Eaton® Power Xpert® Gateway PXGX UPS Card User's Guide
Class A EMC Statements FCC Part 15 Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Table of Contents 1 INTRODUCTION Eaton Power Xpert Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 GETTING STARTED Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the Card to the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Generating Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Data Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interval Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Log . . . . . . . . . . . . . . . . . .
Chapter 1 Introduction The Eaton® Power Xpert® Gateway Card provides Web-enabled, real-time monitoring of Eaton uninterruptible power systems (UPSs) through standard Web pages, Power Xpert software, or third-party software. An integral part of the Eaton Power Xpert Architecture®, which provides end-to-end PowerChain Management™ solutions, the PXGX UPS Card provides a central point to connect UPSs to the Ethernet network.
Chapter 2 Getting Started Note: If you have completed all sections in the Power Xpert Gateway PXGX UPS Card Quick Start Instructions, proceed to Chapter 3, “Configuring the Card” on page 21. This section explains: l Checklist items needed for installation l Installing the card l Connecting the card to the computer l Installing the USB Driver Software (Windows XP and Windows 7) l Verifying or assigning the IP address l Configuring the network settings Installation Checklist 1.
Getting Started Installing the Card The hot-swappable PXGX UPS Card can be installed without turning off the UPS or disconnecting the load. To install the PXGX UPS Card: 1. Verify that all six DIP switches on the card are in the OFF position (see Figure 1). OFF 6 5 4 3 2 1 ON Figure 1. Verify DIP Switches are OFF 2. Remove the X-Slot® cover from the UPS. Retain the screws.
Getting Started Slide the card into the open slot and secure with the screws removed in Step 2 (see Figure 2 and Figure 3). Act Act 100 Downstream 100 Upstream EMP Power Xpert Gateway PXGX UPS Setup Restart Status DHCP Ident Power 5. Figure 2. Install the PXGX UPS Card 6. Connect an active Ethernet cable (not supplied) to the Upstream Ethernet connector on the PXGX UPS Card (see Figure 3). 7.
Getting Started Connecting the Card to the Computer To connect the card to the computer and start the configuration: Go to www.eaton.com/pxgx and download the powerxpert.inf file. Note the location of the file. 2. Plug the supplied USB cable into the Setup port on the card (see Figure 4). Act Act 100 100 Downstream Upstream EMP Power Xpert Gateway PXGX UPS Setup Restart Status DHCP Ident Power 1. Figure 4. Install the USB Cable 3.
Getting Started 6. If a message displays indicating that the device driver software was not successfully installed, click Ignore. 7. Continue to “Installing the USB Driver Software (Windows 7)” on page 11. Installing the USB Driver Software (Windows XP) To install the USB driver software on a computer running Windows XP: 1. Select No, not this time and click Next. The Found New Hardware Wizard – Install Software window opens (see Figure 6). Figure 6.
Getting Started 3. Select Don’t search. I will choose the driver to install. and click Next. The Found New Hardware Wizard – Hardware Type window opens (see Figure 8). Figure 8. Found New Hardware Wizard – Hardware Type Window 4. Select Network adapters and click Next. The Found New Hardware Wizard – Select Network Adapter window opens (see Figure 9). Figure 9.
Getting Started 5. Select Have Disk. The Install From Disk window opens (see Figure 10). Note: Disregard the instruction to insert the manufacturer’s installation disk in the window. The driver is installed from the “powerxpert.inf” file downloaded in “Connecting the Card to the Computer” on page 5. Figure 10. Install From Disk Window 6. Click Browse. The Locate File window opens. 7. Go to the folder containing the powerxpert.
Getting Started 9. Click OK. The Network Adapter displays in The Found New Hardware Wizard – Select Network Adapter window (see Figure 12). Figure 12. Found New Hardware Wizard – Select Network Adapter Window 10. Select Linux USB Ethernet/RNDIS Gadget and click Next. 11. If the caution message shown in Figure 13 displays, click Continue Anyway. Figure 13.
Getting Started 12. The wizard installs the software for the USB driver. The Found New Hardware Wizard – Completing the Found New Hardware Wizard window opens (see Figure 14). Figure 14. Found New Hardware Wizard – Completing the Found New Hardware Wizard Window 13. Click Finish to close the wizard. 14. Open the Network Connections window to verify that the installation was successful (see Figure 15).
Getting Started Installing the USB Driver Software (Windows 7) To install the USB driver software on a computer running Windows 7: 1. Open the Control Panel and select Hardware and Sound > Devices and Printers (see Figure 16). Figure 16. Control Panel Window – Hardware and Sound 2. Select Device Manager to open the Device Manager window.
