when valve turned
to
high.
For propane- improper li
ghting
procedure.
Ensure li
ghting procedure is followed carefully. The
valve mus
t be in the off position when the tank valve is
turned on. Turn tank
on slowly to allow pressure to
high. turned on. Turn tank
on slowly to allow pressure to
equalize. See l
ighting instruction.
For natural gas-undersi
zed
supply l
ine.
Pipe must
be sized according to installation code.
supply l
ine.
Burners burn with
yellow
flame, accompani
ed by
Possible s
pider web or other
debris.
Thoroughly c
lean burner venturi. See general
maintenance instruc
tions.
flame, accompani
ed by
the smell
of gas.
debris. maintenance instruc
tions.
Burner will
not light with
the igniter, but wil
l light
Dead battery / or ins
talled
incorrectly.
Replace with
heavy duty battery.
the igniter, but wil
l light
with a match.
incorrectly.
Loose electrode wi
re or switch
terminal wires.
Check that elec
trode wire is firmly pushed onto the
terminal on the back
of the igniter. Check that the lead
terminal wires. terminal on the back
of the igniter. Check that the lead
wires from the mod
ule to the ignition switch ( if equipped)
are firmly
pushed onto their respective terminals.
are firmly
pushed onto their respective terminals.
Burner will
not stay lit
Knob not being held
in long
Thermocouple mus
h have time to heat up
-hold the knob
Burner will
not stay lit
when control knob
is
released.
Knob not being held
in long
enough.
Thermocouple mus
h have time to heat up
-hold the knob
in for 30 s
econds after the burner lights, then release.
released.
Too windy.
Unit
will shut down if winds are greater than 10mph
(16km/h). Either locate to different area or use when it is
Lava rock or debris in ignition
less wi
ndy.
Ensure there is no lave rock or other debris in ignition
Lava rock or debris in ignition
area of the burner preventi
ng
thermocouple from being
fully
Ensure there is no lave rock or other debris in ignition
area, and that the s
mall hole bellow the thermocouple is
unobstructed.
thermocouple from being
fully
engulfed in fl
ame.
unobstructed.
Dirty thermocouple
or
thermocouple connecti
on.
Clean the thermocoupl
e and clean the connection
between the valve
and thermocouple. Ensure the
thermocouple connecti
on.
between the valve
and thermocouple. Ensure the
connection i
s properly tightened.
Faulty thermocouple
or valve. Replace thermocouple and / or valve.
Humming regulator. Normal occurre
nce on hot days.
This is
not a defect. It is caused by internal vibrations in
Humming regulator. Normal occurre
nce on hot days.
This is
not a defect. It is caused by internal vibrations in
the regulator and does
not affect the performance or
safety of the gas
heater.
safety of the gas
heater.
Humming regulators will not be replaced.
Burner output on “high”
setting is too low.
Lack of gas. Check gas level in propane cylinder.
(Rumbling nois
e and
fluttering blue flame at
burner surface.)
Supply hose
is pinched.
Dirty or clogged
orifice.
Reposition s
upply hose as necessary.
Clean burner
orifice.
burner surface.) Dirty or clogged
orifice.
Spider webs or other
matter in
Clean burner
orifice.
Clean out venturi tube.
Spider webs or other
matter in
venturi tube.
Propane regulator in
“low flow”
Clean out venturi tube.
Ensure li
ghting procedure is followed carefully. All
Propane regulator in
“low flow”
state.
Ensure li
ghting procedure is followed carefully. All
valves mus
t be in the off position when the tank valve is
turned on. Turn tank
on slowly to allow pressure to
turned on. Turn tank
on slowly to allow pressure to
equalize. See l
ighting instructions.
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