User`s guide

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Powerware Series

Eaton FERRUPS

FE/QFE UPS

User's Guide

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Summary of content (128 pages)

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Powerware Series ® ® Eaton FERRUPS FE/QFE UPS User's Guide
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Class A EMC Statements FCC Part 15 NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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Table of Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 UPS Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Identifying Your UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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TABLE OF CONTENTS Status Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Parameter Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Format Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Emergency Power-off . . . . . . . . . . . . . .
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Chapter 1 Introduction The Eaton® FERRUPS® uninterruptible power system (UPS) series provides unmatched reliability in configurable power protection for computers and telecommunications equipment. Patented ferroresonant technology delivers “bulletproof” power protection against spikes, sags, surges, noise, and lightning. This UPS represents a breakthrough in the design of advanced, online UPSs.
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INTRODUCTION 2 Eaton FERRUPS FE/QFE UPS (500 VA–18 kVA) User's Guide S 164201404 Rev C
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Chapter 2 Safety Warnings Read the following precautions before you install the UPS. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that you should follow during installation and maintenance of the UPS and batteries. Please read all instructions before operating the equipment and save this manual for future reference. DANGER This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY.
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SAFETY WARNINGS Sikkerhedsanvisninger VIGTIGE SIKKERHEDSANVISNINGER GEM DISSE ANVISNINGER DENNE BRUGERVEJLEDNING INDEHOLDER VIGTIGE SIKKERHEDSANVISNINGER FARE Denne UPS indeholder LIVSFARLIG HØJSPÆNDING. Alle reparationer og vedligeholdelse bør kun udføres af en AUTORISERET SERVICETEKNIKER. Ingen af UPS'ens indvendige dele kan repareres af brugeren. ADVARSEL! S Denne UPS indeholder egen energiforsyning (batterier). Udgangsnetstikkene kan lede strøm, selv når UPS'en ikke er tilsat en AC-energikilde.
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SAFETY WARNINGS Belangrijke Veiligheidsinstructies BELANGRIJKE VEILIGHEIDSINSTRUCTIES BEWAAR DEZE INSTRUCTIES DEZE HANDLEIDING BEVAT BELANGRIJKE VEILIGHEIDSINSTRUCTIES GEVAAR Deze UPS bevat LEVENSGEVAARLIJKE ELEKTRISCHE SPANNING. Alle reparaties en onderhoud dienen UITSLUITEND DOOR ERKEND SERVICEPERSONEEL te worden uitgevoerd. Er bevinden zich GEEN ONDERDELEN in de UPS die DOOR DE GEBRUIKER kunnen worden GEREPAREERD. WAARSCHUWING S Deze UPS bevat zijn eigen energiebron (batterijen).
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SAFETY WARNINGS Tarkeita Turvaohjeita TÄRKEITÄ TURVAOHJEITA - SUOMI SÄILYTÄ NÄMÄ OHJEET TÄMÄ OPAS SISÄLTÄÄ TÄRKEITÄ TURVAOHJEITA VAARA Tämä UPS sisältää HENGENVAARALLISIA JÄNNITTEITÄ. Kaikki korjaukset ja huollot on jätettävä VAIN VALTUUTETUN HUOLTOHENKILÖN TOIMEKSI. UPS ei sisällä MITÄÄN KÄYTTÄJÄN HUOLLETTAVIA OSIA. VAROITUS S Tämä UPS sisältää oman energialähteen (akuston). Ulostuloliittimissä voi olla jännite, kun UPS ei ole liitettynä verkkojännitteeseen.
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SAFETY WARNINGS Consignes de sécurité CONSIGNES DE SÉCURITÉ IMPORTANTES CONSERVER CES INSTRUCTIONS CE MANUEL CONTIENT DES CONSIGNES DE SÉCURITÉ IMPORTANTES DANGER! Cet onduleur contient des TENSIONS MORTELLES. Toute opération d'entretien et de réparation doit être EXCLUSIVEMENT CONFIÉE A UN PERSONNEL QUALIFIÉ AGRÉÉ. AUCUNE PIÈCE RÉPARABLE PAR L'UTILISATEUR ne se trouve dans l'onduleur. AVERTISSEMENT! S Cet onduleur renferme sa propre source d'énergie (batteries).
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SAFETY WARNINGS Sicherheitswarnungen WICHTIGE SICHERHEITSANWEISUNGEN AUFBEWAHREN. DIESES HANDBUCH ENTHÄLT WICHTIGE SICHERHEITSANWEISUNGEN. WARNUNG Die USV führt lebensgefährliche Spannungen. Alle Reparatur- und Wartungsarbeiten sollten nur von Kundendienstfachleuten durchgeführt werden. Die USV enthält keine vom Benutzer zu wartenden Komponente. ACHTUNG S Diese USV ist mit einer eigenen Energiequelle (Batterie) ausgestattet.
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SAFETY WARNINGS ! " ! ! " ! " #$ % & '( ) * + %' ,* ) & -&*. +' &' *'/'* . ' '( % & ) %& '* '&* .
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SAFETY WARNINGS Avvisi di sicurezza IMPORTANTI ISTRUZIONI DI SICUREZZA CONSERVARE QUESTE ISTRUZIONI QUESTO MANUALE CONTIENE IMPORTANTI ISTRUZIONI DI SICUREZZA PERICOLO la TENSIONE contenuta in questo gruppo statico di continuità è LETALE. Tutte le operazioni di riparazione e di manutenzione devono essere effettuate ESCLUSIVAMENTE DA PERSONALE TECNICO AUTORIZZATO. All'interno del gruppo statico di continuità NON vi sono PARTI RIPARABILI DALL'UTENTE.
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SAFETY WARNINGS Viktig Sikkerhetsinformasion FARLIG Denne UPS'en inneholder LIVSFARLIGE SPENNINGER. All reparasjon og service må kun utføres av AUTORISERT SERVICEPERSONALE. BRUKERE KAN IKKE UTFØRE SERVICE PÅ NOEN AV DELENE i UPS'en. FARLIG S Denne UPS'en har en egen energikilde (batterier). Stikkontaktene kan være strømførende selv om UPS'en ikke er tilsluttet en vekselstrømforsyning.