Getting Started 3. Expand Other devices and select RNDIS/Ethernet Gadget (see Figure 17). 4. Right-click and select Update Driver Software. Figure 17. Device Manager Window 5. Select Browse my computer for driver software (see Figure 18). Figure 18.
Getting Started 6. Click Browse. The Locate File window opens. 7. Locate and select the folder containing the powerxpert.inf file that you downloaded in Step 1 of “Connecting the Card to the Computer” on page 5. 8. Click Open. The folder displays in the Search for driver software in this location box (see Figure 19). Figure 19. Update Driver Software Window – Browse for Driver Software 9. Click Next. 10.
Getting Started 11. The message “Windows has successfully updated your driver software” displays (see Figure 21). Figure 21. Update Driver Software Window – Update Successful 12. To verify the device is installed: a. Go to Control Panel > Hardware and Sound > Devices and Printers > Device Manager. b. Expand Network adapters. c. Verify that Linux USB Ethernet/RNDIS Gadget is listed under Network adapters (see Figure 22). Figure 22.
Getting Started 13. From the Start menu, go to All Programs > Accessories > Command Prompt to open a Command Prompt window. 14. Enter ipconfig /all. The adapter IP addressing information displays. Verify that the assigned IPv4 address is in the 192.168.200.x range (where “x” is typically “1”). See Figure 23. The USB driver software installation is complete. Figure 23.
Getting Started Figure 24.
Getting Started 4. Verify that the network settings match those on the “Installation Checklist” on page 2. If you are manually configuring the network settings, go to “Assigning an IP Address” on page 17. 5. Verify network communication: a. Clear the DHCP Enabled check box. The text fields that were dimmed in the Manual Configuration section are now available. b. Copy the IP address. c. Open a second browser and paste the IP address in the Address bar and click Go.
Getting Started IPv6 Address Assignments There are four sets of IPv6 addresses that can be assigned to the card: l Gateway. Manually assigned IPv6 Gateway address. l Link-Local Address. The Link-Local Address is a permanent address assigned to the card. l l Automatic Address. This address only displays if the card is connected to a network router that supports stateless address autoconfiguration. Static Address. Manually assigned fixed IPv6 address.
Getting Started Network Configuration If you know the card's IP address, you can configure the network settings from the card's Web page. To configure the network settings: 1. Open a Web browser, type the IP address of the card, and select Go. 2. Log on as administrator. The user name and default password is admin. The PXGX UPS Card’s initial page displays (see Figure 18). Figure 25. Initial Page – Device Overview and Summary 3.
Getting Started 8. You can also modify the card's IP address, the subnet mask, and the gateway address (IP Address, Netmask, and Gateway fields). 9. To test the card's network connection to other network servers, such as an SMTP server, you can ping (request acknowledgement from) the host. Enter the IP address or hostname in the Ping test field and then click Test. 10. Click Apply to save the settings or Discard to cancel the changes. 11.
Chapter 3 Configuring the Card Note: If DHCP is disabled and you will be using host names for servers, such as the mail server, Network Time Protocol (NTP) server, SNMP hosts, Modbus TCP hosts, or trap recipients, “enter” the IP address of your network DNS Server (see “Network Configuration” on page 19). Note: You must be logged on as admin to configure the card. To prevent unauthorized access after you are done configuring the card, close the browser or log off as admin.
Configuring the Card Navigating the Card's Web Page Figure 26 shows an example of the overview page that displays when you log on to the card’s interface. Gateway Time (UTC and Local) and Equipment Location Active Alarm Warning Banner UPS Overview, Current Readings, Analog Gauges Menu Bar Device Status Analog Gauges Status Bar Link to 3rd Party Licensing Information Link to Eaton Web Site Atom Web Feed Figure 26.
Configuring the Card Note: An active alarm is different from an open alarm: l l Active Alarm. An alarm is active when an alarming condition exists in the UPS. Messages display on the UPS LCD panel and on the card interface banner when alarms go active and disappear when the alarming condition clears. Open Alarm. When an alarm goes active, it is also considered open and remains open (even after the condition clears in the UPS hardware) until it is closed by an operator.
Configuring the Card Identifying Monitored Equipment The Device Data menu lists the monitored equipment (card, UPS, load segments, and optional EMP). Each equipment page has a Summary tab and a List tab. The List tab page displays detailed information related to the equipment. You can choose the information you want to display and whether you want items organized by category with headings displayed, or all items in alphabetical order. You can modify some values, such as identification labels.
