Specifications

EAW Smaart 6 Operation Manual Troubleshooting
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2. In the Volume Control application, choose Options->Properties.
3. Click the Recording radio button, check the Microphone and Line-In boxes
in the list below, and click OK to exit the Properties dialog box.
Notice that the title of the Volume Control window changes to Recording Control.
Make sure the Select box for Line-In is checked, confirm that the balance control is
centered and the fader is set to a useful level. If your computer is equipped with an
internal microphone, you will probably also want to un-check the Select box under the
Microphone fader before exiting the Recording Control application.
6.3 Sound Hardware Problems
General Troubleshooting Procedures
Compatible sound hardware must be installed and properly configured for your system
to work with Smaart, which does not communicate directly to the audio hardware.
Smaart gets its audio data through one of three OS or third-party audio devices. On
Window systems, Smaart is compatible with the Windows Wave and ASIO APIs, a de
facto standard for multi-channel recording interfaces originally developed by Steinberg.
If SmaartLive will not recognize your sound hardware, check to see if other applications
can record and play through the device. Audio hardware is often bundled with software
applications supplied by the manufacturer that can provide a useful baseline reference.
Windows machines usually bundle the Sound Recorder and Media Player utilities with
the operating system, which are useful for testing purposes.
For Windows in particular, there are multiple ways to access an audio device so the fact
that two devices work with each other is no guarantee they will work with Smaart. But
if you cannot get a device to work with any other application, it is most likely caused
by a hardware or installation problem rather than a software issue. Also note that if a
device has both ASIO and Wave (a.k.a. WDM or MDE) drivers for Windows, you may
find it works better with one interface than the other.
If you suspect a hardware or driver issue, reinstalling the drivers is the next thing to try.
Depending on your system and the hardware device, the hardware driver software could
be on a disk supplied with the sound card or computer, the OS setup disk(s), or both.
If you know the manufacturer of the problematic device, check their web site for a more
recent driver revision. It is not uncommon for a manufacturer to discover problems with
a device or its driver long after a card or computer ships. In many cases, you can obtain
updated driver software that corrects these problems. If you are sure your hardware and
software drivers are properly configured and you continue to experience problems, consult
the documentation for the device or manufacturer for help in troubleshooting further.