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SAFETY WARNINGS Regulamentos de Segurança INSTRUÇÕES DE SEGURANÇA IMPORTANTES GUARDE ESTAS INSTRUÇÕES ESTE MANUAL CONTÉM INSTRUÇÕES DE SEGURANÇA IMPORTANTES CUIDADO A UPS contém VOLTAGEM MORTAL. Todos os reparos e assistência técnica devem ser executados SOMENTE POR PESSOAL DA ASSISTÊNCIA TÉCNICA AUTORIZADO. Não há nenhuma PEÇA QUE POSSA SER REPARADA PELO USUÁRIO dentro da UPS. ADVERTÊNCIA S Esta UPS contém sua própria fonte de energia (baterias).
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SAFETY WARNINGS Ïðåäóïðåæäåíèÿ ïî ìåðàì áåçîïàñíîñòè ÂÀÆÍÛÅ ÓÊÀÇÀÍÈß ÏÎ ÌÅÐÀÌ ÁÅÇÎÏÀÑÍÎÑÒÈ ÑÎÕÐÀÍÈÒÅ ÝÒÈ ÓÊÀÇÀÍÈß ÄÀÍÍÎÅ ÐÓÊÎÂÎÄÑÒÂÎ ÑÎÄÅÐÆÈÒ ÂÀÆÍÛÅ ÓÊÀÇÀÍÈß ÏÎ ÌÅÐÀÌ ÁÅÇÎÏÀÑÍÎÑÒÈ ÎÏÀÑÍÎ Â äàííîì ÈÁÏ èìåþòñÿ ÑÌÅÐÒÅËÜÍÎ ÎÏÀÑÍÛÅ ÍÀÏÐßÆÅÍÈß. Âñå ðàáîòû ïî ðåìîíòó è îáñëóæèâàíèþ äîëæíû âûïîëíÿòüñÿ ÒÎËÜÊÎ ÓÏÎËÍÎÌÎ×ÅÍÍÛÌ ÎÁÑËÓÆÈÂÀÞÙÈÌ ÏÅÐÑÎÍÀËÎÌ. Âíóòðè ÈÁÏ íåò óçëîâ, ÎÁÑËÓÆÈÂÀÅÌÛÕ ÏÎËÜÇÎÂÀÒÅËÅÌ. ÏÐÅÄÓÏÐÅÆÄÅÍÈÅ S Äàííûé ÈÁÏ ñîäåðæèò ñîáñòâåííûå èñòî÷íèêè ýíåðãèè (àêêóìóëÿòîðû).
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SAFETY WARNINGS Advertencias de Seguridad INSTRUCCIONES DE SEGURIDAD IMPORTANTES GUARDE ESTAS INSTRUCCIONES ESTE MANUAL CONTIENE INSTRUCCIONES DE SEGURIDAD IMPORTANTES PELIGRO Este SIE contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio técnico deben ser efectuados SOLAMENTE POR PERSONAL DE SERVICIO TÉCNICO AUTORIZADO. No hay NINGUNA PARTE QUE EL USUARIO PUEDA REPARAR dentro del SIE. ADVERTENCIA S Este SIE contiene su propia fuente de energía (las baterías).
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SAFETY WARNINGS Säkerhetsföreskrifter VIKTIGA SÄKERHETSFÖRESKRIFTER SPARA DESSA FÖRESKRIFTER DENNA BRUKSANVISNING INNEHÅLLER VIKTIGA SÄKERHETSFÖRESKRIFTER FARA Denna UPS-enhet innehåller LIVSFARLIG SPÄNNING. ENDAST AUKTORISERAD SERVICEPERSONAL får utföra reparationer eller service. Det finns inga delar som ANVÄNDAREN KAN UTFÖRA SERVICE PÅ inuti UPS-enheten. VARNING S Denna UPS-enhet har en egen energikälla (batterier).
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SAFETY WARNINGS 16 Eaton FERRUPS FE/QFE UPS (500 VA–18 kVA) User's Guide S 164201404 Rev C
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Chapter 3 UPS Startup This section provides step-by-step instructions for starting the Eaton FERRUPS UPS. Follow these procedures closely to avoid potential damage to your equipment or the UPS and to protect yourself and others from hazardous operating conditions. Identifying Your UPS NOTE Before starting up the UPS, verify that it has been installed according to the Eaton FERRUPS FE/QFE UPS (500 VA–18 kVA) Installation Guide. FERRUPS UPSs come in different sizes (see Figure 1).
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UPS STARTUP Startup for the FE/QFE 500 VA–3.1 kVA UPS Before starting up the UPS, review the rear panel for your UPS model. RS-232 Communication Port Alarm Silence Switch ON/OFF Switch Output Receptacles Figure 2. FERRUPS 500–850 VA UPS Rear Panel RS-232 Communication Port Alarm Silence Switch ON/OFF Switch Output Receptacles Figure 3. FERRUPS 1.15–1.
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UPS STARTUP ON/OFF Switch RS-232 Communication Port Alarm Silence Switch Output Receptacles Figure 4. FERRUPS 1.8–3.1 kVA Rear Panel To start the FE/QFE 500 VA–3.1 kVA UPS, use the following steps: 1. Confirm the equipment to be protected by the UPS is powered off. 2. For FE Plug-Receptacle UPSs: Plug the UPS power cord into a power outlet. NOTE If the plug does not match your receptacle outlet, ask your electrician to install the proper outlet.
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UPS STARTUP 3. The AC LINE indicator illuminates (see Figure 5). NOTE The AC LINE indicator does not illuminate for FE 500 VA–3.1 kVA models with serial numbers 25000 and greater until the UPS ON/OFF switch is turned to the ON position. AC LINE READY CHARGING BATTERY POWER ALARM Figure 5. Front Panel Indicators 4. If you have an external battery cabinet with a DC switch, turn the switch to the ON position. 5. Turn the UPS ON/OFF switch to the ON position.
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UPS STARTUP 8. If your FERRUPS UPS is configured to use an external battery cabinet, you must program the battery capacity in ampere-hour (Ah) for the total number of battery packs used in the UPS. If you purchased one of the FERRUPS battery pack options available from Eaton, select the Ah value from Table 1. NOTE A Remote Control Panel (part number RCK-0007), PC, or terminal is required to communicate with the UPS.