Configuring the Card Changing the Passwords The user name and default password is user for read-only privileges. The user name and default password is admin for configuration (read/write) options. The characters in the password fields appear as asterisks (*). To change the passwords: 1. Click Access Control from the Configuration menu. The Access Control Configuration page displays with the password fields. 2.
Configuring the Card 7. Click Apply and then OK to save the settings. 8. Refresh the Web page to view the updated formats.
Configuring the Card To add a host to the Trusted Host List for restricted access: 1. Select Access Control from the Configuration menu. 2. Verify that the check box for SNMP access restricted by IP/hostname is selected. 3. Type the trusted NMS host's IP addresses or host names, separated by a semicolon, in the Trusted IPs/ hostnames field. Note: 4. When using host names, verify that the IP address of your network DNS Server is configured (see “Network Configuration” on page 19).
Configuring the Card Configuring Modbus TCP/IP Options To limit access to the card from trusted Modbus Transmission Control Protocol/Internet Protocol (TCP/IP) addresses only: 1. Select Access Control from the Configuration menu. 2. Select the Modbus TCP access restricted by IP/hostname check box. 3. Type the trusted host's IP addresses or host names, separated by a semicolon, in the Trusted IPs/ hostnames field. Note: 4.
Configuring the Card Configuring NetWatch Shutdowns for a UPS without Load Segments To configure NetWatch client shutdowns: 1. Expand the UPS folder on the Configuration menu and select NetWatch. 2. The card notifies NetWatch clients when there is a power outage. To modify how long the card waits before sending the message, enter a value between 10 and 600 seconds (10 seconds to 10 minutes) in the Delay before first AC fail warning message field. The default is 10 seconds. 3.
Configuring the Card 4. To enable NetWatch to shut down clients during a power outage, select the Notify client OS to shutdown on an AC failure check box. 5. Set the appropriate Number of seconds the AC failure must last before client is notified to start OS shutdown to ensure that the NetWatch clients shut down only when there is an extended power outage. To modify, enter a value between 1 and 21600 seconds (1 second to 6 hours). The default is 600 seconds (10 minutes). 6.
Configuring the Card Testing the UPS System To test the UPS system: 1. Expand the UPS folder on the Configuration menu and select UPS Test and Control. The UPS Test and Control page displays. 2. Select Start system test and click OK to confirm. For a failed response, refer to the UPS control panel for more information. Turning the UPS Load Segments On and Off To turn on and off the load segments on the UPS: 1. Expand the UPS folder on the Configuration menu and select UPS Test and Control.
Configuring the Card Configuring E-Mail Notification The PXGX UPS Card can be configured to send e-mail notification to selected recipients when an event is triggered: l l Configure general e-mail notification to send e-mail messages when any selected event is triggered on the monitored UPS. Configure collective e-mail notification to send a single e-mail message instead of one from each affected UPS in the network when input power-related events are triggered.
Configuring the Card 7. To modify the options for a recipient, select the e-mail address from the Recipients list and select options for the recipient. See Table 1 for a description of options. Table 1.
Configuring the Card 4. Enter the e-mail address of one or more recipients in the Collective email recipients field. Verify that the recipient is not already listed in the Visible Peers section that displays at the bottom of the Collective Email page to avoid duplication. The Visible Peers section lists all gateways in the network that are participating in collective notification (see Table 2 for details). Note: UPSs must have a PXGX UPS Card to participate in collective notification. Table 2.
Configuring the Card 10. If the humidity alarm remains active for a specified amount of time, you can signal the NetWatch clients to shut down. To specify the amount of time, set the seconds for the humidity alarm in the OS Shutdown Delay. Enter 1 to 600 seconds (1 second to 10 minutes) to enable the shutdown. The default is 0, which means the NetWatch clients will not be shut down. 11. Click Apply and then OK to save the settings.
Chapter 4 Operation and Maintenance This section explains: l PXGX UPS Card panel details l Indicator descriptions l DIP switch settings l Open alarms l Generating log files l Firmware upgrade instructions PXGX UPS Card Panel Details Power Xpert Gateway PXGX UPS EMP Upstream Downstream Restart 100 Act 100 Act Status DHCP Ident Power Stacked Indicators Setup Restart Switch EMP Port Downstream Ethernet Cable Port Upstream Ethernet Cable Port USB Port Figure 27.
Operation and Maintenance Table 4. Stacked Indicator Descriptions Label Color Status Green Communication with the UPS has been established. Communication with the UPS has not been established. As the card boots, the indicator remains off. However, if it remains off after two minutes, there is a communication problem between the card and the UPS. DHCP Amber The PXGX UPS Card is configured for DHCP and has obtained IP address information.
