Installation guide

Service and Support
2. If the controls are still not working properly, then do one of the following:
 Refer to the Eaton Profile Genesys Dual-Lift Ergonomic Workstation Operator’s
Manual for troubleshooting tips and corrective actions.
 Refer to the DeskPower DB4/DL4 Systems Guide to ensure the control pad has
been properly installed. See the “Documentation” section of this manual for
document location.
 Contact Eaton for Technical Support assistance.
Error Code Appears on Control Pad
If a problem occurs with the system and an error code displays on the control pad, then refer to
the Troubleshooting section of the Eaton Profile Genesys Dual-Lift Ergonomic Workstation
Operator’s Guide for a list of error codes and corrective action associated with the error.
Technical Support
Send an email and detailed description of the problem as well as contact information to
Technical Support at [e-mail]
.
Sales Representative
Contact an Eaton Sales representative by one of the methods below.
Phone:
Call us toll free at 800.225.7348 (US Only) or 508.852.4300
Mail:
Eaton
160 Gold Star Boulevard
Worcester, MA 01606
Email:
[e-mail]
Web:
Visit us at http://www.wrightline.com and click on “Contact Us.” Simply complete and submit
the form as directed on our web site.
Local US Representative
To find a sales representative in the area, visit our website at
http://www.eaton.com/wrightline.com
, and then click on “Contact your local rep for more
information.” For US visitors, enter your zip code in the field and click on the Submit button.
Eaton Worcester Office
Eaton
160 Gold Star Blvd.
Worcester, MA 01606
Tel: [phone]
Toll Free: 800-225-7348
Fax: [phone]
www.eaton.com/powerquality 11-41 06-2011 Eaton Profile Genesys Dual-Lift Ergonomic Workstation Installation 38