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UPS STARTUP Table 1. External Battery Pack Ah Values Battery Pack Battery Ah Battery Pack Battery Ah 1ME 100 10ME 150 2ME 150 11ME 200 3ME 200 12ME 225 4ME 225 13ME 300 5ME 300 14ME 400 6ME 400 15ME 600 7ME 600 21ME 75 8ME 75 24ME 150 9ME 100 25ME 200 Startup for the FE/QFE 4.3–18 kVA UPS Before starting up the UPS, review the rear panel for your UPS model.
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UPS STARTUP To start the FE/QFE 4.3–18 kVA UPS, use the following steps: 1. Confirm the equipment to be protected by the UPS is powered off. 2. For Plug-Receptacle UPSs: Verify that the AC input power is off at the service panel. Plug the UPS power cord into a power outlet. NOTE If the plug does not match your receptacle outlet, ask your electrician to install the proper outlet.
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UPS STARTUP 5. For Plug-Receptacle UPSs: Turn the AC input power on at the service panel. The AC LINE indicator illuminates. After a few seconds, the UPS switches from battery power to AC input power. The BATTERY POWER indicator turns off. For Hardwired UPSs: Turn the AC line disconnect switch to the ON position. The AC LINE indicator illuminates. After a few seconds, the UPS switches from battery power to AC input power. The BATTERY POWER indicator turns off.
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UPS STARTUP Time is parameter 0; see “Parameters” on page 33 for more information. To set the time (in 24-hour format), follow these steps: Press this key: [DISPLAY] [0] [ENTER] [PROGRAM] Display shows: Display: Display: 0 00 Time: 11:30:20 00 Pgm: Enter the correct time (in 24-hour format). For example, if the time is 9:30 a.m.: Press this key: [9][3][0] [ENTER] Display shows: 00 Pgm: 930 00 Time 09:30:00 The date is parameter 10.
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UPS STARTUP Before programming the battery Ah, enter the user-level password following the instructions in “Entering Passwords” on page 30. To change the battery Ah, parameter 69 (Batt Ah), follow these steps: Press this key: [DISPLAY] [6] [9] [ENTER] [PROGRAM] [Ah Value from Table 2] [ENTER] Display shows: 69 Batt AH [Default] 69 Pgm: 69 Pgm: [xxx] 69 Pgm: [new value] where xxx is the Battery Ah value from Table 2. Table 2.
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Chapter 4 Operation This section describes: S The UPS front panel indicators S Using the control panel S Automatic system testing S Parameters S Shutting down the UPS Front Panel Indicators The UPS front panel indicators indicate how the UPS is operating and also alert you of potential power problems. Figure 8 shows the UPS front panel indicators. Table 3 explains the status of each indicator. AC LINE READY CHARGING BATTERY POWER ALARM Figure 8. Front Panel Indicators Table 3.
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OPERATION Indicator Status READY On The UPS is ready to provide battery backup power when needed. Off The UPS cannot provide battery backup power because: S It is in the Line Condition mode or the Off mode (see the following section, “Using the Control Panel”). S The batteries may be discharged. S It may be running on battery power (Inverter On mode).
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OPERATION You can use the control panel to change UPS system modes and display and change parameters. You can also lock the control panel and change some of its features. If you press the wrong key at any time, press [CLEAR] and then the correct key.
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OPERATION Entering Passwords Before you can change some parameter values, you must enter a password. You must also enter a password before you enter some of the commands listed on page 76. NOTE Some parameters, such as Time, Date, and Unit ID, are not password-protected initially. If you change parameter 39 to “Yes,” a user-level password is required to change these parameters, to use [CTRL] keys, or to use some commands.
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OPERATION Locking and Unlocking the Control Panel You may need to lock the control panel if you want to limit its use. When disabled, the control panel does not respond to the key functions until it is enabled again. To disable the panel, press the keys shown in the following example (verify that you have the necessary code to unlock the control panel).
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OPERATION Remote Control Panel (RCP) Access Instructions for Configuration Menu Simultaneously press [CONTROL] and [PROGRAM] to enter RCP Configuration menu At any time: Press [ENTER] to display/edit next menu item Press [PROGRAM] to exit menu and save changes Press [CLEAR] to exit menu without saving changes Menu Item Baud Rate Brightness Beeper Keyclick Repeat Connect Range 0 0 0 0 0 0 −5 −7 −1 −1 −1 −1 Notes 0=300, 1=1200, 2=2400, 3=4800, 4=9600, 5=19200 Display brightness: 0=Min, 7=Max Beeper enabl
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OPERATION NOTE FE 500 VA–3.1 kVA models with serial numbers 25000 and greater do not perform an individual inverter test. Battery Test The UPS also checks its batteries to verify that they can support your equipment for the minimum specified run time. If not, the UPS sounds alarm M, Check Battery (– –). See page 109. The READY indicator flashes during this part of the test. Parameters Table 5 shows the FERRUPS setup and operation parameters.
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OPERATION Table 5. Parameters Parameter Number Parameter Name (Short Form) 0 34 Sample Display Password Level Possible Values time (t) 00 Time 12:00:00 User 00:00:00– 23:59:59 The system time (HH:MM:SS) shown in 24 hour military time. The UPS uses this time to time stamp events in the alarm history and total run time on inverter. When the DC power has been turned off or the UPS restarted, the time shown is the last recorded time before the unit was shutdown.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display Password Level Possible Values 7 vbatt (vb) 07 V Batt 12.57 Service 0.00–175.00 The measured DC battery voltage. 8 frequency (f) 08 Freq 60.01 Hz Change Not Allowed 47.00–63.00 The measured AC input frequency being supplied into the UPS (measured in Hz) during normal operation.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) 12 heatsinktemp (st) 12 SinkTemp 26c 13 Reserved 13 --Reserved-- 14 xfmrtemp (xt) 14 XfmrTemp 28c Change Not Allowed -63–193 15 unitident (id) 15 Unit ID Network #1 UPS User 0–20 Characters A user configurable unit identification string commonly used to identify the type or location of a product connected to a network.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Password Level Possible Values 17 watts (w) 17 Watts 374 Change Not Allowed 0–15000 Calculated wattage (W) or Real Power the connected load equipment is drawing from the output of the UPS (a calculation absent of any reactive or apparent energy). 18 powerfact (pf) 18 PF 0.73 Lead, or 18 PF 0.82 Lag, or 18 PF 1.00 Dist Change Not Allowed 0.00–1.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) 23 invmin (im) 23 InvMin 0000.0 24 inverterlog (il) 24 Inverter Log + L 0319 2127 1215 Change Not Allowed A log listing of the date, time, duration and reason code for the last 20 inverter runs (support time from battery). See "Alarm and Inverter Logs” on page 110 for more details and Table 21 on page 112 for specific inverter codes (reasons for going to inverter operation).