Operation and Maintenance Note: An active alarm is different from an open alarm: l l Active Alarm. An alarm is active when an alarming condition exists in the UPS. Messages display on the UPS LCD panel and on the card interface banner when alarms go active and disappear when the alarming condition clears. Open Alarm. When an alarm goes active, it is also considered open and remains open (even after the condition clears in the UPS hardware) until it is closed by an operator.
Operation and Maintenance Generating Log Files Note: Log files are comma-separated values (*.csv) files that can be opened using Microsoft Excel® software. Some computer configurations automatically open the files with the Microsoft Excel software instead of prompting you to save the file. Excel may default to a date format specific to the country the product is being used in, overriding the card specified format. Data Log The data log contains a history of the data value changes recorded by the gateway.
Operation and Maintenance System Log The system log contains the history of the gateway administration activity. To generate a system log: 1. Select System Log from the Logs menu. 2. To limit the number of records, enter one or more of the following optional values: a. Maximum number of records to return b. Start Date c. End Date 3. Click View log. 4. Select a name and location for the file (if prompted to save). Erasing a Log To erase a data, interval, event, or system log: 1.
Chapter 5 Root Certificate Authority Installation Improve the security of your PXGX UPS Card on the Web by installing its root certificate authority (CA) into your browser's CA cache. A CA is a trusted third party that issues digital certificates for use with encrypted digital transactions. The digital certificate guarantees the identity of the Web site of the company that holds the certificate. In this case, the PXGX UPS Card functions as both the CA and the certificate holder.
Root Certificate Authority Installation 2. Click Root CA Certificate. A File Download warning message displays (see Figure 29). Figure 29. File Download Warning 3. Click Open. The Certificate Window opens (see Figure 30). Figure 30.
Root Certificate Authority Installation 4. Click Install Certificate. The Certificate Import Wizard opens (see Figure 31). Figure 31. Certificate Import Wizard 5. Click Next. The Certificate Store window opens, prompting you to specify a certificate store (see Figure 32). Figure 32.
Root Certificate Authority Installation 6. Verify that the default setting, Automatically select the certificate store ..., is selected. 7. Click Next. The Certificate Import Wizard displays a final verification (see Figure 33). Figure 33. Verifying the Certificate Import Settings 8. Click Finish to complete the wizard. A message displays informing you that Windows will automatically trust any certificate issued by this CA (see Figure 34). Figure 34. Security Warning Message 9.
Root Certificate Authority Installation 13. To view the certificate: a. Select Internet Options from the Tools menu. b. Click the Content tab. c. Click Certificates. d. Click the Trusted Root Certification Authorities tab, and then locate and select the certificate name on the list (see Figure 35). Note: The name of the certificate starts with “PowerXpert” followed by the MAC address of the card. Figure 35. Trusted Root Certification Authorities Tab e.
Root Certificate Authority Installation Figure 36. View Certificate Window f. When you are finished viewing the information, click OK to close the Certificate window, click Close to close the Certificates window, and click OK to close the Internet Options window. Installing Root CA with Mozilla Firefox To install a certificate for the PXGX UPS Card with Mozilla Firefox: 1. Open the browser and type the IP address of the card followed by the path /ca.htmlin the address bar. For example: http://10.222.
Root Certificate Authority Installation 2. Click Root CA Certificate. Firefox opens the Downloading Certificate window (see Figure 38). Figure 38. Downloading Certificate Window 3. If desired, click View to manually examine the contents of the certificate. 4. Select the Trust this CA to identify web sites check box. 5. Click OK to complete the installation process. The installation process is complete. You can now access the card using the HTTPS protocol (for example, https://10.222.49.63).
Root Certificate Authority Installation 2. Click Root CA Certificate. A File Download warning message displays at the bottom of the window (see Figure 40). Figure 40. File Download Warning 3. Click Save. The CRT (Security Certificate) file name displays at the bottom of the window (see Figure 41). Figure 41.
Root Certificate Authority Installation 4. Click gateway_ca.crt. An Open File warning message displays (see Figure 42). Figure 42. Open File Warning 5. Click Open. The Certificate Window opens (see Figure 43). Figure 43.
Root Certificate Authority Installation 6. Click Install Certificate. The Certificate Import Wizard – Welcome window opens (see Figure 44). Figure 44. Certificate Import Wizard – Welcome Window 7. Click Next. The Certificate Import Wizard – Certificate Store window opens, prompting you to specify a certificate store (see Figure 45). Figure 45.
