User`s guide
Indicators
1. On/Off Button
Button that controls power to the UPS and initiates the self-test
function.
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Press the On/Off button to turn on the UPS.
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Press the On/Off button again to turn off the UPS.
The UPS performs a self-test for about 5 seconds when the UPS is
turned on.
2. Fault/Warning (Red) LED
Indicates that a fault or warning condition is present.
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A flashing red LED indicates that a Site Wiring Fault exists.
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A solid illuminating red LED indicates that an internal UPS fault
exists, or that the battery should be replaced.
3. Surge Protection Outlets
Output receptacles that provide surge and spike protection only.
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350 VA and 550 VA models have four 5-15R surge protection
outlets.
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750 VA model has five 5-15R surge protection outlets.
4. Battery Backup and Surge Protection Outlets
Output receptacles that provide both backup and surge protection.
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350 VA and 550 VA models have four 5-15R backup and surge
protection outlets.
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750 VA model has five 5-15R backup and surge protection
outlets.
5. Modem/Phone/DSL/Fax Surge Protection Ports
A modem or Ethernet data line can be protected against surges by
connecting it through the UPS. Connect the device cable between
the wall outlet and the UPS, and use a similar cable between the
UPS and the device.
6. USB Communication Port (550 VA and 750 VA models only)
The built-in USB port connects to your computer (with the provided
USB cable). The Personal Solution-Pac monitoring and shutdown
software can be configured to automatically save your files and shut
down your computer in the event of a prolonged power outage. Your
computer can receive the status of utility power line, utility power
failure, on battery, and low battery through the USB port.
7. Circuit Breaker (resettable)
The circuit breaker button protrudes when the overload condition
occurs. If the button protrudes, disconnect some of the non-
essential equipment and reset the circuit breaker by pressing the
button in.
8. Input Power Cord
Six-foot line cord.
Replace Battery
Service and Support
For questions and/or problems, please call your local distributor or the
Eaton Customer Support Center at one of the following telephone
numbers and ask for a UPS technical representative.
United States: 1.800.356.5737
Europe, Middle East, and Africa: +44.17.53.608.700
Asia: +852.2830.3030
Australia: +61.3.9706.5022
Please have the following information ready when you call the Eaton
Customer Support Center: Model number, serial number, symptoms of
failure or problem, customer return address, and contact information. If
repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the package
and on the Bill of Lading (if applicable). Use the original packaging or
request packaging from the Eaton Customer Support Center or
distributor. Units damaged in shipment as a result of improper packaging
are not covered under warranty. A replacement unit will be shipped,
freight prepaid for all units under warranty. For additional information
please visit us online at www.eaton.com/powerquality.
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Turn off the UPS and disconnect the
UPS from the power source.
Turn the UPS over. Press the release tab
and slide the battery cover slightly
forward until it stops.
Use a screwdriver to release the latch and
slide the battery cover off the UPS.
Connect the battery wires firmly to the
replacement battery terminals; red to
positive (+), black to negative (–). Insert
the replacement battery into the battery
compartment.
Slide the battery cover on the UPS until
the release tab locks into place.
Pull out the battery and disconnect
the battery wires.
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Specifications
Troubleshooting
Model 3S350 3S550 3S750
UPS Power 350 VA / 200W 550 VA / 330W 750 VA / 450W
Input Voltage Range 96V–138V, adjustable to 75V–144V through Personal Solution-Pac
Input Frequency 50/60 Hz (46–70 Hz working range)
Voltage/Frequency of Battery Backup Outlets in
Battery Mode
115V + 15% -20% / 50/60 Hz ±1 Hz
Input Protection 10A resettable circuit breaker 12A resettable circuit breaker
Transfer Time 5 ms typical
Phone/ISDN /ADSL/Ethernet Surge Protection RJ-45
Sealed Lead Acid Battery 12V, 4.5Ah 12V, 5Ah 12V, 9Ah
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -25°C to + 55°C (13°F to 131°F)
Operating Relative Humidity 0 to 85% noncondensing
Safety Standards UL 1778
Electromagnetic Compatibility Standards FCC Part 15 Class B
UPS Dimensions (HxWxD) 335 x 140 x 86 mm (13.2" x 5.5" x 3.4") 335 x 170 x 86 mm
(13.2" x 6.7" x 3.4")
UPS Weight 3.0 Kg (6.6 lb) 3.3 Kg (7.3 lb) 4.4 Kg (9.7 lb)
Problem Diagnostic Solution
The Fault/Warning LED flashes red immediately after
plugging the UPS into a wall outlet.
A Site Wiring Fault has occurred. The outlet that the UPS is
plugged into is not properly grounded or properly wired.
Have a qualified electrician correct the wiring.
The outlets are not powered. The wall outlet is not powered. Supply power to the wall outlet.
The circuit breaker has been tripped by an overload on the
UPS output.
Reduce the amount of equipment plugged into the UPS and
press the circuit breaker in to reset.
The On/Off button flashes green and the audio alarm beeps. The UPS frequently operates on battery power because the
AC power source is of poor quality.
Have the electrical installation checked by a professional or
use another wall outlet.
The On/Off button flashes green and the audio alarm beeps
continuously.
The UPS battery backup outlets are overloaded. Disconnect excess equipment connected to the battery
backup outlets.
AC power is available, but the UPS operates on battery
power.
The UPS circuit breaker tripped due to an overload on the
UPS output.
Reduce the amount of equipment plugged into the UPS and
press the circuit breaker in to reset.
Battery backup outlets are not powered. The On/Off button is not illuminated. Press the On/Off button and verify that it illuminates green.
The connected devices are not powered when AC power
fails.
The devices are connected to the Surge Protection only
outlets.
Connect the devices to the Battery Backup outlets.
The telephone line is disturbed or modem access is not
possible.
Surge protection on the telephone line is no longer provided. Disconnect the telephone line from the wall outlet and
contact your service representative.
The Fault/Warning LED illuminates red. The battery has reached the end of its service life. Replace battery.
The Fault/Warning LED illuminates red and the audio alarm
beeps every 30 seconds.
A fault has occurred on the UPS. The battery backup outlets
are not powered.
Contact your service representative.
Eaton is a registered trademark and Personal Solution-Pac is a trademark of Eaton Corporation or its subsidiaries and affiliates.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
All other trademarks are property of the respective companies.
©Copyright 2010–2011 Eaton Corporation, Raleigh, NC, USA. All rights reserved.
No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.
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