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Password Level Possible Values 28 brownlevel (bl) 28 BrnLvl 79.8 Change Not Allowed 74.4–192.0 The value shown by this field represents the level of AC input voltage where the output loads will be switched over and supported by inverter power. This value (and unit operation) are dependant on the settings of parameter 63 and 64 for Extended Brownout operations.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) 35 40 Sample Display Password Level Possible Values maxacvo (maxvo) 35 MaxACVO 122.5 Service 0.0–500.0 This parameter records the highest measured AC output voltage since the UPS was turned on or since the Extended History command was issued.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display Password Level Possible Values 42 nomfreq (nf) 42 NomFrq 1)60Hz Change Not Allowed 0)50 Hz– 1)60 Hz 43 nomvin (nvi) 43 NomVIn 120.0 Change Not Allowed 60.0–500.0 The units factory assigned nominal input voltage. This parameter also effects Brown Out Voltage, Brown Out Level, and the AC Volts Input at the Charger enable set point. 44 nomvout (nvo) 44 NomVOut 120.0 Change Not Allowed 60.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) 48 ilimitamps (ila) 49 42 Password Level Possible Values 48 ILimitAmp 229 Change Not Allowed 0–600 rackmount (rm) 49 Rackmnt 0)No Change Not Allowed 0)No–1)Yes For models with serial numbers less than 25000, this setting identifies whether the unit is configured as a rack mount or stand alone configuration.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display Password Level Possible Values 53 slewrate (sr) 53 SlewRate 100 Service 5–500 This parameter determines the maximum rate of change (measured in cycles per sec or Hz/Sec) the UPS will follow before breaking sync with the AC input and supporting the UPS output loads from the inverter.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) 60 44 Sample Display Password Level Possible Values lowvoutshutdn (lvos) 60 LVOShdn 102.0 Service 0.0–500.0 The output voltage level that the UPS will shutdown the connected loads because of low output voltage (requires “Low AC Volts Out Shutdown” (parameter __ to be enabled). 61 hivoutalarm (hvoa) 61 HVOAlrm 129.6 Service 0.0–500.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display Password Level Possible Values 65 lowbattv (lb) 65 LoBatV 41.00 Service 6.00–175.00 During a loss of nominal AC input voltage, the inverter supports the connected output loads from battery power. When the battery voltage reaches the value set by this parameter, the UPS will shutdown and remain off until normal AC input power is restored. 66 nearlowbattv (nlb) 66 NLBatV 44.00 Service 6.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) 69 46 Sample Display Password Level Possible Values battamphours (bah) 69 Batt AH 55 Service 5–20000 The Amp Hour (AH) rating or power size of the battery being used in the UPS to support the connected loads during a loss of AC input voltage is stored in this location.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display Password Level Possible Values 75 batttesttime (btt) 75 BT Time 60s Service 0–999 Number of seconds that must elapse while running on inverter before comparing calculated run time to low run time alarm set point. (Used during battery test only to check for bad batteries.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) 79 48 Sample Display Password Level Possible Values consolemode (cm) 79 Console Mode User 1–4 80 ambtempalarm (ata) 80 AT Alarm 60c Service 0–200 This parameter sets the high temperature alarm level for the ambient temperature probe whose value is monitored by parameter 11. Setting this parameter to 0 will disable the temperature probe.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display Password Level Possible Values 84 xtempalarm (xta) 84 XT Alarm 0c Service 0–200 This parameter sets the high temperature alarm level for the transformer temperature probe whose value is monitored by parameter 13. Setting this parameter to 0 will disable the temperature probe.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display 90 remotebaudrate (rb) 91 50 Password Level Possible Values 90 Rem Baud 7 + [07]: 1200 baud Service [0] : 50 [15] : 38400 remotewrdfmt (rwf) 91 RemWordFmt 0 + [00]: 8N1 Service 0–7 Sets the word format of the remote RS-232 (RJ-45) connector. (0–7: 8N1, 8N2, 7N1, 7N2, 7E1, 7E2, 7O1, 7O2). May inhibit communications to any connected device if changed.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display Password Level Possible Values 95 consolebaudrate (cb) 95 Con Baud 7 + [07]: 1200 baud Service [0]: 50 [15]: 38400 The baud rate of the UPS’ communications port. If you have a device connected to the port, changing the baud rate could cause communication problems.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display 100 search1 (s1) 101 52 Password Level Possible Values 100 Search #1 + Network UPS 1 Service 0–20 Characters To enable the UPS to automatically log onto the host system that it is connected to, this parameter is used to enter the string the host system uses to search for a UPS. When the UPS receives this search string, it will respond with the string entered in parameter 102.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display Password Level Possible Values 107 epodebounce (edb) 107 EPODbc 0.3s Service 0.0–999.9 This parameter determines the amount of time (in tenths of a second) that the shutdown signal needs to be active before being considered a valid request for shutdown. In electrically noisy environments, this function is especially helpful in preventing false activation of this remote shutdown capability.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) 113 cfacvod (cvod) 114 54 Password Level Possible Values 113 CFACVOD 554 Change Not Allowed 1–1023 A stored software calculation value used in the calibration of the AC output voltage (this parameter is not used on models with serial numbers 25000 and greater or with serial numbers that start with an "E" or "Y").