Root Certificate Authority Installation 8. Verify that the default setting, Automatically select the certificate store ..., is selected. 9. Click Next. The Certificate Import Wizard – Completing the Certificate Import Wizard window certificate displays a final verification (see Figure 46). Figure 46. Certificate Import Wizard – Completing the Certificate Import Wizard Window 10. Click Finish to complete the wizard. 11. Click Yes to install the CA.
Root Certificate Authority Installation 14. To view the certificate: a. On the Wrench b. Scroll to the bottom of the window and click Manage Certificates. c. Click the Trusted Root Certification Authorities tab and locate and select the certificate name on the list (see Figure 47). Note: menu, click Options, and then click the Under the Hood tab. The name of the certificate starts with “PowerXpert” followed by the MAC address of the card. Figure 47.
Root Certificate Authority Installation Figure 48. Certificate Window e. When you are finished viewing the information, click OK to close the Certificate window, click Close to close the Certificates window, and click Close again to close the Google Chrome Options window.
Chapter 6 MIB Files This chapter describes the Management Information Base (MIB) files available with the card. A MIB is an information repository residing on a device in a communication network. Network management software uses a device's MIB to manage the device. Every manageable device on a network has a MIB consisting of one or more files that list information about the device.
MIB Files Powerware UPS MIB Note: Not every UPS model implements all of the Powerware UPS MIB objects. For example, the Bypass objects are supported only by larger UPSs with a separate bypass feed. The Powerware UPS MIB consists of the following groups: l l l l l l l l l l Identification – the xupsIdent status objects provide UPS information, such as the UPS model or UPS firmware version.
MIB Files Eaton EMP MIB Objects in this group are provided by the Environmental Monitoring Probe (EMP) and include temperature and humidity readings, alarming limits, the two contacts readings, and setup information. The group contains a table of values for environmental contact sensing (normally two digital inputs for monitoring all contacts). Traps are sent in response to EMP changes to indicate the type of alarm, alarm acknowledgement, and alarm clearing.
Chapter 7 Modbus Registers This chapter describes the UPS data that is available through the Modbus TCP/IP protocol. The UPS monitors several parameters, such as voltage, current, power, and alarms. The value of each parameter is stored in a corresponding Modbus data register. The values of the parameters can be read over an Ethernet network by using Modbus TCP/IP building management programs or Modbus TCP/IP analyzer programs.
Modbus Registers Modbus Register Addressing This section describes Modbus function codes, data formats, and data addressing. Modbus Function Codes The UPS registers are read using Modbus Function Codes (FC). For most UPS registers, FC 04 is used. For alarms, FC 02 is used. The UPS supports the following hex function codes: Table 8.
Modbus Registers UPS Unit ID Numbers The Unit IDs associated with the Modbus registers apply to specific load groups or segments (see Table 9). The UPS has a Unit ID of 0, 1, or 255, while load groups or segments within the UPS have Unit IDs that range from 2 to 65 (for load groups or segments 1 to 64). If there is an optional Environmental Monitoring Probe (EMP) installed, use Unit ID 254 to obtain EMP data. See “EMP (FC 04)” on page 61 for more information. Table 9.
Modbus Registers Table 10.
Modbus Registers EMP (FC 04) Note: See “Configuring EMP Settings” on page 34 for more information. The optional EMP for the UPS can measure temperature and humidity. Because the device can be located outside the UPS, the reference is to auxiliary data. In addition, it contains two connections for monitoring the condition of auxiliary input contacts, such as a door switch. See Table 12 for a list of EMP registers. An exception code is returned if the EMP is not installed.
Modbus Registers Viewing each byte as binary would yield the following data: 00000111 00000101 00010001 00001010 00101101 00010100 Table 13.
Chapter 8 Specifications Table 14. Technical Specifications CPU Freescale™ MPC8313 Memory 128 MB RAM, 1 GB NAND Flash LAN Controller Micrel® 3-port 10/100 Ethernet Switch Network Connections 10/100BaseT RJ-45 Upstream port, plus 10/100BaseT RJ-45 Downstream port to optional daisy-chained Ethernet device USB 1.
Chapter 9 Service and Support If you have any questions or problems with the PXGX UPS Card, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a PXGX UPS Card technical representative.
Service and Support If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit card number or purchase order for the value of the replacement Product, Company will use commercially reasonable business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement Warranted Item to the End-User within one (1) business day after Company receives the defective Product from the End-User.
Service and Support OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt by Company of all payments due to it (including interest charges, if any). During such time as Company has not received payment of any amount due to it for the Product, in accordance with the contract terms under which the Product is sold, Company shall have no obligation under this Warranty.
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