Specifications

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EATON CORPORATION Eaton Product and Service Catalog powerquality.eaton.com
eNotify Remote Monitoring
Imagine the security of having trained service technicians standing
by around-the-clock to attend to the needs of your UPS. With
eNotify analysis software, processors and firmware inside the UPS
collect performance data and send status messages to Eaton’s
Remote Monitoring Command Center, where analysts are on duty
24 hours a day, 7 days a week. eNotify evaluates the health of your
UPS by comparing current and historical performance data with
specified parameters.
Daily heartbeat data reveals the status of batteries and Eaton
sends reports to you through the Internet using a firewall. The
comprehensive Customer Monitoring Report provides a summary
of the top 10 performance and environmental parameters, battery
events, availability percentage and comparative status against
recommended applications—so you can always know the current
status of your UPS and its batteries.
If performance data matches pre-programmed alarm conditions or
if the analysis software detects an anomaly, an alarm is triggered.
Because it continually monitors your UPS, Eaton’s Remote
Monitoring Command Center can contact you immediately if there
is an emergency.
Eaton 9390, Power Xpert 9395 and 9E UPS customers with eNotify
Remote Monitoring service can now receive the new monthly
eNotify energy savings summary.This summary calculates savings
using the UPS’s actual kWh/day in energy consumption, which is
reported daily into an easy-to-read dashboard. You can see energy
savings by leveraging eNotify while operating in high-efficiency
mode (9E) or ESS mode (9390, 9395) with the new energy savings
summary.
Visit Eaton.com/enotify for details.
Cellwatch software
Cellwatch software continuously monitors the three-phase UPS
battery system, including string and cell level voltage, internal
resistance, current and temperature throughout the charge, and
discharge and float periods. It also provides immediate warnings
of deterioration and imminent failure of batteries and identifies any
individual battery that exhibits problems— providing a proactive
approach to ensuring UPS reliability.
Service and support solutions
Service and support solutions
With eNotify Remote Monitoring, Eaton’s Remote Monitoring Command
Center is available 24x7 to monitor the health of your UPS.
Contact our dedicated team
Whether you have multiple sites or multiple vendors, Eaton is
your total solutions provider. We deliver unsurpassed expertise
through our service solutions and stand behind every product
with 24x7 support to ensure reliable power for the most
demanding applications. Contact our crisis response team
day or night, 365 days a year, to speak directly with our most
experienced service consultants and technical support experts.
Customer Support Center
For three-phase UPS and battery services, DC services, and
software services: 1.800.843.9433.
For single-phase UPSs and technical support: 1.800.356.5737.
Cellwatch report.
eNotify energy savings summary.