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Password Level Possible Values 120 softwver (sv) 120 SW Ver 8.02 Change Not Allowed 00.00–99.99 For software versions 8.01 to 8.05, this parameter identifies the product software version number. See parameter 137 for software versions 8.06 and higher. 120 cfchgn (ccn) 120 CFCHGN Change Not Allowed 0–32767 For software versions 8.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) 122 chargertype (ct) Sample Display Password Level Possible Values 122 Chgr Type 3 Service 0–3 Explanation For software versions 8.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display Password Level Possible Values 125 floatchargerv (fcv) 125 FltCV 13.30 Service 0.0–200.0 When a software controlled float charger is enabled by parameter 122 (1), this parameter determines the voltage level the charger will try to maintain depending on battery condition. 126 highchargerv (hcv) 126 HiCV 57.60 Service 0.0–200.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Sample Display Password Level Possible Values 130 boostv 130 BoostV 100 Service 60–276 If the AC input voltage is below this level and above the brownout voltage, the UPS will switch to the boost tap. NOTE Parameter 133 is applied to this set point to provide hysteresis. This parameter is not used on models with serial numbers less than 25000.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) Password Level Possible Values 137 softwver (sv) 137 SW Ver 9.56 Change Not Allowed 00.00–99.99 Software version number. The UPS software version for units with 8.06 and higher. See parameter 120 for earlier software versions. 138 nvchecksum (c) 138 Chksum 1CF8h Change Not Allowed 0000h–FFFFh A checksum value for non-volatile RAM memory in units with version 8.06 and higher software versions.
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OPERATION Table 5. Parameters (continued) Parameter Number Parameter Name (Short Form) 146 chargervoltage (cv) 146 ChgrV 13.6 147 Reserved 147 --Reserved-- 148 alarms1 (a1) 148 Alarm1:0010h Change Not Allowed 0000h–FFFFh A hexadecimal weighted value of alarms A-S. 149 alarms2 (a2) 149 Alarm2:0010h Change Not Allowed 0000h–FFFFh Hexadecimal weighted value of alarms Q–5.
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OPERATION UPS Shutdown The FERRUPS UPS is designed for many years of round-the-clock operation. Usually, you do not need to shut down the UPS, even if your equipment is shut down for several days. Even when it's not powering your equipment, the UPS monitors its internal condition and keeps the Time and Date parameters current. The following situations may require a UPS shutdown: 1. When you do not expect to use it for an extended period of time. 2. When it is being serviced. 3. Before you move it. 4.
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OPERATION UPSs with a Make-Before-Break (MBB) bypass switch (see the label on the side of the switch): Verify that the AC LINE indicator is on, the BATTERY POWER indicator is off, and the UPS is providing output. If all three of these conditions are present, turn the bypass switch to the LINE position. Your equipment receives direct AC line instead of conditioned power from the UPS. Continue to Step 2.
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OPERATION Extended Power Outages If the power is out for an extended time, the UPS continues to provide power for your equipment until it gets near the end of its run time. You can check the remaining battery run time by reading parameter 9 (see page 35). At a preset number of minutes before the end of the run time (factory-default setting is five minutes), the UPS sounds a Low Run Time alarm (– S S).
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OPERATION 64 Eaton FERRUPS FE/QFE UPS (500 VA–18 kVA) User's Guide S 164201404 Rev C
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Chapter 5 Communication The FERRUPS UPS is capable of full-duplex communication and can communicate with a computer, a Local Area Network (LAN), or a multi-user computer system. If your system comes with UPS monitoring and automatic shutdown software, the FERRUPS UPS can communicate with that software. If your system does not have software, you can use the power monitoring/management and protection software on the software CD included with your UPS.
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COMMUNICATION The following section, “Using the Communication Port”, describes the many ways you can use the RS-232 port. “Setting UP RS-232 Communication,” on page 70, and “Communicating with the FERRUPS UPS,” on page 76, describe RS-232 communication. “Remote Emergency Power-off,” on page 87, describes the Remote Emergency Power-off (REPO) feature and how you can adjust the FERRUPS UPS settings to work with your REPO system.
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COMMUNICATION The communication port cable pins are identified in Figure 11 and the pin functions are described in Table 6. Figure 11. Communication Port Table 6. Communication Port Pin Functions Pin Function Function 2 Transmit Data (in) 3 Receive Data (out) 4 Request to Send 5 Clear to Send 6 Remote Shutdown Supply Voltage [+12V Level (0.01A)] 7 Signal Ground 11 (N.C.
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COMMUNICATION Table 6. Communication Port Pin Functions (continued) Pin Function 21 Remote Shutdown Input 23 (N.O. Contact) closes on ALARM 24 (C) ALARM, Signal Common 25 (N.C. Contact) opens on ALARM Function These relay contacts are rated at 25 Vac/Vdc and 250 mA (see “Remote Monitoring” on page 94). NOTE FE 500 VA–3.1 kVA models with serial numbers 25000 and greater have equivalently rated DC solid state switches (Open Collector).
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COMMUNICATION +12 Level: Pins 6, 14, and 18 You can use the +12 Vdc Level on Pins 6 and 18 for setting an external logic level 1. You can use this to set a fixed input logic level in an external device. The voltage is present any time the FERRUPS UPS is operating. Pin 14 has +12 Vdc at 0.5 amperes (or 0.3 amperes for FE500VA to FE3.1KVA models). You can use this pin to connect an external relay to monitor the contacts at the port; see “Connecting an External Relay to Monitor the Dry Contacts” on page 93.
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COMMUNICATION Setting Up RS-232 Communication Connecting a Terminal or Computer NOTE When you connect your computer or terminal to the FERRUPS UPS RS-232 communication port, signal ground and chassis ground must not be connected within the terminal or computer. These two signals may or may not be common in your computer or terminal. If they are common, you must remove any jumper connection between signal ground and chassis ground.
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COMMUNICATION For more information on pin connections and the function of the non-serial pins on the RS-232 port, see Table 6 on page 67, “Remote Monitoring” on page 94, and “Remote Shutdown” on page 95. NOTE To connect a modem, refer to Eaton RS-232 Communication Port User's Guide. Figure 12. DB-9 to UPS Pinout Figure 13. DB-25 to UPS Pinout 2. Connect the cable from the RS-232 port on the UPS rear panel to the serial port on your terminal or computer. 3.
