Specifications
159www.eaton.com/powerquality 1.800.356.5794
January 1, 2012
SERVICES
Three-phase Service Plans Overview
TIME AND MATERIAL SERVICE RATE SCHEDULE
The following rate schedule applies to all services rendered on non-contracted and non-warranty equipment and to all services performed on contracted equipment
where the service performed is outside the scope of the contracted coverage. Labor rates are based on the actual time of delivery. Specific contract customers may
be eligible for discounts on time and material charges.
3-Phase Products - Portal to Portal Labor per Hour (Onsite and Travel Time) Current List Price
Mon. – Fri., Business Hours (8AM – 5PM): $247
Mon. – Fri., After Business Hours (5PM – 8AM): $315
Weekends and Holidays (Saturday 12:01AM – Sunday Midnight): $394
3-Phase Products - Minimum Labor Billing (minimum value range equal to above rates x hourly minimum)
Equipment below 200kVA, Five day or less response (4 hour min.): $1,575
Equipment 200kVA and above or Multi Module, Five day or less response (6 hour min.): $2,363
Equipment 200kVA and above or Multi Module, Two day or less response (8 hour min.): $3,150
1-Phase Products - Portal to Portal Labor per Hour (Onsite and Travel Time)
Mon. – Fri., Business Hours (8AM – 5PM): $196
Mon. – Fri., After Business Hours (5PM – 8AM), Weekends and Holidays: $317
1-Phase Products - Minimum Labor Billing (minimum value range equal to above rates x hourly minimum)
Equipment below 200kVA, Five day or less response (4 hour min.): $1,267
Equipment 200kVA and above or Multi Module, Five day or less response (6 hour min.): $1,901
Equipment 200kVA and above or Multi Module, Two day or less response (8 hour min.): $2,534
Travel & Living Expenses
Transportation:
3-Phase Products: Automobile mileage included in labor rates
1-Phase Products: Automobile mileage at $ 0.70 per mile
All others (air fare, car rental, tolls, etc.): Actual
Lodging & Meals: Actual
Calculation of Labor and Mileage Charges: Portal to Portal (travel labor and mileage)
Materials/Spare Parts Current List Price
Minimum billing: $110 Domestic, $275 International
Parts Expedite Fees
Mon. – Fri., Business Hours (8AM – 5PM): $110
Mon. – Fri., After Business Hours (5PM – 8AM): $275
Weekends and Holidays: $440
Freight Expense
Freight – FOB Factory: Actual
Same Day Delivery: $155 plus Actual Freight
Offsite Repair Labor: $132 per hour
Minimum Billing: $132
Expediting Fee: $110
Note: Three-phase products include Eaton BladeUPS, Best Power Unity UT3; single-phase products include Eaton 9155, Powerware 9150, Best Power Unity UT3K,
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