Specifications

9
EATON Power Xpert 9395 UPS Eaton.com/9395
eNotify Remote Monitoring Service
All PowerTrust Service Plans include Eaton’s eNotify Remote
Monitoring Service, enabling Eaton service technicians to remotely
monitor your UPS and batteries using one-way emails. With
technical experts available to respond immediately and resolve
MANYISSUESREMOTELYE.OTIFYFEATURESXREALTIMEMONITORING
OF503ANDBATTERYALARMS
The eNotify service provides you with monthly reports detailing
THEONGOINGHEALTHOFYOUR5034HE#USTOMER-ONITORING
Report delivers information on your unit’s voltages, loads, and
external factors such as temperature and humidity. Additionally,
the report provides information about the attached batteries and
system availability. All these factors contribute to the Relative
(EALTH)NDEX2()SCORETHATALLOWSYOUTOCOMPAREYOURUNITS
health to Eaton’s optimum operating levels.
Proactive monitoring is also included. Upon receipt of both status
and event e-mails, anomalies are checked for incoming parametric
OREVENTDATALOGS)FANANOMALYISDETECTED%ATONANALYSTSFURTHER
study the data for possible impending failures and take appropriate
action. The following critical alarms are provided by eNotify:
s503OUTPUTPOWERWILLTURNOFFAFTERTHECONlGUREDDELAYPERIOD
s,OWBATTERYALARMPRESENT
s503HARDWAREFAULTDETECTED
s503BATTERYCOMPLETELYDISCHARGED
s503INVERTERFAULTDETECTED
s503INTERNALLYBYPASSED
s503OUTPUTHASBEENTURNEDOFF
s503SHUTDOWNIMMINENTALARMCONDITIONEXISTS
s&AILUREOFONEORMOREFUSESHASBEENDETECTED
s!RELAYCONTACTORORBREAKERHASFAILED
The eNotify Remote Monitoring Service provides confidence that
Eaton is continually watching your 9395 and combines its technical
resources and field technicians as needed to quickly respond to
critical alarms.
Sent via email to as many as six site contacts, the eNotify monthly
Customer Monitoring Report provides a summary of the top 10 performance
and environmental parameters, battery events, availability percentage, and
comparative status against recommended specification.
“With eNotify, any alert immediately goes to
our Network Operations Center, as well as to
the people that we would turn around and
call anyway. With Eaton, the technician is in
the truck and on the road before they even
hear from us — and that’s a big deal.”
- Kevin Dorhman, CoSentry CTO