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COMMUNICATION Table 7. DB-25 Port Settings Specification Standard Setting Connector 25 pin D (female) wired as DCE Format ASCII, 8 bits, 1 stop bit Most significant bit set to 0 Standard setting or 7/8 bits, 1/2 stop Baud Rate 1200 50–38400 Parity None Odd, Even, or None Duplex Full Full or Half 4. Adjustable to Turn your terminal on or run your terminal emulation software. Then press [ENTER] on your keyboard; a prompt appears on the screen.
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COMMUNICATION If you are connecting a computer, the computer must be running terminal emulation software (such as HyperTerminalR). Most modem software packages can emulate a terminal. If you do not have an emulation program, you can use the BASIC program shown in Figure 14. Before you use an emulation program, you must often set the baud rate and data format. On some computers, you can do this with switches, and on others, you can make the changes with software.
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COMMUNICATION NOTE If you are using hardware handshake, omit the “CS” option in the OPEN statement of line 70. NOTE If you are using MS-DOS QBASIC (which comes with DOS 6.0) or MICROSOFT QUICKBASIC, change the OPEN statement in line 70 to: OPEN “COM1:1200,N,8,1,DS,RB1024,TB64” AS #1 NOTE Notice the use of the “DS” option in the OPEN statement of line 70. This inhibits testing of the DSR line from the FERRUPS UPS. This is necessary because FERRUPS does not use this line.
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COMMUNICATION Using a Modem To use a modem with the FERRUPS UPS, you must configure both the modem and the UPS properly. To configure the UPS, set parameter 97 (console handshake) to 15 (see “Enabling Hardware Handshaking” if you need instructions for changing parameter values. Set up the modem to ignore the DTR signal and to support the RTS and CTS signals. You should also disable the modem's ability to send result codes. In most modern modems, you can make these changes using modem “AT” commands.
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COMMUNICATION Figure 15. DB-25 to UPS Pinout (with handshaking) Communicating with the FERRUPS UPS To monitor or control the FERRUPS UPS from a terminal or computer, simply type in one of the commands and press [ENTER] (see Table 9 on page 76).
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COMMUNICATION Table 9. Commands (continued) Command Short Form Password chargermode chm None* Shows the UPS battery charger mode. By entering a mode after the chargermode command, you can change the charger mode: S chargermode off (chm f) or chargermode disable (chm d) = charger off S chargermode on (chm o) or chargermode enable (chm e) = charger on S chargermode auto (chm a) = charger enabled if AC input voltage and battery voltage are acceptable clearalarms ca None Clears all active alarms.
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COMMUNICATION Table 9. Commands (continued) Short Form Password f None Displays an 80-character line containing information on the FERRUPS status. The power monitoring/management and protection software uses this data. ? or he None Shows a list of terminal/computer commands. history h None Displays the minimum and maximum values of parameter 1 (Vac In); the command then clears the minimum and maximum values. identify I None Shows Eaton's address and telephone number and the software version.
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COMMUNICATION Table 9. Commands (continued) Short Form Password remote rm None Configures the RS-232 port so the connected terminal works like a control panel. shutdown or shutdown autostart sd None* sd a Shuts down the UPS output in 60 seconds (if you enter shutdown alone) or the number of seconds you specify after the command. The READY indicator flashes until the UPS shuts down. If you specify autostart, the UPS restarts shortly after power returns.
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COMMUNICATION Help Commands To learn more about FERRUPS communication, use one of the following commands: S Help. When you enter help or ?, the terminal displays each command and a brief explanation. S AlarmsHelp. When you enter alarmshelp, the terminal displays a list of alarms with their letters and codes, the current status of the alarm (active or off), and the relay setting. See Figure 16.
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COMMUNICATION Status Commands The status and contstatus commands display several FERRUPS parameter values, active alarms, and other status information. See Figure 17 for an example of a status display. The contstatus command displays the same information as the status command, but it continuously updates the information until another key is pressed.
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COMMUNICATION Parameter Commands The section describes the commands used to display and program parameters. When the following commands are used, you must often specify a parameter. You can enter the parameter name or number. See Table 5 on page 34 for a list of parameters. The display, contdisplay, parameters, and paramkeywords commands display parameters. The program command changes parameter values. S Display. The display (or d) command displays specific parameters on your computer or terminal.
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COMMUNICATION S Parameters. The parameters (or p) command displays a parameter if you enter a parameter name or number after the command. If you enter parameter 0, parameter time, or p t, the computer or terminal displays parameter 0. 00 Time 14:42:21 Enter parameters (or p) to display all the user-level and service-level parameters (see Table 5 on page 34). To display a range of parameters, enter the starting and ending parameters after the command.
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COMMUNICATION S Program. The program (or pr) command allows you to program parameters. NOTE Before you can program or change some parameters, you must enter the User or Service password. To enter a password follow the instructions in “Entering Passwords” on page 30. NOTE Some parameters cannot be changed. - If a parameter is currently displayed, enter program to program the parameter. The parameter's old value is displayed and you are asked to enter a new value.
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COMMUNICATION Format Command The format command tells the FERRUPS UPS to send system status and metering information in a fixed format. This information can be incorporated into your host system software without any text or punctuation. The data string is made up of: 1. For 8.01–8.04 software, , or a carriage return, a line feed, and another carriage return. For 8.05 and higher software, , or two carriage returns and a line feed. 2.
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COMMUNICATION Characters Number of Bytes 20–21 1 Description Alarm Status Register #1, alarms A–H (bit-mapped, 1=true). See the following information: Bit Position Alarm 22–23 1 7 6 5 4 3 2 1 0 High Ambient Temp Output Overload High AC Out Low AC Out Low Runtime Left High Battery Near Low Battery Low Battery Alarm Status Register #2, alarms I–P (bit-mapped, 1=true).
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COMMUNICATION Characters Number of Bytes 68–69 2 Description Alarm Status Register #4, alarms Y–Z and 0–5 (bit-mapped, 1=true).
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COMMUNICATION A brief connection between Pins 6 and 21 (or Pins 18 and 21) shuts down the UPS output and starts the emergency power-off alarm. As long as Pin 6 or Pin 18 is connected to Pin 21, you cannot restart the UPS to provide output power. To restart the UPS, break the connection between Pins 6 and 21 (or between Pins 18 and 21). Then, turn the FERRUPS UPS On/Off switch off and on again. NOTE You can put the UPS in Auto Mode instead of turning the On/Off switch off and on again.
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COMMUNICATION Table 12. Emergency Power-off Level and Negative Features Level Negative Action On Off Pin 6 or 18 is usually not applied to Pin 21, so the UPS usually receives no signal (0V). When Pin 6 or 18 is applied to Pin 21 and the UPS receives a steady or level 12V signal, the UPS shuts down output power and starts the emergency power-off alarm. On On Pin 6 or 18 is usually applied to Pin 21, so the UPS usually receives a 12V signal.
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COMMUNICATION Using the RelayMask Parameters to Control the Alarm Contacts The RelayMask parameters (104 and 105) let you choose which alarms operate the alarm signal contacts at the UPS communication port. As shipped, the alarm signal contacts change status whenever the UPS alarms. By programming the RelayMask parameters, you can set up the alarm contacts so they only change status during certain alarms. RelayMask1 (parameter 104) is for alarms A–P, and RelayMask2 (parameter 105) is for alarms Q–T.
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COMMUNICATION Table 13.
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COMMUNICATION 6. If you do not want any of these alarms (Q–T) to operate the alarm contacts, write 0 for the Total in Table 14. NOTE For the AS/400, the contacts should be disabled for all of these alarms. Write 0 for the total. If you want some of the alarms to operate the contacts, write the Alarm Value for each of those alarms in the blanks in Table 14; write “0” for any alarm that you do not want to operate the contacts.
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COMMUNICATION 7. Change the parameter 105 setting to the total you found in Step 6. If you have a control panel, use the [PROGRAM] key to change the setting; if not, use the program (or pr) command at your terminal or computer. 8. Display parameter 104 and 105 to verify the settings. Connecting External Signal Relays Status output signals from the FERRUPS products are rated 250 mA at 25 volts AC or DC.
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COMMUNICATION FERRUPS DB 25 Communication Connector Customer Supplied Relays 12 Vdc Relay Pin 14 +12 Vdc Supply (+) (N.O.) Relay 1 1N4148 Diode Pin 23 “Alarm” Signal ( −) Pin 24 (N.C.) (+) (N.O.) Relay 2 1N4148 Diode Pin 12 Isolated Dry Contacts 12 Vdc Relay Signal outputs are rated 250 mA at 25 volts AC or DC “Inverter On” Signal (C) ( −) (C) Isolated Dry Contacts (N.C.) Pin 13 Pin 7 Signal Ground Figure 18.
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COMMUNICATION Remote Shutdown The FERRUPS UPS can be connected to a remote shutdown switch to shut off output from the UPS to your protected equipment. The shutdown switch must have a set of contacts that can apply the UPS's +12 Vdc on Pin 6 to the UPS's Pin 21. (You can use Pin 18 instead of Pin 6; do not use Pin 14). Use a single twisted-pair shielded cable to connect the switch to the UPS pins. A connection between Pins 6 and 21 (or 18 and 21) shuts down UPS output power to the protected equipment.
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COMMUNICATION 96 Eaton FERRUPS FE/QFE UPS (500 VA–18 kVA) User's Guide S 164201404 Rev C
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Chapter 6 Options Eaton offers many options for your FERRUPS UPS. If you would like more information, contact Eaton or your local distributor. Bypass Switches If your UPS does not have a plug, a bypass switch can transfer the protected equipment to direct AC input power conveniently when it is time to service the UPS. Contact Eaton or your local distributor for recommendations and additional information on the different bypass switches.
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OPTIONS 98 Eaton FERRUPS FE/QFE UPS (500 VA–18 kVA) User's Guide S 164201404 Rev C
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Chapter 7 Maintenance NOTE Technicians must observe important safety precautions while performing these checks. The FERRUPS UPS is designed to provide years of trouble-free operation. Its internal control system checks the batteries and inverter periodically to ensure reliable operation. In fact, you'll probably find that your FERRUPS system requires less maintenance than any of your other computer peripherals.
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MAINTENANCE 100 Eaton FERRUPS FE/QFE UPS (500 VA–18 kVA) User's Guide S 164201404 Rev C
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Chapter 8 Specifications Table 15. FE/QFE 500 VA–3.1 kVA Model 500 VA/ 350W 700 VA/ 500W 850 VA/ 600W 1.15 kVA/ 800W 1.4 kVA/ 1 kW 1.8 kVA/ 1.25 kW 2.1 kVA/ 1.5 kW 3.1 kVA/ 2.2 kW AC Input Voltage and Current, Standard Charger FE: 120 Vac 208 Vac1 220 Vac 240 Vac1 QFE: 120 Vac 220 Vac 230 Vac 240 Vac 4.6A 2.4A 2.3A 2.1A 4.4A 2.6A 2.5A 2.4A 5.6A 2.8A 2.7A 2.5A 5.8A 3.9A 3.8A 3.5A 6.6A 3.7A 2.5A 3.2A 7.0A 4.4A 4.2A 4.0A 8.9A 5.0A 4.6A 4.2A 8.4A 4.9A 4.6A 4.4A 11A 6.0A 5.8A 5.3A 11A 5.7A 5.
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SPECIFICATIONS Model Run time (minutes) QFE Full Load: Half Load: FE Full Load: Weight: Without Battery: 60 Hz Models: 50 Hz Models: With Battery: 60 Hz Models: 50 Hz Models: Dimensions (H x W x D) 500 VA/ 350W 700 VA/ 500W 850 VA/ 600W 9 25 9 14 35 11 11 28 9 44 lb 22.2 kg 46 lb 25 kg 54 lb 28 kg 62 lb 36.3 kg 1.4 kVA/ 1 kW 1.8 kVA/ 1.25 kW 2.1 kVA/ 1.5 kW 18 48 8 14 37 11 11 30 11 9 25 9 14 35 14 51 lb 27.7 kg 92 lb 41.7 kg 106 lb 45.4 kg 120 lb 58.1 kg 132 kg 63.
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SPECIFICATIONS Model 4.3 kVA/ 3 kW 5.3 kVA/ 3.7 kW 7 kVA/ 5 kW 10 kVA/ 7.5 kW 12.5 kVA/ 10 kW 18 kVA/ 15 kW Output Voltage and Maximum Output Current3 FE: 120 Vac 208 Vac 220 Vac 240 Vac QFE: 220 Vac 230 Vac 240 Vac 34A 20A 19A 17A 19A 18A 17A 44A 26A 24A 22A 23A 22A 21A 58A 34A 31A 29A 31A 30A 28A 82A 48A 46A 41A 45A 43A 41A 103A 58A 55A 51A 56A 52A 51A 149A 84A 82A 73A 84A 76A 73A Efficiency On AC Line 90% 90% 90% 90% 91% 92% On Line BTU/hour: kW/hour: 1138 .333 1403 .411 1896 .
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SPECIFICATIONS Table 17. Electrical Input and Output Nominal Frequency Online: 60 Hz (FE) or 50 Hz (QFE) Output frequency tracks input line frequency up to limit, which is adjustable from ±0.01 Hz to ±3.00 Hz. Inverter turns on if line frequency exceeds the selected limit. On inverter: 60 Hz (FE) or 50 Hz (QFE) ±0.03 Hz. Regulation ±3% load regulation (under any line, load, or battery condition to within -8.
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SPECIFICATIONS Table 18.
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SPECIFICATIONS 106 Eaton FERRUPS FE/QFE UPS (500 VA–18 kVA) User's Guide S 164201404 Rev C
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Chapter 9 Troubleshooting When your FERRUPS UPS detects an alarm condition, the UPS displays the alarm with the following indications: S the ALARM indicator on the front panel (and the control panel if you have one) illuminates S sounds an audible alarm S displays an alarm message on the control panel (if you have one). NOTE If the control panel does not display the message, press [CLEAR] until you reach the scrolling display. Alarms When an alarm occurs, follow these steps: 1.
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TROUBLESHOOTING Table 20. Alarms Letter Audio Code A S– B –SSS C –S–S D –SS E S F SS–S G ––S 108 Alarm Message What It Means Low Battery The UPS has shut down after running on battery and discharging the batteries. What To Do Wait for AC input power to be restored. When AC input power returns, turn on the UPS. The CHARGING indicator illuminates as the UPS begins recharging batteries.
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TROUBLESHOOTING Letter Audio Code H SSSS I SS J S––– K –S– L S–SS M –– N –S Alarm Message What It Means What To Do Hi Ambient Temp The temperature inside the UPS is too high. If the temperature reaches a preset point, the UPS shuts down. Verify the rooms environmental controls (HVAC) are functioning correctly and maintaining a reasonable room temperature. Ensure the input air vents at the front of the unit and the fan exhaust at the back of the unit are not blocked.
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TROUBLESHOOTING Letter Audio Code Alarm Message O ––– Memory Check P S––S Q ––S– R S–S S SSS T – W S–– What It Means What To Do Possible microprocessor problem. Shut down your equipment or bypass the UPS; turn off the UPS. Contact your service representative. Emergency The Remote Shutdown feature has been PwrOff activated at the RS-232 port (see “Remote Shutdown” on page 95). To restart the UPS, disconnect the signal to Pin 21 on the RS-232 port.
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TROUBLESHOOTING You can view the Alarm and Inverter Logs from either the UPS control panel or a terminal or computer that you have connected to the RS-232 port (see “Connecting a Terminal or Computer to the RS-232 Port” on page 70). Reading the Alarm Log from a Control Panel The Alarm Log is parameter 25.
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TROUBLESHOOTING Press this key: [DISPLAY] [2][4] [ENTER] Display shows: Display: Display: 24 24 Inverter Log The display scrolls through the 20 most recent entries in the Inverter Log. If the inverter has not run 20 times, the display scrolls through the entries the UPS has recorded. You can use the number keys as you view this scrolling display: Use this key: [0] [1] through [9] To do this: Pause the scrolling and start it again. Go to the next log entry.
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TROUBLESHOOTING Reading the Alarm Log from a Terminal or Computer To display the Alarm Log on a terminal or computer, you can use the alarmlog or logs command (see “Entering Commands from a Terminal or Computer” page 76). These commands display up to 20 log entries in a table.
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TROUBLESHOOTING Service and Support If you have any questions or problems with the UPS, call your Local Distributor or the Eaton Customer Support Center at one of the following telephone numbers.
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Chapter 10 Warranty Two-Year Limited Warranty (US and Canada) Eaton UPS Models: 9120, 9125, 9130, 9135, 9140, and FERRUPS® up to 3.1 kVA WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Corporation, an Ohio Corporation company (“Company”). LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original End-User (the “End-User”) of any Eaton 9120, 9125, 9130, 9135, 9140, and FERRUPS up to 3.
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WARRANTY WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages caused by: (a) failure to properly store the Product before installation, including the charge of batteries no later than the date indicated on the packaging; (b) shipping and delivery of the Product if shipping is FOB Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or alteration not authorized in writing by Company personnel or performed by an authori
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WARRANTY OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt by Company of all payments due to it (including interest charges, if any). During such time as Company has not received payment of any amount due to it for the Product, in accordance with the contract terms under which the Product is sold, Company shall have no obligation under this Warranty.
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WARRANTY If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or purchase order for the value of the replacement Product, Company will use commercially reasonable business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement Warranted Item to the End-User within one (1) business day after Company receives notice of the warranty claim.
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WARRANTY THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
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WARRANTY Load Protection Guarantee (US and Canada) Eaton UPS Models 3105, 5110, 5115, 5125, 5130, 9120, 9125, 9130, 9135, 9140, 9150, 9155, 9170+, and FERRUPS GUARANTOR: The Guarantor for the load protection guaranty set forth herein is Eaton Corporation, an Ohio Corporation company (“Company”).
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WARRANTY LIMITATION OF LIABILITY: THE REMEDIES OF THE END-USER SET FORTH HEREIN ARE EXCLUSIVE AND ARE THE SOLE REMEDIES FOR ANY FAILURE OF COMPANY TO COMPLY WITH ITS OBLIGATIONS HEREUNDER.
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WARRANTY 122 Eaton FERRUPS FE/QFE UPS (500 VA–18 kVA) User's Guide S 164201404 Rev C
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z z Alarm Code Summary See “Troubleshooting” on page 107 for more information.